Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 209

Payments Payment Services Customer Experience Social Media 209

Ecommerce Platforms

SEPTEMBER 9, 2022

While there are countless tools today’s business leaders need to run their companies successfully, few are more important than the right billing software. Subscription billing software supports companies in automatically collecting payments from customers, often based on a monthly subscription or package. Who is it Best For?

Subscription 197

Subscription Payment Services Payments PayPal 197

lateshipment

APRIL 1, 2020

Providing quick deliveries at the location and time of choice with a variety of payment options is a must in the modern world of online retail. Why Customer Satisfaction Takes a Hit in the Post-Purchase Phase. Most businesses outsource the delivery process to a shipping carrier like FedEx, UPS, or DHL.

Improvements 225

Improvements Payment Services Customer Shipping Costs 225

MagentoBrain

MARCH 9, 2023

In today's world, customers demand easy and secure payment methods when they shop online. For an ecommerce business to thrive, it's important to provide customers with payment options that suit their needs. This is where payment gateways come in. What is an Ecommerce Payment Gateway?

Merchant Services 52

Merchant Services Payment Services Payments eCommerce 52

FastSpring

JULY 16, 2019

You’re constantly racing against the clock to get your product off the ground and generating revenue as quickly as possible. Since SaaS-friendly billing, also known as recurring billing , is designed specifically for companies who sell online services with a subscription model, it offers many advantages over a typical payment system.

Payments 67

Payments Payment Services Subscription Customer Loyalty 67

lateshipment

FEBRUARY 10, 2021

To keep up with the rise in eCommerce and the sound change in consumer behavior (which is changing rapidly), businesses need to put “customer experience” at the center of their growth and retention strategies. The Big Post-Purchase Customer Experience Gap in Online Retail (And What.

Improvements 130

Improvements Customer Shipping Costs Payment Services 130

lateshipment

FEBRUARY 10, 2021

Post-Purchase Customer Experience Amidst the Rise of eCommerce. To keep up with the rise in eCommerce and the sound change in consumer behavior (which is changing rapidly), businesses need to put “customer experience (CX)” at the center of their growth and retention strategies. now lost due to the CX gap.

Improvements 130

Improvements Customer eCommerce Shipping Costs 130

FastSpring

JANUARY 29, 2020

This way, we can ensure that we’re not only improving our ecommerce solution to better meet your needs, but also the ever-changing demands of the digital economy. Want to learn more about the five ecommerce payment trends shaping 2020? Push for smarter payment processing. A push for smarter payment processing.

Payment Services 81

Payment Services Merchant Services Payments eCommerce 81

GetElastic

SEPTEMBER 2, 2019

Amazon Go offers one of the most frictionless buying experience from a physical store. It is also unique in terms of secure payment processing. The automated system by reading the tags on the entrance door, the basket and the products can charge the customer appropriately for the products. Improved Customer Experience.

Payments 153

Payments Payment Services eCommerce Supplies 153

FastSpring

JANUARY 25, 2019

This way, we can ensure that we’re not only improving our ecommerce solution to better meet your needs, but also the ever-changing demands of the digital economy. Want to learn more about the 5 ecommerce payments trends shaping 2019? A push for smarter payment processing. Keep reading to find out more. billion , a 19.3%

Payment Services 61

Payment Services Merchant Services Payments eCommerce 61

GetElastic

SEPTEMBER 2, 2019

Amazon Go offers one of the most frictionless buying experience from a physical store. It is also unique in terms of secure payment processing. The automated system by reading the tags on the entrance door, the basket and the products can charge the customer appropriately for the products. Improved Customer Experience.

Payments 113

Payments Payment Services eCommerce Supplies 113

Ecommerce Platforms

DECEMBER 12, 2022

The best Shopify subscription apps help busy entrepreneurs to rapidly process repeat payments from a range of customers. If you sell software, online courses, or anything else which requires consistent weekly, monthly, or annual payments from clients, these apps will keep your cash flow on track. Let’s dive in.

Subscription 118

Subscription Shopify Merchant Services Shipping Costs 118

Retail TouchPoints

MAY 28, 2021

And the main reason they don’t allocate enough finances to the customer service department is that it’s difficult to tie it to revenue generated. But customer service must be prioritized by every organization. Here are three data-backed reasons why: Good customer service leads to increased customer retention rates. ?

