Ecommerce Platforms

JULY 29, 2020

The first one, Lightspeed OnSite is one that you install on your desktop, while the Lightspeed Restaurant platform is a POS for restaurants. Keep reading to learn more about the Lightspeed Ecommerce platform, and look towards the end of this article for details on the POS and desktop versions. Lightspeed loyalty for customer loyalty.

lightspeed 177

lightspeed POS Payment Services Shipping Costs 177

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions.

POS 118

POS Payment Services Merchant Services lightspeed 118

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions.

POS 104

POS Payment Services Merchant Services lightspeed 104

Ecommerce Platforms

DECEMBER 20, 2019

They also need to offer customers loyalty programs and discounts to keep those same consumers even happier. This is where Revel Systems POS comes into its own. . So let’s get going and dive into our Revel Systems POS review. Who's Revel POS? Revel Systems POS is a cloud-based iOS point-of-sale platform.

POS 118

POS Payment Services Payments Point of Sale 118

Korona

MARCH 28, 2023

But what is a POS integration, and why should you care? Simply put, retail POS integration is the process of connecting all the components and systems of your retail business – from payment software to inventory management – into one unified system. Such efficiency was impossible before a POS integration.

POS 52

POS Payment Services Merchant Services Small Business Retail 52

Korona

SEPTEMBER 22, 2022

Among other reasons, the rising trends of online shopping, contactless payments, QR code use, click-and-collect, increased software integrations, and a stronger reliance on data are expected to strengthen the cloud POS market through the foreseeable future. The global cloud POS market is expected to reach $9 billion by 2026.

POS 52

POS Payment Services Point of Sale Payments 52

Retail TouchPoints

DECEMBER 16, 2022

Retailers can use a mobile-first and responsive POS to keep their checkout mobile, or use the same solution to station their device on a counter or offer a self-checkout option. mPOS solutions provide real-time analytics and customer data. When it comes to providing an outstanding customer experience, store associates are paramount.

Technology 251

Technology Payment Services Retail POS 251

Korona

OCTOBER 4, 2022

And for that, the right POS features can help your coffee shop build customer loyalty while improving your coffee shop’s operational efficiency and margins. The right features in a point of sale system can help coffee shops stand out and build customer loyalty. Table of contents.

POS 52

POS Payment Services Merchant Services Point of Sale 52

Ecommerce Platforms

JUNE 18, 2019

Need to know more about the Square POS? This combination of hardware and software will ensure that you can take payments from customers instantly while updating your inventory too. Square POS: Features. Unlike other electronic POS system, Square sets itself apart from its competitors by abandoning all monthly pricing plans.

POS 128

POS Payment Services Merchant Services Payments 128

iVend

JULY 8, 2022

Customer experience in retail is at the heart of what keeps customers coming back.Forbes reports on a study in which 90% of consumers said they are more likely to return to a retail store if they have had a positive experience. Retailers need engaging customer experiences to win back this jaded audience.

Customer Experience 52

Customer Experience Customer POS Customer Retention 52

Ecommerce Platforms

NOVEMBER 1, 2019

If you’ve been following our blog keenly, then you’ve probably noticed that we’re not the type of guys who’d miss out on the trending POS systems. In fact, according to figures published by the company, more than 23,000 restaurants are currently leveraging the TouchBistro POS system. Yes, that’s right. And guess what?

POS 80

POS Payment Services Merchant Services Payments 80

iVend

AUGUST 17, 2022

From frictionless checkout to seamless ERP integrations, to built-in promotions, loyalty, and inventory management – a sophisticated Grocery POS offers everything a modern-day retailer needs to deliver convenience to their customers. iVend’s Grocery POS system is designed for convenience and speed.

