Omnisend

OCTOBER 4, 2023

Reading Time: 7 minutes Many ecommerce merchants think order cancellation emails are nothing more than a necessary evil, initiated after losing an order. But savvy online retailers know that cancellation confirmation messages present a golden opportunity to reconnect with customers. Compliance and documentation.

Merchant Services 88

Merchant Services Payment Services Shipping Costs eCommerce 88

Groove

FEBRUARY 18, 2022

Automating various parts of the marketing and sales process helps to streamline business operations. In this blog, we’ll review how Klaviyo flows enable merchants to personalize their communications with customers and improve their overall marketing strategy. Klaviyo flows can use any data in a merchant’s Klaviyo account ?

Merchant Services 195

Merchant Services Shopping Carts eCommerce Shipping Costs 195

Ecommerce Platforms

JANUARY 24, 2023

You can customize which conditions customers need to meet to be added to a particular segment (for instance, order value, loyalty, etc.). Or you can use predictive segmentation, which automatically separates customers according to their buying likelihood and churn risk. when they cash in the points they’ve earned.

Shipping Costs 197

Shipping Costs Merchant Services Subscription Shopify 197

Smile.io

MAY 15, 2024

. - There are many scaling strategies for commerce brands—laying the foundation for growth, enhancing operational efficiency, expanding market reach, focusing on customer loyalty, and adding programs like Smile.io to retain customers. Adding points, VIP, or referral programs with Smile.io has to offer.

Payment Services 53

Payment Services Merchant Services eCommerce Payments 53

lateshipment

AUGUST 17, 2023

This has made how returns are handled at e-commerce stores a huge differentiator when it comes to customers choosing brands. 92% of shoppers say they will buy again if the return process is easy. When customers buy something online and it doesn’t work out, sending it back shouldn’t be a headache.

Management 130

Management eCommerce Payment Services Merchant Services 130

Korona

MARCH 23, 2023

Square point of sale is a platform that helps small businesses accept payments and run their business operations efficiently. It allows you to accept payments from any type of card or device and set up a payment processing system for your retail, food service, and professional services businesses.

POS 52

POS Merchant Services Payment Services Payments 52

Retail TouchPoints

SEPTEMBER 3, 2020

In the wake of COVID-19, returns are receiving serious (and necessary) attention for several key reasons: Retailers are spending more processing returns in stores. During the busy holiday season, digital return rates can spike to 30% ; and Return policies and experiences have a significant impact on customer loyalty.

Shipping Costs 334

Shipping Costs eCommerce Merchant Services Retail 334

Smile.io

MARCH 22, 2024

Whether you’ve been running a rewards program for a while or you’re relatively new to rewarding your customers , you need to make sure that the rewards and functionality you’re offering meet your needs and your customers’ needs.    If not, it may be time to migrate your loyalty program. 

Customer Loyalty 84

Customer Loyalty Merchant Services Shopify Shipping Costs 84

RTP blog

OCTOBER 30, 2017

These in-house financing offers can build sales and encourage customer loyalty. With financing available, customers may also purchase additional items. They free up cash flow and relieve the considerable time and administrative burden that happens when merchants provide their own in-house financing options.

Payments 150

Payments Merchant Services Customer Banking 150

Ecommerce Platforms

SEPTEMBER 16, 2019

Bear in mind, the fact that the merchant needs to do some extra logistics planning and marketing as well. With the prevalence of brilliant research tools, a merchant can now do an intensive market analysis without any constraints. The logic here is that Google Trends uses search queries to sort the trending products and services.

eCommerce 172

eCommerce Merchant Services Payment Services Shipping Costs 172

lateshipment

APRIL 28, 2024

All of this with the addition of faster deliveries, efficient returns, effective post-purchase engagement, etc, started as a special feature or USP of brands as the gradual shift to e-commerce took place but since then has become a necessity in customer expectations. So, coming back to the question, “ What do customers want?”

Customer Experience 130

Customer Experience eCommerce Customer Merchant Services 130

365 Retail

DECEMBER 20, 2023

The larger the number of customers, the more successful they consider themselves a business. However, it is crucial to convert occasional consumers into devoted clients who consistently purchase your product or service since this is as important, if not more significant, for the success of your organisation. What is customer retention?

