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[eCommerce Trends 2021] 6 Insights to Increase Sales and Customer Loyalty

lateshipment

Let’s not waste any more time and dive right into the eCommerce trends for 2021 and how they can help you improve your online business in terms of sales, CX, and customer loyalty – to thrive in 2021! . eCommerce is growing (higher, further, faster). Stellar customer support = enhanced overall shopping experience.

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7 Post-Purchase Actions You Need to Take to Build Customer Loyalty

SellBrite

That’s why you need to develop post-purchase strategies: in order to enhance customer loyalty and drive revenue. While many businesses tend to focus their efforts on pre-purchase marketing, solid post-purchase tactics can extend the effects of your hard-won sales and keep the retail ball rolling. Run a post-purchase survey.

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How To Improve Customer Experience: 5 Tips

Groove

We strongly recommend following up with customers post-purchase to see if your products/services met or exceeded their needs. Also, dedicate time to see how your customers are talking about your brand on social media. Customers love gaining rewards with each purchase, and it inspires them to come back to your store again.

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How To Scale An Ecommerce Business (2024 Guide)

Smile.io

. - There are many scaling strategies for commerce brands—laying the foundation for growth, enhancing operational efficiency, expanding market reach, focusing on customer loyalty, and adding programs like Smile.io to retain customers. Loyalty & Reward Program Insights from Smile.io has to offer.

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5 Back-To-School Ecommerce Marketing Ideas

ecomdash

To help you take advantage of the season, we have five marketing tactics to target back to school shoppers below. Back-To-School Marketing Tactics for Online Sellers. Based on the National Retail Federation (NRF) back-to-school survey , this year’s sales for the season are expected to be massive.

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15 Examples of Great Marketing for Father’s Day Sales

Kissmetrics

Should your brand make a serious, emotional ad or produce fun, light-hearted content on social media? By the time we’re done here, you’ll have more than just an e-commerce marketing vision board. Fortunately, the social media team at Under Armour decided to try something different.

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5 Millennial Stats Marketers Need to Know

Sailthru

Even though they are the first generation of social media natives, email remains one of the most powerful channels for reaching Millennials. More than any other age generation we surveyed, Millennials are overwhelmingly likely to pay more to do business with their favorite brands. Millennials love loyalty programs.