POS 52

POS Payment Services Point of Sale Leisure 52

Retail TouchPoints

MARCH 31, 2023

Reputational Damage What often takes them over the top and forces them to look at it anew is that they know the traditional customer journey, from their app to the bank’s app and back again, is fraught with complexity and poor customer experience. Many customers bail at this point. It’s reckoned that nearly 4.5

Financial Services 233

Financial Services Payment Services Payments Small Business Retail 233

Korona

FEBRUARY 2, 2022

Many companies now spend incredible amounts of time and money on improving their customer service and the overall customer experience at their store, whether it be online or brick-and-mortar. But there is a distinct difference between customer service and customer experience. And few are aware of this.

Customer Experience 52

Customer Experience Customer POS Retail 52

Korona

FEBRUARY 9, 2023

Hire, And Train Employees Who Can Provide Great Customer Experiences Happier customers mean more loyalty to your store. And more loyalty will lead to better sales. However, this is only possible if your retail sales associates provide an exceptional customer experience.

Improvements 98

Improvements Payment Services POS Payments 98

RTP blog

JANUARY 26, 2018

By Luis Artiz, Epson America Most retailers understand that their success depends heavily on their ability to provide a positive customer experience (CX). By taking a closer look at the loyalty program lessons learned by Starbucks and Woolworths, retailers can learn a few lessons about winning repeat customers in today’s environment.

Customer Experience 150

Customer Experience Customer Mobile Article 150

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. So providing an outstanding hospitality experience is crucial. Similarly, 52% of retailers wanted to improve their POS systems. FOOD MENUS.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. So providing an outstanding hospitality experience is crucial. Similarly, 52% of retailers wanted to improve their POS systems. Food Menus.

POS 52

POS Payment Services Point of Sale Events 52

RetailMinded

MARCH 10, 2022

Brand health includes customer loyalty, the consumer experience journey and customer connectivity. It is not simply a matter of digital vs. physical anymore but rather it’s about how a brand can leverage all avenues in which their business connects to customers to deliver that truly remarkable customer experience journey.

POS 98

POS eCommerce Payment Services Fulfillment 98

Smile.io

MAY 15, 2024

. - There are many scaling strategies for commerce brands—laying the foundation for growth, enhancing operational efficiency, expanding market reach, focusing on customer loyalty, and adding programs like Smile.io to retain customers. Shopify Plus and POS are great options for omnichannel commerce. 

Payment Services 46

Payment Services Merchant Services eCommerce Payments 46

Retail TouchPoints

APRIL 16, 2021

First, they need to reimagine their baseline requirements, and then turn their attention to taking their customer experience to the next level. The Point of Experience (POE) is to replace the Point of Sale (POS) in the future. Re-thinking the in-person experience. Linking stationary business with online business.

POS 220

POS Retail Information Customer Loyalty 220

Retail TouchPoints

SEPTEMBER 11, 2023

As the name implies, experiential retail initiatives aim to turn a transaction into an experience for the customer. The goal is to improve engagement, customer loyalty and the bottom line. To truly bring immersive experiences to life, retailers need to examine their tech stack closely.

Technology 222

Technology Point of Sale Customer Experience Customer Loyalty 222

Optimizely

DECEMBER 18, 2018

If you have a loyalty program as part of your store experience, you’ll at least be able to get an overview of what they’ve bought before and when through your point of sale (POS). Every time customers interact with you during store visits, you have the opportunity for data collection through your POS system.

Marketing 225

Marketing Customer Loyalty POS Point of Sale 225

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 205

Shipping Costs Improvements Live Chat Retail 205

iVend

JANUARY 6, 2023

Capture an alternative sale or additional sale, by bringing customers back into the brick and mortar store. Enhance customer loyalty and satisfaction – attracting new customers and retain existing ones. Customer loyalty program – a customer loyalty program with shopper details helps to personalise the returns experience.

Management 95

Management Technology Customer Customer Loyalty 95

Retail TouchPoints

JULY 12, 2023

That’s worrying in an increasingly competitive environment where customer engagement and user experience are becoming more important than ever. Customer Experience It’s been five years since Amazon Go opened to the public, creating the template for the retail store of the future by allowing shoppers to skip the checkout line entirely.

