RTP blog

JANUARY 26, 2018

By Luis Artiz, Epson America Most retailers understand that their success depends heavily on their ability to provide a positive customer experience (CX). By taking a closer look at the loyalty program lessons learned by Starbucks and Woolworths, retailers can learn a few lessons about winning repeat customers in today’s environment.

Customer Experience 150

Customer Experience Customer Mobile Article 150

Ecommerce Platforms

JUNE 18, 2019

Need to know more about the Square POS? This combination of hardware and software will ensure that you can take payments from customers instantly while updating your inventory too. Square is one of the best-known mobile point of sale systems in the industry. Square POS: Features. Try Square POS «. Let's find out.

POS 128

POS Payment Services Merchant Services Payments 128

iVend

AUGUST 17, 2022

From frictionless checkout to seamless ERP integrations, to built-in promotions, loyalty, and inventory management – a sophisticated Grocery POS offers everything a modern-day retailer needs to deliver convenience to their customers. iVend’s Grocery POS system is designed for convenience and speed.

POS 52

POS Payment Services Point of Sale Leisure 52

Korona

FEBRUARY 9, 2023

Hire, And Train Employees Who Can Provide Great Customer Experiences Happier customers mean more loyalty to your store. And more loyalty will lead to better sales. However, this is only possible if your retail sales associates provide an exceptional customer experience.

Improvements 98

Improvements Payment Services POS Payments 98

RetailMinded

SEPTEMBER 29, 2020

Contributed by Dipesh Hinduja, Mobile Solutions Architect at Stratix. Prior to the rise of the COVID-19 pandemic, retailers were investing in stores by right-sizing their real estate footprints and reshaping the store experience around customer engagement. Associate mobile is key to the future of retail. . Mobile POS.

Mobile 69

Mobile Retail POS Demo 69

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. So providing an outstanding hospitality experience is crucial. Similarly, 52% of retailers wanted to improve their POS systems. FOOD MENUS.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. So providing an outstanding hospitality experience is crucial. Similarly, 52% of retailers wanted to improve their POS systems. Food Menus.

POS 52

POS Payment Services Point of Sale Events 52

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 216

Shipping Costs Improvements Live Chat Retail 216

Retail TouchPoints

JULY 12, 2023

That’s worrying in an increasingly competitive environment where customer engagement and user experience are becoming more important than ever. Customer Experience It’s been five years since Amazon Go opened to the public, creating the template for the retail store of the future by allowing shoppers to skip the checkout line entirely.

Payment Services 212

Payment Services Retail Point of Sale Supplies 212

Retail TouchPoints

SEPTEMBER 1, 2023

That is driving the customer to come and shop, and now, we’re investing to make sure that when the customer comes to shop with us, either online or in store, that they don’t have to make the tradeoffs.” Now, the company is using the $1 billion to invest in improving: Digital capabilities.

POS 211

POS Merchant Services Supplies Improvements 211

Smile.io

APRIL 15, 2024

A refreshed mobile app experience As a brand that relies heavily on its brick-and-mortar retail locations, PetSmart needs to provide an optimized omnichannel customer experience. That is, ensuring customers can leverage the loyalty program online and in-store. That’s where a mobile app is so valuable. 

Social Media 71

Social Media POS Gifts Events 71

Korona

JUNE 8, 2022

So keeping up with the latest retail technology is paramount to delivering an impeccable customer experience, managing a large inventory, and optimizing your ordering and pricing. In fact, when it comes to customer service, Nextiva found that 89% of consumers have switched to a competitor after a bad customer experience.

Technology 52

Technology Payment Services Payments Retail 52

iVend

MAY 11, 2022

Used by retailers across all segments, there are multiple promotion types, which deliver a range of benefits in sales, customer experience, loyalty and market share. iVend POS iVend’s Retailer POS includes a sophisticated promotions engine.

Retail 52

Retail POS Technology Customer Data 52

iVend

DECEMBER 13, 2022

Conditions can be day/date/time, customer loyalty level, product, retail store, number of items purchased, sale value or expiry date of the product. Step 3 – Information The most direct way to let customers know about a promotion is to send the offer to them as a digital coupon.

Gifts 85

Gifts Retail Technology Social Media 85

Ecommerce Platforms

OCTOBER 4, 2022

Build customer loyalty with multi-tier reward systems. These give users more incentive to engage with your store by offering higher discounts to those customers with a higher score. Lastly, for a smoother, more convenient customer experience, shoppers can also log into your online store using their Facebook accounts.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Korona

JULY 2, 2021

Customer experience was often assessed based on a few physical elements of contact between the customer and the establishment: Are the employees helpful? Is the store able to offer the product the customer is specifically looking for? Mobile interface . Let customers test products virtually.

Online Retail 52

Online Retail Social Media eCommerce Payment Services 52

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In the face of unprecedented and challenging market disruptions, forward-thinking retailers are turning to mobile POS systems to maximize productivity and profits. In addition, investments in the right retail technology can improve the overall customer experience, even when there is a staff shortage.

Payment Services 74

Payment Services POS Mobile Operations 74

Ecommerce Platforms

APRIL 5, 2022

The best POS system for iPad users is a comprehensive software offering, specially designed to work on an iPad or similar tablet. With the right POS solution, you can use your iPad as your primary source of hardware, so there’s less need to spend a fortune on things like readers and scanners. Shopify POS. Try Shopify POS.

POS 104

POS lightspeed Payment Services Point of Sale 104

Ecommerce Platforms

JULY 29, 2020

The first one, Lightspeed OnSite is one that you install on your desktop, while the Lightspeed Restaurant platform is a POS for restaurants. Keep reading to learn more about the Lightspeed Ecommerce platform, and look towards the end of this article for details on the POS and desktop versions. Mobile optimized themes.

lightspeed 177

lightspeed POS Payment Services Shipping Costs 177

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions.