Customer Retention 52

Customer Retention Customer Customer Loyalty Merchant Services 52

Retalon

DECEMBER 8, 2021

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In fact, the best order fulfillment processes become sources of revenue, profit, and even customer loyalty.

Order Fulfillment 41

Order Fulfillment Merchant Services Fulfillment Shipping Costs 41

Korona

OCTOBER 4, 2022

With all that competition around, the quality of your service and creativity of your menu is the best way to make your coffee shop stand out from the rest. And for that, the right POS features can help your coffee shop build customer loyalty while improving your coffee shop’s operational efficiency and margins.

POS 52

POS Payment Services Merchant Services Point of Sale 52

lateshipment

OCTOBER 12, 2021

So instead of begrudging returns, make it a means to earn customer loyalty and build brand trust, this holiday season. Having a returns policy that is flexible in the answers to all these questions to meet your customers’ expectations, instills your customers’ trust to keep shopping with you.

eCommerce 130

eCommerce Shipping Costs Merchant Services Shipping 130

lateshipment

APRIL 23, 2023

All you need is to create a specialized domain with your brand name, work with different teams like marketing, sales, and customer experience to understand how you can further attract customers, sell not just products but something that brings out your own identity, etc. Looks really “fun”.

eCommerce 130

eCommerce Shipping Costs Merchant Services Customer Experience 130

Ecommerce Platforms

OCTOBER 4, 2022

To kickstart the creation of your online store, you start with a simple template, which you can then customize with Shopline’s drag-and-drop editor. . When successfully running an online store, you have to sell products and process payments. Build customer loyalty with multi-tier reward systems. Go to the top.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Groove

FEBRUARY 2, 2022

Customer acquisition involves spending both time and money in figuring out which inbound and outbound strategies work best in attracting customers to your business. Customer acquisition is absolutely necessary for businesses of all sizes to expand and cater their products or services to numerous audiences. Con: The cost.

Customer 150

Customer Customer Retention Merchant Services PPC 150

Korona

MARCH 7, 2023

POS gift cards can also help increase cash flow and grow your bottom line by providing an easy way for customers to make payments without worrying about carrying cash or checks around in their wallets. Plus, when customers use gift cards rather than cash or credit cards, it’s often cheaper for merchants to process fees.

POS 52

POS Gifts Payment Services Merchant Services 52

ChannelAdvisor

APRIL 7, 2019

When executed effectively, this positive experience builds customer loyalty and leads to repeat purchases. According to Multichannel Merchant, while 91 percent of US merchants currently have an omnichannel strategy in place, less than 10 percent of those retailers and brands claim to have mastered the approach and technology.

Omnichannel 85

Omnichannel Blog Merchant Services eCommerce 85

ESW

DECEMBER 1, 2023

By being true to themselves, brands differentiate themselves from their competitors and attract a loyal customer base. Customer Loyalty When brands are authentic, they create an emotional connection with their customers. This emotional bond increases the likelihood of repeat purchases and long-term loyalty.

Merchant Services 78

Merchant Services Customer Loyalty Consumer Social Media 78

Smile.io

FEBRUARY 2, 2024

  Smile loyalty programs increase repeat purchase rate , average order value , and decrease purchase frequency. Year-over-year comparisons of 6 key retention metrics based on Smile’s network of merchants, categorized by industry and merchant size.  We break each metric down by industry and merchant size. 

Customer Loyalty 87

Customer Loyalty eCommerce Customer Merchant Services 87

SellBrite

AUGUST 30, 2017

Buyers can’t see items before they buy, so they have to take the merchant’s word for it. But how does a buyer know they can trust the merchant? For Amazon sellers, it can be tricky to establish this level of trust because they can’t meet their customers face-to-face. Diagram made using Gliffy.

Merchant Services 305

Merchant Services Fulfillment Shipping Costs Order Fulfillment 305

lateshipment

SEPTEMBER 16, 2022

For shoppers, the festive season comprises the much-needed break they deserve from their daily lives to spend quality time meeting friends, family, and colleagues; traveling; buying gifts for their loved ones; etc. All brands are hell-bent on making their customers hit that ‘buy’ button.

eCommerce 130

eCommerce Merchant Services Shipping Costs Social Media 130

RetailMinded

MARCH 31, 2021

As consumers move online, vendors must process increased demand of online orders more quickly – and that can lead to mistakes. Recently, we’ve seen data supporting the value of retention vs. acquisition like improving customer retention 5% increases profits by up to 95%. . Online Demand Is Causing Costly Errors .