Payment Services 200

Payment Services Retail Point of Sale Supplies 200

iVend

JULY 15, 2022

Gartner tells us that ‘ 81% of marketers view customer satisfaction as the main competition area in their industry ’ and PWC backs this up with findings that ‘ 59% of customers will leave a company after several bad experiences, and 17% after one bad customer experience.’.

Technology 97

Technology Payment Services Retail Payments 97

Retail TouchPoints

OCTOBER 29, 2021

By using a humane tone to communicate with customers via text or voice, the NLP component analyses the context and delivers results through recommendations suited to individual preferences. Customer loyalty goes far deeper than just attractive offers at the POS and personalized recommendations.

Customer Loyalty 192

Customer Loyalty Recommendation Supplies POS 192

Teamwork Retail

MAY 14, 2020

How collecting customer experience data at the Point of Sale can improve your business. In order to garner customer loyalty, maximize repeat purchases and avoid negative consumer perception, brands have to differentiate themselves. . CX is the bread and butter of the brick-and-mortar retail industry.

Payment Services 62

Payment Services Improvements POS Shipping Costs 62

Korona

FEBRUARY 13, 2023

Types of multi-channel retailing Benefits of multi-channel retailing Disadvantages of multi-channel retail Multi-channel vs. omni-channel retailing Leesa: A multi-channel sales example POS system and multi-channel retailing What is Multi-Channel Retail? This broadens the retailer’s customer base and helps to increase brand exposure.

Multi-channel 52

Multi-channel Channel Payment Services POS 52

iVend

SEPTEMBER 1, 2022

Retaining existing customers – strengthening relationships, making them feel valued and enhancing the customer experience. Fast, reliable retail POS system and contactless payments for smooth checkout. Retaining customers. Retail technology can help to deliver on these goals.

Technology 98

Technology Retail Payment Services POS 98

Smile.io

MARCH 22, 2024

Your entire brand experience should work together to deliver the best customer experience possible. This includes your product line-up, promotional campaigns, and loyalty program. There are many reasons to migrate your loyalty program to a new software. Loyalty & Reward Program Insights from Smile.io

Customer Loyalty 84

Customer Loyalty Merchant Services Shopify Shipping Costs 84

iVend

AUGUST 10, 2022

Personalised communication is also important for building advocacy and brand ambassadors, with 71% of shoppers feeling frustrated when their customer experience is not personalised. Purchases can be tracked, points redeemed, and promotion types offered at the point of sale, all in a single omnichannel retail customer experience.

Retail 98

Retail Customer Retention Social Media Customer Loyalty 98

Ecommerce Platforms

OCTOBER 26, 2021

BetterCommerce provides users with features required for sales management, purchasing, merchandising, inventory, customer marketing and experience, operations, and logistics. This helps in building customer experience and service. Be it seamless checkouts, reminders, or customized promotions. Omnichannel.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

Smile.io

JUNE 16, 2022

The benefits of omnichannel commerce include everything from inventory management to customer loyalty. Through omnichannel commerce you can offer your customers unique features like buying online and picking up in a store, or buying anywhere and returning anywhere. Shopify’s different POS plans.

eCommerce Platforms 64

eCommerce Platforms Omnichannel Merchant Services POS 64

Retail TouchPoints

SEPTEMBER 1, 2023

A new POS system will create a centralized view of inventory for customers and associates, and improved WiFi — coupled with associate mobile POS devices — will help enrich customer service in stores. More than 100 stores have gone through this refresh thus far.

POS 200

POS Merchant Services Supplies Improvements 200

GetElastic

MAY 18, 2022

Post-pandemic, brands have a surmounting pressure to re-evaluate their channel and sales strategies as direct-to-consumer (D2C) channel adoption increases, and the need for a nurturing customer experience is in demand. Building a multi-channel strategy can increase customer adoption by going where your customers are across channels.

Multi-channel 78

Multi-channel Subscription Automotive Customer Loyalty 78