POS 118

POS Payment Services Merchant Services lightspeed 118

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions.

POS 104

POS Payment Services Merchant Services lightspeed 104

Retail TouchPoints

AUGUST 18, 2023

Maximizing Mobile Personalizing the user experience to enhance customer loyalty is more achievable today than ever before. By providing information that customers need within their personalized loyalty app, retailers strengthen their customer relationships.

Customer Loyalty 225

Customer Loyalty Food and Beverages Customer Marketing 225

Teamwork Retail

JULY 8, 2020

A well-designed website encourages customers to shop more, more often and is tailored according to their needs.”. Omnichannel is by nature a limitless approach to retail, enabling a wide array of functionality and features to drive improvements in the customer experience. Do the customers purchase on mobile devices?

Payment Services 48

Payment Services Customer eCommerce Multi-channel 48

Prisync

FEBRUARY 6, 2018

Provide an awesome shopping experience that makes it super simple for your customers to get what they want. According to a Customer Experience and Impact study , customers say they will be loyal to a business that gives them the customer experience they want. What does this tell you?

eCommerce 41

eCommerce Customer Loyalty Mobile Blog 41

Retail TouchPoints

DECEMBER 16, 2022

A mobile point-of-sale (mPOS) system, which consists of software and portable hardware that processes retail transactions, is one option that has helped alleviate the pressure caused by labor shortages. Mobility is essential for assisted selling success. mPOS solutions provide real-time analytics and customer data.

Technology 261

Technology Payment Services Retail POS 261

OrderDynamics

SEPTEMBER 21, 2017

Customers expect to shop across channels without a hassle. Consumers don’t really care whether they bought online or on a mobile. They want the experience to be smooth, and they want their purchase ready for them to pickup within a few hours, or delivered quickly, at THEIR convenience. Shopping seamlessly.

Payment Services 57

Payment Services Multi-channel Payments Channel 57

Ecommerce Platforms

OCTOBER 26, 2021

BetterCommerce provides users with features required for sales management, purchasing, merchandising, inventory, customer marketing and experience, operations, and logistics. This helps in building customer experience and service. Be it seamless checkouts, reminders, or customized promotions. Mobile App.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

Ecommerce Platforms

NOVEMBER 1, 2019

If you’ve been following our blog keenly, then you’ve probably noticed that we’re not the type of guys who’d miss out on the trending POS systems. In fact, according to figures published by the company, more than 23,000 restaurants are currently leveraging the TouchBistro POS system. Yes, that’s right. And guess what?

POS 80

POS Payment Services Merchant Services Payments 80

Korona

MARCH 28, 2023

But what is a POS integration, and why should you care? Simply put, retail POS integration is the process of connecting all the components and systems of your retail business – from payment software to inventory management – into one unified system. Such efficiency was impossible before a POS integration.

POS 52

POS Payment Services Merchant Services Small Business Retail 52

Korona

FEBRUARY 13, 2023

Types of multi-channel retailing Benefits of multi-channel retailing Disadvantages of multi-channel retail Multi-channel vs. omni-channel retailing Leesa: A multi-channel sales example POS system and multi-channel retailing What is Multi-Channel Retail? Mobile-friendly websites and apps are another important area to consider.

Multi-channel 52

Multi-channel Channel Payment Services POS 52

BigCommerce

DECEMBER 20, 2017

Community Building, Customer Engagement & CRM. Mobile Optimization. Localization, Personalization and Customer Experience. Localization is a segment of personalization, and all personalization aims at bettering the customer experience. What is customer experience? Technology.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

Ecommerce Platforms

DECEMBER 28, 2021

While there are challenges involved in operating any kind of store, restaurants have unique challenges to consider, like keeping track of tables, managing orders, and even splitting bills with the help of the right POS solution. The software also integrates with your Square POS software. Loyalty programs and reward programs.

Payment Services 104

Payment Services Payments POS lightspeed 104

Smile.io

JUNE 16, 2022

The benefits of omnichannel commerce include everything from inventory management to customer loyalty. Through omnichannel commerce you can offer your customers unique features like buying online and picking up in a store, or buying anywhere and returning anywhere. Shopify’s different POS plans.

eCommerce Platforms 64

eCommerce Platforms Omnichannel Merchant Services POS 64

Ecommerce Platforms

JUNE 16, 2023

You also get a mobile app for managing the whole process. Mobile optimization, business rules and ranking options, full customizable and 100% scalability are just a few of the advantages that Doofinder can bring to your Shopify Store. It sends email receipts, accepts payments and tracks everything from orders to customers.

Shopify 211

Shopify Shipping Costs Merchant Services Shipping 211

Algopix

JULY 24, 2023

Key Features of Order Management Systems An Order Management System (OMS) is a critical tool for eCommerce businesses looking to streamline their order processing and enhance customer experience. This mobile accessibility empowers them to respond promptly to customer inquiries and manage urgent tasks efficiently.

Payment Services 78

Payment Services Merchant Services Operations Management 78

Korona

MARCH 4, 2023

A point of sale (POS) system is essential to any successful retail business. It’s what facilitates transactions with customers, helping you to improve operational efficiency and provide a better customer experience. But how much does a POS system really cost? Let’s dive in!

Point of Sale 52

Point of Sale Payment Services Payments Merchant Services 52

iVend

AUGUST 10, 2022

Personalised communication is also important for building advocacy and brand ambassadors, with 71% of shoppers feeling frustrated when their customer experience is not personalised. Research from iVend shows that non-monetary rewards can double customer retention compared to dollars and cents.

Retail 97

Retail Customer Retention Social Media Customer Loyalty 97