Retail TouchPoints
NOVEMBER 2, 2021
It doesn’t just refer to experiences like bungee jumping or white water rafting, but rather, encompasses the consumer desire for a valuable end-to-end brand experience. Research finds that customer experience is the number one factor driving ecommerce brand loyalty , even more so than price and product selection.
Retail TouchPoints
AUGUST 11, 2020
For Kroger , the expansion of its Ship e-Commerce assortment through a third-party marketplace is the latest example. Starting this fall, more than 50,000 additional items will be available to Ship customers across multiple categories including natural and organic, international food, specialty items, housewares and toys.
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Retail TouchPoints
AUGUST 30, 2023
In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.
Retail TouchPoints
NOVEMBER 1, 2023
Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. Still, the cost of chargeback fraud is simply too high to ignore. For every $100 in chargebacks, your true chargeback cost is $240.
Retail TouchPoints
JUNE 2, 2023
Retailers need to handle inventory in stores and distribution centers, keep an eye on both digital and physical shelves and keep costs down with efficient logistics and routing. For our customers it’s all about breadth.” The retailer has seen digital sales shift away from next-day deliveries, which now account for just 18.2%
Omnisend
DECEMBER 14, 2023
Irrespective of the size or stage of your business, the best ecommerce tools can help with the following: Optimize store performance Enhance customer experience Streamline operations Boost sales Success requires a strategic combination of tools tailored to your needs. Let’s get started!
Korona
AUGUST 9, 2022
If you are a retail business owner, chances are you have experienced increased prices for your products from your suppliers in the last several months. Inflation is an economic term that describes rising prices, which can result in a decline in purchasing power over time. In other words, U.S.
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