Ecommerce Platforms

DECEMBER 12, 2022

The best Shopify subscription apps help busy entrepreneurs to rapidly process repeat payments from a range of customers. If you sell software, online courses, or anything else which requires consistent weekly, monthly, or annual payments from clients, these apps will keep your cash flow on track. Let’s dive in.

Subscription 118

Subscription Shopify Merchant Services Shipping Costs 118

GetElastic

SEPTEMBER 15, 2021

Below are some of the major customer-driven B2B eCommerce trends of 2021, as well as some key calls to action for B2Bs to optimize their eCommerce strategy. Customer Loyalty Programs: Almost all B2B marketers strive to find a balance between acquiring new customers and retaining existing customers.

B2B 146

B2B eCommerce Customer SEO 146

Smile.io

MARCH 22, 2024

There are many reasons to migrate your loyalty program to a new software. Launching a loyalty program requires different business needs than several months, a year, or two into your customer loyalty journey.  Your customer retention behavior will naturally fluctuate with sale cycles and seasonality.

Customer Loyalty 84

Customer Loyalty Merchant Services Shopify Shipping Costs 84

Korona

MARCH 7, 2023

POS gift cards can also help increase cash flow and grow your bottom line by providing an easy way for customers to make payments without worrying about carrying cash or checks around in their wallets. Plus, when customers use gift cards rather than cash or credit cards, it’s often cheaper for merchants to process fees.

POS 52

POS Gifts Payment Services Merchant Services 52

lateshipment

MARCH 9, 2020

Unlike the merchant, a shipping carrier has no specific interest or incentive to provide a great post-purchase experience to the customer concerned. Customer engagement is all about timely communication. Customer engagement is all about timely communication. This inevitably leads to better outcomes to support calls.

Customer 246

Customer Shipping Merchant Services Customer Experience 246

Smile.io

FEBRUARY 2, 2024

  Smile loyalty programs increase repeat purchase rate , average order value , and decrease purchase frequency. Year-over-year comparisons of 6 key retention metrics based on Smile’s network of merchants, categorized by industry and merchant size.  We break each metric down by industry and merchant size. 

Customer Loyalty 87

Customer Loyalty eCommerce Customer Merchant Services 87

RetailMinded

MARCH 31, 2021

As consumers move online, vendors must process increased demand of online orders more quickly – and that can lead to mistakes. Post-Covid, maximising customer lifetime value is going to become even more essential. Online Demand Is Causing Costly Errors . Spilling The Secret Sauce. New Era – New Solutions Needed .

Merchant Services 92

Merchant Services ACH Shipping Costs Fulfillment 92

Omnisend

JUNE 15, 2021

Not only does it boost marketing efforts for merchants, but it also makes that marketing much more relevant for customers. . Engage with customers at different stages of the lifecycle. By doing so, merchants can reach out to customers with much more precision. As a merchant, you can have a lot of questions.

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

365 Retail

NOVEMBER 14, 2022

You must know when to restock and make sure you don’t sell items that aren’t available, after all, astute inventory management drives scalability, profit, and customer retention. A strategy to help do this is product bundling: offering items that are commonly bought together to your customers. Get your affairs in order today!

Payment Services 58

Payment Services Shipping Costs Merchant Services Order Fulfillment 58

Smile.io

MARCH 20, 2024

In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty.    Customer loyalty programs have played a considerable role in fostering repeat purchases.

Shipping Costs 78

Shipping Costs Shopify Customer Loyalty Merchant Services 78

Omnisend

APRIL 26, 2021

How can ecommerce merchants sell furniture online that responds to that growing demand? That means you’ll save valuable time not having to worry about things like website domain, hosting capacity, payment gateways, SSL certificates, and so on. In 2020, the furniture industry grew to $115.2

eCommerce 135

eCommerce Social Media Merchant Services Shopify 135

Korona

NOVEMBER 10, 2022

However, by increasing customer retention by 5% , profits can increase by 25-95%. Additionally, the success rate of selling to a customer you already have is 60-70%, while the success rate of selling to a new customer is 5-20%. For all their benefits, loyalty programs are only suitable for some businesses.

