Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 242

Payments Payment Services Customer Experience Social Media 242

Retail TouchPoints

JUNE 7, 2023

These are more than fancy gadgets; they are innovative systems that provide a glimpse of a new “embodied” online retail environment — one where brands provide digital customers with multisensory spatial experiences like those observed in brick-and-mortar stores. augmented reality) to fully virtual (e.g. virtual reality).

Technology 276

Technology Retail Customer Experience Presentation 276

Korona

FEBRUARY 9, 2023

A good customer retention program can generate significant gains in recurring revenue for your company by improving the return on your marketing and sales budget. And for the best development of a customer loyalty program, it is important to study the profile of your current customers. Assortment and bundle selling 2.

Improvements 98

Improvements Payment Services POS Payments 98

Wiser

JANUARY 18, 2019

Both in-store and online retail is constantly changing as new trends and technologies are introduced to the market. It can be difficult to keep up with these trends and customer demands. Take a look at what customers are expecting from brands this year. 2019 Shopping Trends. In-Store Preferences.

Shipping Costs 68

Shipping Costs Comparison Shopping Mobile Omnichannel 68

Kibo

DECEMBER 14, 2021

They follow the latest trends and may even pay more to be among the first to receive a new or innovative product. To meet the demands of this unique consumer and help capture the generation’s growing spending power, retailers must continue to invest in new technologies and digital shopping experiences.

Social Media 62

Social Media Retail Mobile Omnichannel 62

GetElastic

OCTOBER 21, 2022

These experts are great sources of information on all things eCommerce related and we think are worth your follow or subscription to their content for staying up-to-date with the latest eCommerce trends. He now focuses his efforts on covering all content related to the future of retail and its changing landscape in the United States.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

GetElastic

APRIL 28, 2022

The world of digital commerce is constantly changing, and with the rapid shift to online retailing as a result of the COVID pandemic, 2022 promises to be no different. With this trend in online shopping, the DTC eCommerce industry will only continue to grow. Top 7 DTC eCommerce Trends. In 2021, U.S. billion to $17.6

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

Payoneer

FEBRUARY 22, 2023

Partnering with other reputable brands in your industry can help build credibility and customer trust. Offering personalized and customized products or services can help differentiate your brand from competitors and increase customer loyalty.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Retail TouchPoints

MARCH 13, 2023

We marveled at the influence of the “power shopper” — high-frequency shoppers who made online purchases once a week or more. These highly valuable customers were coveted by online retailers across categories, reshaping the internet economy according to their preferences. What Loyalty?

Retail 237

Retail Omnichannel Shopping Carts Consumer 237

retailnext

FEBRUARY 6, 2020

In an effort to meet customer demand and increase the likelihood of customer loyalty, retail brands need to find ways to ensure a customer’s shopping experience fits seamlessly into the rest of their daily routine. Dare to be more digital in-store.

Customer 81

Customer Retail Live Chat eCommerce 81

BigCommerce

AUGUST 17, 2018

Of course, we added more as needed and reorganized so our list of categories and subcategories evolved based on demand and trends.”. When choosing products to carry online, make sure to choose items which are: Top sellers in your brick-and-mortar store. For many customers, returning online purchases can feel like a hassle.

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

OrderDynamics

APRIL 25, 2019

It can be an opportunity to engage customers. Yet, if done poorly it harms customer loyalty. For a look at why customers like BOPIS as in-store experiences, take a look at the ICE model. Another major benefit of this type of automation is the consistent speed across all your retail locations.

Retail 57

Retail Management Customer Loyalty Technology 57

Fabric

AUGUST 8, 2023

According to another survey, 85% of online shoppers said that a poor delivery experience would prevent them from ordering from an online retailer again. It enables real-time visibility into the end-to-end order process and helps businesses cut fulfillment times and costs without compromising the customer experience.

Payment Services 130

Payment Services Fulfillment Management eCommerce 130

Retail TouchPoints

APRIL 19, 2021

To overcome supply chain disruptions, many online retailers are already making changes to their existing fulfilment operations. To avoid damaging customer relationships and putting hard-earned customer loyalty at risk during this time, brands must act fast. Supporting an Omnichannel Future.

Fulfillment 150

Fulfillment Supplies Retail Shipping Costs 150

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Ecommerce Platforms

NOVEMBER 11, 2019

Put differently, an ecommerce retailer needs customers to hit the checkout button over and over again. . And to do that concisely, a wide-reaching loyalty program would suffice. It precisely works for both brick and mortar stores, and online retailers in a pretty much incisive way. . The result?

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

Omnisend

MAY 24, 2021

In this article, we’re going to look at some of the best customer analytics software, learn exactly how it works, and find out how you can use your customer data to implement things like omnichannel marketing and highly personalized automated messaging. How can you use customer analytics to nail your omnichannel strategy?

Customer 134

Customer Customer Retention Customer Data Omnichannel 134

lateshipment

FEBRUARY 10, 2021

2020 has been a watershed year for retail. With eCommerce sales growing more than 30% in 2020, the trend is expected to continue in 2021 as well. The Big Post-Purchase CX Gap in Online Retail (And What. Businesses get 6-8 touchpoints in the post-purchase to interact with customers and engage with them.

Shipping Costs 130

Shipping Costs Payment Services Shipping Social Media 130

lateshipment

FEBRUARY 10, 2021

Post-Purchase Customer Experience Amidst the Rise of eCommerce. 2020 has been a watershed year for retail. With eCommerce sales growing more than 30% in 2020, the trend is expected to continue in 2021 as well. The Big Post-Purchase CX Gap in Online Retail (And What. It Really Means to Your Business).

