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Package Delivery Satisfaction Ratings: Driving Customer Retention and Revenue Growth

lateshipment

The e-commerce landscape today is more competitive than ever. Meaning, the customer experience (CX) has become a cornerstone of customers choosing brands to shop with and businesses need to go above and beyond to provide a positive delivery experience in order to keep customers coming back.

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4 Customer Retention Strategies for Your Subscription Business 

Kibo

In the midst of uncertain economic times, many businesses are considering subscription business models and how they can be used to drive customer loyalty. In this article, we’ll outline four strategies to help boost your retention rate and discuss how technology will help you implement these strategies.

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Ecommerce Payment Gateways: Which One is Right for Your Business?

MagentoBrain

In today's world, customers demand easy and secure payment methods when they shop online. For an ecommerce business to thrive, it's important to provide customers with payment options that suit their needs. This is where payment gateways come in. What is an Ecommerce Payment Gateway?

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10 E-Commerce KPIs to Measure

ChannelAdvisor

It’s the same with your e-commerce strategy. We’ve put together 10 of the most common and important e-commerce metrics to watch, as well as a guide to help you better understand your brand analytics. What Are E-Commerce KPIs? Why Are E-Commerce KPIs Important?

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10 E-Commerce KPIs to Measure

ChannelAdvisor

It’s the same with your e-commerce strategy. We’ve put together 10 of the most common and important e-commerce metrics to watch, as well as a guide to help you better understand your brand analytics. What Are E-Commerce KPIs? Why Are E-Commerce KPIs Important?

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16 ways to improve Average Order Value during the holidays

lateshipment

Of course, it’s a key metric that e-commerce brands should focus on during this holiday season. Increasing the average order value directly boosts your store’s revenue, increases customer loyalty , and retention and reduces churn rate. How Does Average Order Value Influence Customer retention?

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How to get repeat customers in 2023?

lateshipment

Is your business future ready? The e-commerce industry is continuously changing, so being up to date is crucial. In order to provide a seamless and engaging consumer experience across all touchpoints, including mobile commerce, beacon technology, and CTV advertising, the future of commerce must be fully omnichannel.

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