Remove Customer Experience Remove Omnichannel Remove Payment Services Remove Toys
article thumbnail

Petco Expands DoorDash Delivery Offerings, Enhances Mobile App

Retail TouchPoints

More than 10,000 products from Petco are now available for delivery nationwide via the DoorDash Marketplace, including food, treats, toys, beds, bowls and other supplies. Whether it’s the dog food you forgot to grab while out or a treat or toy, consumers now have convenient on-demand access to pets’ whole health needs.”

Mobile 235
article thumbnail

Why Curacao ‘Zags’ When Other Retailers ‘Zig’ — and How This Drives its Success

Retail TouchPoints

Every retailer strives to understand its customers, but few are as deeply in tune with their audiences as Curacao. So Azarkman would take down names and other personal information on a rolodex, as well as what that particular customer owed, and built his business on mutual trust. “

Other 283
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Contactless Delivery Becomes A Necessity For BOPIS Fulfillment

Retail TouchPoints

How retailers handle this kind of volume and create a great customer experience, while dealing with the new retail realities of contactless pickup caused by COVID, will determine their level of success in the future. The most common method pre-COVID was in-store pickup at the customer service desk or a designated pickup area.

article thumbnail

How Best Buy, Nordstrom and Ulta Are Nailing the Brick and Click Customer Experience

Sailthru

Radio Shack, Sports Authority, Payless, Wet Seal and more recently, Toys ‘R’ Us: It’s worth noting that they’re practically all — or were all — brands of scale. But more than that, they illustrate the opportunity brands have to leverage their scale and modernize the customer experience. Census data. billion in lost sales.

article thumbnail

Walmart Unveils Reimagined Store Design Emphasizing Digital Shopping Experience

Retail TouchPoints

Contactless Checkout and Payment: Stores will include self-checkout kiosks as well as contactless payment solutions, including Walmart Pay, to limit contact between associates and customers. Select locations will also have Scan & Go to help customers manage their checkout directly.

article thumbnail

ecommerce in Nigeria – tips for success

Payoneer

The market is comprised of five major categories: Electronics & Media, Fashion, Furniture & Appliances, Food & Personal Care, and Toys, Hobby & DIY. How Payoneer can help with payments to and from Nigeria Payoneer provides you with the tools and services to effectively manage your incoming and outgoing business payments.

article thumbnail

How to Write an Effective Retail Marketing Strategy in 7 Steps

retailnext

If a retailer wants to stay competitive, it needs to constantly update and improve pricing strategies, adapt to the market and explore the value of its products and services. Thus, the category of “customer experience” by 2020 will become the main differentiator of brands.