Retail TouchPoints

JUNE 23, 2022

This is also the ideal time to review the online customer journey, because consumer expectations for ecommerce convenience and personalization are higher than ever, based on the findings of ClearSale’s 2021 State of Consumer Attitudes on Ecommerce, Fraud & CX survey. Personalize Your Back-to-School Marketing.

Payment Services 262

Payment Services eCommerce Payments Retail 262

Algopix

JULY 22, 2023

In today’s fast-paced digital landscape, data-driven decision-making is critical for the success of any eCommerce business. To gain valuable insights into customer behavior, sales patterns, and marketing performance, eCommerce entrepreneurs must rely on advanced analytics and reporting tools.

eCommerce 99

eCommerce eCommerce Analytics Social Media eCommerce Platforms 99

Omnisend

JANUARY 8, 2024

Reading Time: 8 minutes A common misconception about repeat customers is that they only respond to crazy discounts. While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Let’s explore the value repeat clients and customers can bring to your business.

Customer 88

Customer Customer Retention Social Media X-cart 88

Groove

NOVEMBER 12, 2020

We strongly recommend following up with customers post-purchase to see if your products/services met or exceeded their needs. Also, dedicate time to see how your customers are talking about your brand on social media. If you're really unsure on how to improve customer experience, try asking your customers directly!

Customer Experience 356

Customer Experience Improvements Customer Social Media 356

ROI Revolution

MARCH 2, 2021

On top of health concerns, brands across the globe are worrying about how coronavirus (COVID-19) will impact ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. Social media advertising stats + trends in the face of COVID-19.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

AUGUST 5, 2021

On top of health concerns, brands across the globe have had grave concerns about the impact of coronavirus (COVID-19) on their brand, industry, and ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Ecommerce was up 8.3%

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

BigCommerce

APRIL 18, 2018

The most successful ecommerce and retail businesses are metrics obsessed. How to Measure Ecommerce Success. To properly measure ecommerce success, you need to have 3 main goals in mind: Selecting the right ecommerce key performance indicators (KPIs) and then tracking/measuring their corresponding metrics.

Download 418

Download eCommerce Social Media Shopping Carts 418

GetElastic

APRIL 28, 2022

The world of digital commerce is constantly changing, and with the rapid shift to online retailing as a result of the COVID pandemic, 2022 promises to be no different. With this trend in online shopping, the DTC eCommerce industry will only continue to grow. What is DTC eCommerce? Top 7 DTC eCommerce Trends. In 2021, U.S.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

Retail TouchPoints

JULY 10, 2023

These first movers near universally are noting the gigantic opportunity to transform their business, from operations to customer relations and retention. Global ecommerce sales, representing 22% of all retail sales, could increase to $5.4 Assistive customer service. And there’s plenty of money at stake.

Merchant Services 270

Merchant Services Shipping Costs Retail Social Media 270

lateshipment

MAY 28, 2020

They lead to customer churn. Do you sometimes feel, as an eCommerce retailer, that despite paying a steep price to provide customers a top-notch delivery experience , you still struggle with their complaints? Customer Acquisition Cost (CAC): Are You Spending Too Much on Acquiring Customers?

Shipping Costs 246

Shipping Costs Customer Retention Shipping Small Business Retail 246

ROI Revolution

JUNE 1, 2021

On top of health concerns, brands across the globe have had grave concerns about the impact of coronavirus (COVID-19) on their brand, industry, and ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Mobile ecommerce + COVID-19 stats.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

Omnisend

APRIL 28, 2021

Enter retention marketing—the difference between constantly struggling to attract first-time buyers and comfortably selling to loyal customers. Many will often reference impressive numbers with retention marketing, like how increasing customer retention by 5% leads to a 25% to 95% boost in profits. Post-Purchase.

Marketing 196

Marketing Customer Retention Merchant Services eCommerce 196

lateshipment

NOVEMBER 26, 2023

This term is coined as “ The one-time shopper dilemma ”, where e-commerce businesses are unable to convert one-time shoppers into repeat customers due to unfavorable customer experiences. 76% of customers say that an unacceptable customer experience would affect their decision to order from the company again.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

ROI Revolution

JULY 1, 2021

On top of health concerns, brands across the globe have had grave concerns about the impact of coronavirus (COVID-19) on their brand, industry, and ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Ecommerce sales rose 11.1%

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

DECEMBER 2, 2021

On top of health concerns, brands across the globe have had grave concerns about the impact of coronavirus (COVID-19) on their brand, industry, and ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Black Friday 2021 brought in $8.9

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

MAY 6, 2021

On top of health concerns, brands across the globe have had grave concerns about the impact of coronavirus (COVID-19) on their brand, industry, and ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Claim your copy! May 6 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

APRIL 8, 2021

On top of health concerns, brands across the globe are worrying about how coronavirus (COVID-19) will impact ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. Ecommerce accounted for 55% of Nordstrom Inc.’s in 2020.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

Algopix

JULY 13, 2023

Welcome to our comprehensive guide on the best eCommerce CRM systems. In today’s competitive online marketplace, effectively managing customer relationships is crucial for the success of any eCommerce business. What Is a Customer Relationship Management System? Why is CRM Important for eCommerce Businesses?

Payment Services 78

Payment Services eCommerce Management Customer 78

ROI Revolution

DECEMBER 3, 2020

On top of health concerns, brands across the globe are worrying about how coronavirus (COVID-19) will impact ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. Coronavirus, Black Friday, + Cyber Monday ecommerce stats.