Payment Services 163

Payment Services Games Live Chat Customer 163

lateshipment

APRIL 6, 2023

Repeat customers are receptive to more: They’re eager to test out new goods and services from a company they already know and respect. In order to provide your customers with a complete omnichannel experience, you might begin with Recognizing the platforms that your customers are most likely to use.

eCommerce 130

eCommerce Customer Payment Services Shipping Costs 130

Omnisend

SEPTEMBER 29, 2021

Any merchant seeking a sustainable, reliable business that’s viable in the long term should be aiming to reduce churn as much as possible. One of the best ways to do this is by increasing customer retention rates. That’s all well and good in the short term—a steady flow of new customers is vital to a new and growing business.

Customer 148

Customer Customer Retention Social Media Merchant Services 148

FastSpring

JULY 12, 2019

Net Promoter Scores and customer satisfaction ratings are two very important KPIs for any customer experience program since they help your business measure customer loyalty and satisfaction. However, there’s one metric that doesn’t get as much attention—customer lifetime value.

Subscription 68

Subscription Payment Services Payments Customer 68

FastSpring

JUNE 28, 2019

As interest in subscription services continues to rise, maximizing customer lifetime value becomes even more important than ever before. Keep reading to learn why your SaaS company should keep a close eye on your churn rate and see why focusing on customer retention is a viable strategy for long-term success.

Payment Services 69

Payment Services Payments Customer Retention Subscription 69

ROI Revolution

OCTOBER 7, 2022

In this article, we’ll be sharing eight tests you can implement to make sure your brand gets its share of the holiday revenue pie this year. Audiences this time of year are hoping to maximize savings, and they want a quick and easy checkout process. Key Points to Consider With Holiday A/B Tests. Consistent Messaging.

eCommerce 78

eCommerce Payments Payment Services Mobile 78

Omnisend

SEPTEMBER 29, 2021

Any merchant seeking a sustainable, reliable business that’s viable in the long term should be aiming to reduce churn as much as possible. One of the best ways to do this is by increasing customer retention rates. That’s all well and good in the short term—a steady flow of new customers is vital to a new and growing business.

Customer 78

Customer Customer Retention Social Media Merchant Services 78

Korona

AUGUST 23, 2022

And the numbers speak for themselves – subscription business revenues are growing five times faster than S&P 500 companies. From a business perspective, subscription commerce offers a stable financial model based on recurring monthly revenues built around almost any niche. Improves your cash flow.

Subscription 52

Subscription Payment Services Shipping Costs Payments 52

FastSpring

MAY 13, 2021

When it comes to increasing conversions on your site, you want the customer experience to be as simple as possible. Here are the first things you should consider when optimizing your conversion process. Don’t make your customer search your website for specific product pages in order to complete a purchase. to 5 hours.

Payment Services 78

Payment Services Shopping Carts eCommerce Mobile 78

FastSpring

MAY 13, 2021

When it comes to increasing conversions on your site, you want the customer experience to be as simple as possible. Here are the first things you should consider when optimizing your conversion process. Don’t make your customer search your website for specific product pages in order to complete a purchase. to 5 hours.

Payment Services 78

Payment Services Shopping Carts eCommerce Mobile 78

Korona

SEPTEMBER 7, 2022

For a company to be successful, it must ensure that it is customer-centric , which means that it understands the needs of its current customer base and is working to reach a new one. Satisfied customers can generate profits through customer retention and referrals and lower customer acquisition costs.

Small Business Retail 52

Small Business Retail Payment Services Management Payments 52

GetElastic

NOVEMBER 19, 2019

A recent study shows that 82 percent of B2B marketers spend more on customer acquisition than retention. And, we all know customer acquisition costs more than retention. More so, customer retention is easier and more cost-effective to execute. Hence, they focus on customers’ emotions.

B2B 104

B2B Payment Services B2C Payments 104

Ecommerce Platforms

JANUARY 13, 2022

They discovered the incredible benefits of selling Photoshop (and all of their other software) as a monthly/yearly subscription instead of a onetime payment product. And those benefits ring true for just about every subscription business: Subscriptions attract more customers. Here are the benefits: .