Merchant Services 92

Merchant Services ACH Shipping Costs Fulfillment 92

365 Retail

JULY 10, 2023

Amazon ‘s scale and diverse product offering enable it to meet shifting consumer demand and act as a one-stop-shop for customers. As a result, they find themselves coming back to the big players – that offer myriad payment solutions and services – for convenience and reliability.

Merchant Services 56

Merchant Services Small Business Retail Payments Payment Services 56

Smile.io

MARCH 20, 2024

In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty.    Customer loyalty programs have played a considerable role in fostering repeat purchases.

Shipping Costs 78

Shipping Costs Shopify Customer Loyalty Merchant Services 78

lateshipment

MARCH 9, 2020

Unlike the merchant, a shipping carrier has no specific interest or incentive to provide a great post-purchase experience to the customer concerned. After all, shipping carriers have no incentive to meet the high expectations of the retailer with regard to the last mile. Customer engagement is all about timely communication.

Customer 246

Customer Shipping Merchant Services Customer Experience 246

Omnisend

JUNE 17, 2021

In this same vein, subscriptions strengthen your customer relationships by providing customers with multiple touchpoints and regular opportunities to engage. Why Offer a Subscription Service? Subscriptions also increase average order value (AOV) and customer lifetime value (LTV) , and reduce churn. Discounted First Order.

Subscription 78

Subscription Shipping Costs Customer Merchant Services 78

GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. Simultaneously supporting customer acquisition and retention. Boosted upsell and cross-sell.

B2B 146

B2B eCommerce Customer SEO 146

Korona

AUGUST 17, 2022

Payment processing. Opening a retail store will always have some risk elements, including unexpected events that disrupt your business, delays in your supply chain, cyberattacks that target your card payment systems, defective products, and employee issues. Permits, licenses, and insurance. License and permit fees. Legal fees.

Shipping Costs 52

Shipping Costs Payment Services Payments Small Business Retail 52

RetailMinded

DECEMBER 21, 2022

2023 is an overdue date for merchants to welcome agility into their point of sale, logistics and overall retail operations, yet 2023 will reveal just how important agility truly is. Merchants looking to beat the challenges of supply, inflation and even consumer behavior should lean heavily into technology that leads with agility.

Retail 52

Retail Merchant Services Marketing Supplies 52

Smile.io

AUGUST 1, 2022

With an omnichannel support strategy, brands can meet customer expectations and have conversations in real-time. A customer orders a product (and your online store takes care of payment and fulfillment), but then what? Customer service on speed dial. This entire process can be put on autopilot.

Merchant Services 74

Merchant Services Marketing Payment Services Omnichannel 74

Ecommerce Platforms

APRIL 13, 2020

Magento is one of the industry’s most popular store building platforms, with over 260,000 merchants, an expansive suite of features, and complete customizability. You'll need to budget for web hosting, domain names, add-ons, and SSL certificates – that's as well as any payment processing fees. Customer loyalty tools.

Magento 104

Magento Shipping Costs Volusion Merchant Services 104

Ecommerce Platforms

JUNE 10, 2019

Are you starting an online business from scratch and aren’t sure where to start with the shipping process, or are you an established company in need of a more scalable shipping solution? With the saturation of e-commerce retailers, shipping speed and cost are often major factors for customers when making a purchasing decision.

Order Fulfillment 99

Order Fulfillment Fulfillment Shipping Costs Merchant Services 99

BigCommerce

JUNE 1, 2017

Managing your inventory properly across all of your sales channels helps to lower your product cost and increase shipping speed – ultimately earning you increased customer loyalty and love. Managing inventory creates data, which you can use to streamline processes and improve your inventory and order management. 210 + 21 = 221.

Management 412

Management Shipping Costs Multi-channel BigCommerce 412

Smile.io

AUGUST 23, 2023

Skio has an engineering-first approach, which means they have designed their app to work seamlessly with any Shopify merchant. Subscriptions increase average order value (AOV), and help customers return for repeat purchases. You have to make it easy for ecommerce merchants to manage their programs, access their data, and launch tests.

Shopify 65

Shopify Subscription Merchant Services eCommerce 65