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

NOVEMBER 4, 2020

On top of health concerns, brands across the globe are worrying about how coronavirus (COVID-19) will impact ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. Social media pandemic performance stats. Claim your spot!

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

Retail TouchPoints

JANUARY 31, 2024

Lately, Intuit Mailchimp has been laser focused on solving our customers’ clustomer problem. In our recent survey with Edelman DXI , we found that customers are 87% more likely to click into an email if it’s personalized to them, and 71% of customers are more likely to purchase from a company that sends them personalized email.

Marketing 236

Marketing Customer Retention Shopify Social Media 236

ROI Revolution

JANUARY 5, 2021

On top of health concerns, brands across the globe are worrying about how coronavirus (COVID-19) will impact ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. eMarketer projects that US retail ecommerce sales will grow to $843.15

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

OCTOBER 1, 2020

On top of health concerns, brands across the globe are worrying about how coronavirus (COVID-19) will impact ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. Turbocharged ecommerce shift brings 31.8% 9/28 update. 9/28 update.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

Retail TouchPoints

AUGUST 15, 2022

Results from Retail TouchPoints’ annual Customer Loyalty and Personalization Benchmark Report reaffirm that retailers are focused on building a strong foundation of first-party data to support their supply chain, in-store services, omnichannel marketing and experiential strategies. . Collect and Leverage First-Party Data .

Customer Loyalty 195

Customer Loyalty Customer Retail Shipping Costs 195

lateshipment

OCTOBER 16, 2020

And one of the ways to do that would be by analyzing the performance of eCommerce and retail businesses. With consumers expected to browse and shop eCommerce stores in the comfort of their homes, it would be unsurprising to see these numbers much higher this year. and the rest on travel and socializing away from home.

Shipping Costs 211

Shipping Costs eCommerce Social Media Shipping 211

Groove

OCTOBER 7, 2022

According to Recharge’s State of Subscription Commerce Report , it was found that 32% of merchants that offer subscriptions chose this model. Over half of merchants surveyed in Recharge’s State of Subscription Commerce Report choose to offer this model, with the exact figure clocking in at 55%. eCommerce Integrations.

Subscription 195

Subscription Shopify Merchant Services Shipping Costs 195

GetElastic

OCTOBER 22, 2019

Customer service is more than a compliant department – it’s the act of providing assistance to the customer before, during and after a purchase. Its widely accepted that customer retention is cheaper to customer acquisition. Ecommerce. Why live chat has become important to scale businesses?

Live Chat 114

Live Chat eCommerce Customer Retention Multi-channel 114

ROI Revolution

JULY 2, 2020

On top of health concerns, brands across the globe are worrying about how coronavirus (COVID-19) will impact ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. 2020 Ecommerce Paid Search. Social media advertising and COVID-19.

eCommerce 173

eCommerce Payment Services Merchant Services Small Business Retail 173

SellBrite

JUNE 7, 2017

Savvy business owners know that customer retention is worth its weight in gold. The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead.

Customer Loyalty 161

Customer Loyalty Social Media Customer Customer Retention 161

ROI Revolution

AUGUST 4, 2020

On top of health concerns, brands across the globe are worrying about how coronavirus (COVID-19) will impact ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. The ecommerce giant’s Q2 2020 numbers actually ended up totaling $88.9

eCommerce 158

eCommerce Payment Services Merchant Services Small Business Retail 158

RetailMinded

MAY 16, 2023

This can include anything from e-commerce sites to social media platforms. Online customers increasingly expect prompt responses, especially from live chat or email businesses. Additionally, implementing audience research and surveys can help you understand what type of customer service your audiences most seek.

Payment Services 52

Payment Services eCommerce Payments Live Chat 52

Groove

OCTOBER 7, 2022

According to Recharge’s State of Subscription Commerce Report , it was found that 32% of merchants use a Shopify subscriptions app chose this model. Over half of merchants surveyed in Recharge’s State of Subscription Commerce Report choose to offer this model, with the exact figure clocking in at 55%.

Subscription 195

Subscription Shopify Merchant Services Payment Services 195

lateshipment

APRIL 2, 2021

eCommerce works exactly the same way. Let’s not waste any more time and dive right into the eCommerce trends for 2021 and how they can help you improve your online business in terms of sales, CX, and customer loyalty – to thrive in 2021! . eCommerce is growing (higher, further, faster).

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

ROI Revolution

OCTOBER 7, 2021

On top of health concerns, brands across the globe have had grave concerns about the impact of coronavirus (COVID-19) on their brand, industry, and ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. to hit $14.93 billion in 2021.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 9, 2020

On top of health concerns, brands across the globe are worrying about how coronavirus (COVID-19) will impact ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. According to new data from Digital Commerce 360 , online spend with U.S.

eCommerce 147

eCommerce Payment Services Merchant Services Small Business Retail 147

ROI Revolution

SEPTEMBER 2, 2021

On top of health concerns, brands across the globe have had grave concerns about the impact of coronavirus (COVID-19) on their brand, industry, and ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. billion in sales last year.

eCommerce 78

eCommerce Social Media Payment Services Payments 78

Omnisend

MAY 18, 2021

At the same time, a survey by Rolling Stone reveals that it’s likely the market will spike to an incredible $22 billion by the year 2022. Here, we examine the newest CBD eCommerce trends retailers should learn before selling in the coming years. What Is CBD Ecommerce? The Top CBD Ecommerce Trends.

eCommerce 78

eCommerce Marketing Food and Beverages eCommerce Platforms 78