Subscription 104

Subscription Shopify Payment Services Merchant Services 104

Ecommerce Platforms

DECEMBER 20, 2019

Revel states that it can bring: “A dded value to your business, from generating more revenue, to improving efficiencies, to delighting your customers.” . The software is used to help you manage inventory, customers, and social media by using data analytics and insights to fuel your business decisions.

POS 118

POS Payment Services Payments Point of Sale 118

Korona

JANUARY 5, 2023

Optimizing your checkout means a better user experience, which, in turn, increases conversion rates and customer retention. But how exactly do you go about improving your eCommerce checkout flow? What’s The Point Of Optimizing The Checkout Process? Improve Checkout Process With Streamlining and Accessibility.

Payment Services 52

Payment Services eCommerce Shipping Costs Payments 52

Kissmetrics

MARCH 23, 2018

But there is one realm where you can live in the same relative sphere as Amazon: customer experience. Amazon has a lot of the same problems that most retailers have when dealing with customer service. They still deal with customer complaints with varying degrees of success, just like everyone else.

eCommerce 210

eCommerce Shipping Costs Subscription Payment Services 210

ChannelAdvisor

FEBRUARY 27, 2023

marketing, advertising or fulfillment) Your overall e-commerce strategy Armed with performance data, you can optimize these program components and make better decisions about sales, marketing, customer experience and more. Net profit Calculating net profit is basic business. Net profit = total revenue – total expenses 6.

eCommerce 52

eCommerce X-cart Shipping Costs Payments 52

ChannelAdvisor

FEBRUARY 27, 2023

marketing, advertising or fulfillment) Your overall e-commerce strategy Armed with performance data, you can optimize these program components and make better decisions about sales, marketing, customer experience and more. Net profit Calculating net profit is basic business. Net profit = total revenue – total expenses 6.

eCommerce 52

eCommerce X-cart Shipping Costs Payments 52

Algopix

JULY 13, 2023

CRM systems provide a centralized database that stores and organizes customer information, allowing businesses to streamline processes, enhance communication, and improve customer satisfaction. Why is CRM Important for eCommerce Businesses?

Payment Services 78

Payment Services eCommerce Management Customer 78

lateshipment

AUGUST 13, 2021

This means a huge opportunity for your dropshipping store to cross your sales target and break your revenue records. Dropshipping is gaining momentum and slowly becoming a more preferred choice than traditional eCommerce businesses as it helps businesses profit by selling products online without managing inventory on their own.

Shipping Costs 130

Shipping Costs Payment Services Shipping Social Media 130

Ecommerce Platforms

NOVEMBER 11, 2019

There are so many precedents set that validate and illustrate why a customer loyalty program is appropriate for any business looking to heighten the projected revenues. The biggest notion here is that regular customers tend to spend more on purchases than new ones. Two minds think alike. Isn’t that what they say? .

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

Payoneer

FEBRUARY 22, 2023

Nigeria’s ecommerce market is rapidly growing and is projected to generate a revenue of US$7,627 million by the end of 2023, making it the 39th largest ecommerce market globally. of Nigerian ecommerce revenue. million in revenue in 2021. of the revenue for Nigeria’s top 100 online stores.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Korona

JUNE 23, 2022

Whether you run a museum, an amusement park, a zoo, or an entertainment venue, online ticket sales are most likely a big part of your revenue. Researching all options and understanding the pros and cons of each is a tedious process, and it’s one that’s going to be unique for each type of operation.

Merchant Services 52

Merchant Services Payment Services POS Events 52

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In addition, investments in the right retail technology can improve the overall customer experience, even when there is a staff shortage. Mobile POS enables a convenient and seamless customer experience, giving store associates more tools to help shoppers at the moment, wherever they are. Modernize Payments.

Payment Services 74

Payment Services POS Mobile Operations 74

iVend

APRIL 12, 2022

The European Business Review recently reported , for example, on research that put the cost of acquisition at five times higher than retention. So why is understanding and increasing customer lifetime value so important, and how can retail stores achieve it? Three ways that retail technology helps retailers increase CLV.

Payment Services 96

Payment Services Customer Retail Payments 96