Shipping Costs 52

Shipping Costs Online Retail Payment Services Merchant Services 52

Smile.io

FEBRUARY 24, 2023

As we enter a period of economic uncertainty, one thing will be more important than anything else for small business owners–customer retention. When customers are spending less on discretionary purchases, it’s important to emphasize loyalty. The next step is customer engagement.

Customer Retention 74

Customer Retention Customer Social Media Merchant Services 74

Omnisend

MAY 14, 2021

By analyzing the customer journey, you can understand: What customers want to achieve Why customers have chosen your brand over others What channels drive customers to make important decisions about purchases What problems or obstacles customers have been facing while using your products. Create a Loyalty Program.

eCommerce 78

eCommerce Customer Social Media Customer Retention 78

Smile.io

JULY 21, 2023

We often hear merchants concerned about the financial impacts a rewards program can have on their bottom line. These brands know that their industry is built on gaining customer trust and effectively, so they turn to referral programs to let their best customers do their customer acquisition marketing for them.

Customer Retention 64

Customer Retention Reference Customer Blog 64

Omnisend

FEBRUARY 22, 2021

Long-term customers will grow older and develop a different set of needs in the process. With over 15 years of experience creating unique online customer experiences, he has both built and managed ecommerce for some of the world’s most recognizable brands.

Omnichannel 146

Omnichannel Marketing Shipping Merchant Services 146

Omnisend

APRIL 28, 2021

Merchants will often spend plenty of time and money (as well as blood, sweat, and tears) gaining new customers and focus on little else. While it’s important to keep your net wide and try to catch new customers, it’s equally vital, if not more so, to ensure that those who are already customers don’t slip through the netting.

Marketing 196

Marketing Customer Retention Merchant Services eCommerce 196

Smile.io

OCTOBER 25, 2023

Launch your loyalty program in minutes LAUNCH A BRANDED LOYALTY PROGRAM FOR YOUR ECOMMERCE BRAND Get Started How to set up a loyalty program Through a Smile loyalty program , you can offer rewards, discounts, or other incentives as a way to acquire, engage, and most importantly retain customers.

Shopify 72

Shopify Social Media Blog eCommerce 72

Omnisend

MARCH 2, 2021

You want your customers to be able to get into the parcel without destroying it (or your product) in the process. Unique packaging materials to both secure your product & wow your customers. Personalize the entire customer journey without lifting a finger: try Omnisend free for 14 days! Try Omnisend free for 14 days!

Shipping Costs 158

Shipping Costs Gifts Shipping Presentation 158

lateshipment

MARCH 26, 2020

Delivery Experience Management (DEM) is the process of being proactive in ensuring that your customers receive their orders on-time and how they expect. It involves taking action as required to correct issues in the last mile and constantly engaging customers to validate brand promises. Improve Retention and Customer Loyalty.

Management 208

Management Shipping Costs Shipping Merchant Services 208

Ecommerce Platforms

NOVEMBER 11, 2019

Second, this guide churns out a few examples that could help you kickstart your loyalty scheme. And most of all, a simplified formula to help you measure your loyalty program's overall perfomance. . So let's get started… What’s the point of having a customer loyalty program? . The result?

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

Smile.io

OCTOBER 30, 2023

At the core, there are three main types of loyalty programs—points, VIP, and referral programs. Determining which type or types of loyalty program is best, depends on your specific business. But whatever you choose, the ultimate goal is always to improve customer retention.  " - Smile.io

Shopify 73

Shopify Merchant Services POS Omnichannel 73

Omnisend

MARCH 8, 2021

With 70% of carts abandoned on average, this is an unavoidable phenomenon, but knowing your rates can help you optimize and streamline your checkout process and initiate actions to recapture these lost sales. This data is used to provide insights about customer preferences, any issues they might be having, current trends, and much more.

eCommerce Analytics 125

eCommerce Analytics Shipping Costs eCommerce Merchant Services 125

AcquireConvert

FEBRUARY 14, 2021

Some also offer loyalty program services and other benefits for your brand. So, if you want to start offering gift cards in your store or improve the current service you provide, which apps stand out? Main pros: Easy to customize gift cards to help build brand awareness. Streamlined gift card ordering process.