Improvements 130

Improvements Customer eCommerce Shipping Costs 130

lateshipment

FEBRUARY 10, 2021

2020 has been a watershed year for retail. With eCommerce sales growing more than 30% in 2020, the trend is expected to continue in 2021 as well. The Big Post-Purchase Customer Experience Gap in Online Retail (And What. This will forge strong customer relationships and foster brand loyalty.

Improvements 130

Improvements Customer Shipping Costs Shipping 130

UpSellIt

AUGUST 3, 2023

Ecommerce segmentation and personalization are two independent, but complementary strategies used in the field of online retail to enhance customer experience, improve conversion rates, and drive sales. By providing personalized experiences, businesses can build stronger connections with customers and foster brand loyalty.

eCommerce 111

eCommerce Recommendation Accessories Customer Loyalty 111

iVend

SEPTEMBER 14, 2021

Online shopping has grown dramatically, with more of us choosing to shop from home and have our purchases delivered to the door. Ecommerce solutions have been a life-saver for the many retailers who had to shut the doors on their brick and mortar retail stores.

Customer Experience 98

Customer Experience Customer Customer Loyalty eCommerce 98

Ecommerce Platforms

FEBRUARY 20, 2020

30% of retailers, on the other hand, are focusing on adopting mobile POS solutions, while 41% are hoping to set up integrated ecommerce platforms. It turns out 43% consider omnichannel integration a priority, 45% prioritize payment security compliance, and 53% are planning to introduce additional features to their current retail POS systems.

POS 118

POS Payment Services Merchant Services lightspeed 118

Ecommerce Platforms

FEBRUARY 20, 2020

30% of retailers, on the other hand, are focusing on adopting mobile POS solutions, while 41% are hoping to set up integrated ecommerce platforms. It turns out 43% consider omnichannel integration a priority, 45% prioritize payment security compliance, and 53% are planning to introduce additional features to their current retail POS systems.

POS 104

POS Payment Services Merchant Services lightspeed 104

365 Retail

MAY 5, 2023

As a powerful tool grounded in data-driven insights and decision-making, AI has expanded its role beyond mere robotics to encompass a wide range of applications that optimize and enhance retail operations. This has led to increased customer satisfaction and higher conversion rates for online retailers.

Retail 81

Retail Social Media eCommerce Technology 81

ROI Revolution

AUGUST 5, 2021

Keep coming back to this post as new trends, stats, news, and updates on coronavirus and ecommerce continuously roll in. With contactless payment expected to continue thriving as consumer preferences surge toward favoring digital, what other COVID-19 trends can we expect to live on post-pandemic? COVID-19 + Online Grocery Trends.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

Keep coming back to this post as new trends, stats, news, and updates on coronavirus and ecommerce continuously roll in. Home goods trends in the pandemic age. Online sales for Gap were up 54% in 2020, while total sales declined 15.8%. Omnichannel retailers Kohl’s and Nordstrom Inc. Ecommerce delivered $32.5

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JUNE 1, 2021

Keep coming back to this post as new trends, stats, news, and updates on coronavirus and ecommerce continuously roll in. With contactless payment expected to continue thriving as consumer preferences surge toward favoring digital, what other COVID-19 trends can we expect to live on post-pandemic? COVID-19 + Online Grocery Trends.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

MAY 6, 2021

Keep coming back to this post as new trends, stats, news, and updates on coronavirus and ecommerce continuously roll in. Download our 2021 Ecommerce Tech + Trends Report to uncover strategies & insights that will propel your brand forward in 2021. This trend is expected to continue into 2021 and beyond. Claim your copy!

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JULY 1, 2021

Keep coming back to this post as new trends, stats, news, and updates on coronavirus and ecommerce continuously roll in. With contactless payment expected to continue thriving as consumer preferences surge toward favoring digital, what other COVID-19 trends can we expect to live on post-pandemic? COVID-19 + Online Grocery Trends.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

APRIL 8, 2021

Download our 2021 Ecommerce Tech + Trends Report to uncover strategies & insights that will propel your brand forward in 2021. This trend is expected to continue into 2021 and beyond. Online sales for Gap were up 54% in 2020 , while total sales declined 15.8%. Omnichannel retailers Kohl’s and Nordstrom Inc.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

JANUARY 5, 2022

Keep coming back to this post as new trends, stats, news, and updates on coronavirus and ecommerce continuously roll in. of total retail sales. of all retail sales. Some of the digital trends that will continue to grow in 2022 include buy now, pay later (BNPL), digital grocery, and social commerce. October 13.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

Keep coming back to this post as new trends, stats, news, and updates on coronavirus and ecommerce continuously roll in. Home goods trends in the pandemic age. Online sales for Gap were up 54% in 2020, while total sales declined 15.8%. Omnichannel retailers Kohl’s and Nordstrom Inc. Ecommerce delivered $32.5

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

Keep coming back to this post as new trends, stats, news, and updates on coronavirus and ecommerce continuously roll in. Online sales for Gap were up 54% in 2020, while total sales declined 15.8%. Omnichannel retailers Kohl’s and Nordstrom Inc. saw significant online growth last year, as well.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

Keep coming back to this post as new trends, stats, news, and updates on coronavirus and ecommerce continuously roll in. Online sales for Gap were up 54% in 2020, while total sales declined 15.8%. Omnichannel retailers Kohl’s and Nordstrom Inc. saw significant online growth last year, as well.

eCommerce 78

eCommerce Social Media Payment Services Payments 78