Customer Loyalty Customer Retention Study Technology 
Retail TouchPoints
AUGUST 4, 2021
To make a comeback, retailers must understand the value of employee retention and the role it plays in performance, output and ability to scale. Here are five workplace management strategies you can integrate into your operations to boost employee retention and increase customer loyalty.
365 Retail
DECEMBER 20, 2023
What is customer retention? Customer retention refers to a company’s capacity to convert purchasers into repeat customers, preventing them from purchasing from a rival. Why is customer retention crucial for businesses? The company’s interest is reasonable. The theory is valid.
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Retail TouchPoints
MARCH 26, 2021
At a time when brand interactions bridge both digital and physical shopping, it is increasingly important for retailers to leverage technology to improve customer experiences and create value. Here are a few examples of how technology enhances customer experience and strengthens brand value.
Korona
OCTOBER 12, 2022
According to a recent Chase Design study, up to 90% of consumers prefer to buy their liquor in-store. This suggests that people are more likely to be repeat customers of a physical location rather than just shop around for the cheapest option online. Building customer loyalty requires a strong relationship based on trust.
Korona
OCTOBER 12, 2022
According to a recent Chase Design study, up to 90% of consumers prefer to buy their liquor in-store. This suggests that people are more likely to be repeat customers of a physical location rather than just shop around for the cheapest option online. Building customer loyalty requires a strong relationship based on trust.
Retail TouchPoints
APRIL 11, 2023
With return policies differing from brand to brand, it can be exhausting for customers to keep track and often leads to more hassle than reward. A recent study from Happy Returns reported that 86% of shoppers check a retailer’s return strategy before buying, yet many retailers have been tightening return policies to try and offset losses.
Retail TouchPoints
NOVEMBER 18, 2020
It’s equally important to hold fast to some tried and true tactics to keep existing loyal customers. Studies show that loyal customers are more likely to make repeat purchases, which ultimately drives revenue. Find Co-Marketing Opportunities for Loyalty Programs. Inform Customers About Product or Service Offerings.
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