Gifts 36

Gifts Shopify Shipping Costs Merchant Services 36

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Retalon

AUGUST 5, 2020

Stock-outs result in lost sales and degrade the customer experience. Merchants and inventory analysts must be aware of how well they are getting their products to the stores. Merchants can use GMROI to create more profitable assortment plans and develop more effective promotions. Why Measure In-Stock Percentage. Conversion Rate.

Retail 41

Retail Merchant Services Improvements Accessories 41

Korona

MARCH 2, 2022

The cleanliness of your store is one of the key factors that come into play for customer retention. Take your time during the hiring process. Offer great employee benefits , promote internally, and create a workspace that encourages strong retention of your team members. Processing integration.

POS 52

POS Merchant Services Retail Clothing 52

BigCommerce

OCTOBER 24, 2017

By just being friendly with all your customers or hiring a virtual assistant to do this you can increase your stores customer retention rate and customer lifetime value substantially. Timi Garai, Marketing Manager, Antavo Loyalty Management Software. Invest in customer loyalty. How fast is it?

eCommerce 420

eCommerce Shipping Costs Merchant Services Payment Services 420

ROI Revolution

AUGUST 5, 2021

It’s not just that shoppers are spending more – it’s also that they’re making more digital payments and fewer cash payments. Contactless payments grew 37% YoY in Q2 2021 to account for 45% of global in-person transactions. Touchless payment continues to grow. That’s 9% growth over Q1, amounting to a total of $4.5

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

In August 2021, 66% of organizations were in the process of delaying their office reopenings. Shopify’s total revenue grew 57% year-over-year in Q2 2021, with Shopify’s merchants generating an additional $1.1 Contactless payments grew 37% YoY in Q2 2021 to account for 45% of global in-person transactions. In fact, 35.2%

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

MARCH 2, 2021

Nearly 60% of millennials are watching more TV on subscription services due to COVID-19 ( GlobalWebIndex ). Walmart is also experimenting with new ways to streamline checkout processes to have less friction. The pandemic has also impacted the way consumers spend money on goods in services. February 16 update. Statista ).

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

JULY 1, 2021

Alternative payment options have surged over the past year and a half after the coronavirus pandemic pushed consumers to be wary about high-contact shopping. Buy now, pay later (BNPL) is one of the myriad alternative payment methods that has seen the most growth since last year, with BNPL adoption up more than 81% year-over-year.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JUNE 1, 2021

Touchless payment continues to grow. Contactless payment methods surged last year with the pandemic and consumers’ concerns around safety. Touchless transactions like proximity mobile payment, buy now pay later, & BOPIS all surged with COVID-19 and are continuing to see growth even as the pandemic subsides. June 1 update.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

OCTOBER 1, 2020

Also in Q2, Walmart’s ecommerce sales were up 97% YoY and Target grew its same-day fulfillment services by 273%. As part of its continued steps to compete with Amazon during the pandemic, Walmart has plans to launch Walmart+, a Prime-like service priced at $98/year. retail ecommerce up 44.5% 9/9 update. 7/9 update. 6/2 update.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

JANUARY 5, 2022

In light of changing habits brought on by the pandemic, buy now/pay later (BNPL) services are expected to grow 44% this holiday season over 2019, with apparel, electronics, and grocery coming in as the top categories. In August 2021, 66% of organizations were in the process of delaying their office reopenings. Retail TouchPoints).

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

JANUARY 5, 2021

Walmart is also experimenting with new ways to streamline checkout processes to have less friction. According to eMarketer data , as of June 2020, 30% of consumers indicated interested in mobile payments up from 17% just three months before in March. The pandemic has also impacted the way consumers spend money on goods in services.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

MAY 6, 2021

Pandemic accelerates digital real-time payment adoption. The coronavirus pandemic accelerated consumers’ adoption of real-time payment options by 41% last year. Global mobile payments make up 46% of that, amounting to a total of $102.7 In 2018, global mobile payments accounted for just 18.9% What is real-time payment?

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148