Retail TouchPoints

JANUARY 24, 2024

As 2024 unfolds, the B2B ecommerce sector is undergoing significant transformation driven by technological advancements and shifting buyer behaviors. Navigating digital transformation in 2024’s B2B ecommerce landscape hinges on a deeper comprehension of AI, omnichannel strategies and social commerce.

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365 Retail

FEBRUARY 10, 2023

In addition, they are looking to broaden their use of social channels to include Instagram Checkout and TikTok in equivalent volumes to Amazon, new research shows. This finding comes from ChannelAdvisor, a CommerceHub company, which conducted a survey of C-suite employees at large consumer electronics brands (with over 500 employees).

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Channel Consumer Electronics Consumer Electronics 122

ChannelAdvisor

OCTOBER 31, 2022

The e-commerce market for electronics has seen steady growth in the last few years and is projected to keep growing as overall electronics sales grow, and an increasing proportion of these sales happen online. In addition, electronics consumers are a unique audience in e-commerce, and there is still much to be learned.

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eCommerce Electronics Consumer Social Media 52

ROI Revolution

MAY 16, 2022

Social media app usage has soared throughout the pandemic as consumers become more digital-centric. That means a slew of rising social media platforms like TikTok, LinkedIn, and more have been emerging and growing in previously unpredicted ways. TikTok is the top rising social media platform.

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Social Media B2B Food and Beverages Download 78

Retail TouchPoints

NOVEMBER 24, 2023

A recent survey of more than 2,000 consumers revealed that over half won’t be able to buy as many gifts as last season, with more than one-quarter of the respondents claiming they plan to limit how much they spend. Step Two: Amplify your most impactful content across your social channels. Step Three: Make your social posts shoppable.

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Social Media Events Gifts Consumer 282

ChannelAdvisor

NOVEMBER 8, 2023

What can you do to make your e-commerce program thrive in the coming year? Brands and retailers spend their whole careers chasing down answers to these questions — but we’ve revealed them in our 2023 global online survey results. E-Commerce Insights That Will Shape the Coming Year There’s a lot more where these stats come from.

Consumer 52

Consumer eCommerce Consumer Electronics Multichannel 52

ChannelAdvisor

NOVEMBER 5, 2021

As the pandemic unfolded and the effects on e-commerce began to rise, ChannelAdvisor realized that, to fully understand what was happening in our industry, it would be necessary to measure the impact in real time. Fifty-one percent of 18- to 25-year-olds have “discovered” the products they purchased on social media sites.

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eCommerce Social Media Webinar Consumer 98

ChannelAdvisor

NOVEMBER 3, 2022

In August 2022, ChannelAdvisor surveyed 1,000 shoppers in the US and 3,000 shoppers in the three biggest European e-commerce markets: the UK, Germany and France. Popularity of e-commerce categories can vary widely. Inflation is hurting European e-commerce spending more. more likely). year-on-year.

eCommerce 52

eCommerce Social Media eCommerce Marketing Automotive 52

ChannelAdvisor

NOVEMBER 3, 2022

In August 2022, ChannelAdvisor surveyed 1,000 shoppers in the US and 3,000 shoppers in the three biggest European e-commerce markets: the UK, Germany and France. Popularity of e-commerce categories can vary widely. Inflation is hurting European e-commerce spending more. more likely). year-on-year.

eCommerce 52

eCommerce Social Media eCommerce Marketing Automotive 52

Retail TouchPoints

FEBRUARY 9, 2022

Let’s take a look at how digital surveys could be the secret to collecting the insightful data and innovation leads you are looking for. The metric is measured as a percentage based on survey respondents grading elements of your proposition from a scale of one (very unsatisfied) to five (very satisfied).

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Payment Services Shopping Carts Omnichannel Multi-channel 250

ChannelAdvisor

JANUARY 17, 2023

This is the second in a three-part blog series on the 3 Global E-Commerce Tactics to Address for Success in 2023. And as marketplace saturation grows, your slice of the e-commerce pie may become thinner and thinner. . Every channel is now an opportunity for discovery and engagement, especially social media.

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eCommerce Social Media Multichannel Channel 59

ChannelAdvisor

JANUARY 12, 2023

This is the first in a three-part blog series on the 3 Global E-Commerce Tactics to Address for Success in 2023. The 2022 holiday rush is over — but it’s no time to ease up on e-commerce execution. Recent ChannelAdvisor survey data reveals marketplace popularity continues to grow among consumers.

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eCommerce Consumer Multichannel Social Media 59

Retail TouchPoints

SEPTEMBER 21, 2021

Delivering these immersive experiences in online ecommerce environments requires similar thinking as well as appealing to a customer’s sense of sight, arguably the most important one of all. The visuals we see as we click and scroll on an ecommerce site set the tone of that shopping trip. As consumers, our eyes are very discerning.

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eCommerce Social Media Technology Online Retail 238

RTP blog

AUGUST 8, 2018

Last week, Retail TouchPoints unveiled its inaugural Personalization Benchmark Survey , revealing how retailers have reaped the benefits of personalization strategies as well as identifying where there is still room for improvement. With 66% of retailers crediting personalization strategies with increasing their sales, and 46%.

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eCommerce Social Media Consumer Improvements 150

ROI Revolution

JULY 11, 2022

Between website SEO , ecommerce blogs, email marketing, and conversion rate optimization , one thing remains clear: Content is still king. We conducted a survey of 170+ digital marketing professionals to get a clear picture of the current ecommerce landscape. Ecommerce Blogs. for email and enewsletters. Email Marketing.

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Blog White Paper SEO Marketing 158

Algopix

SEPTEMBER 26, 2023

In the fast-paced world of eCommerce, staying ahead of the competition and identifying new growth opportunities is crucial for success. By thoroughly examining your industry and identifying unmet needs, you can uncover untapped eCommerce opportunities that can lead to increased sales and profitability.

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eCommerce Marketing Social Media Supplies 129

Retail TouchPoints

JUNE 23, 2022

This is also the ideal time to review the online customer journey, because consumer expectations for ecommerce convenience and personalization are higher than ever, based on the findings of ClearSale’s 2021 State of Consumer Attitudes on Ecommerce, Fraud & CX survey. Personalize Your Back-to-School Marketing.

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Payment Services eCommerce Payments Retail 279

Retail TouchPoints

OCTOBER 16, 2023

In today’s hyper-competitive ecommerce landscape, data isn’t just a buzzword. Indeed, there’s a golden opportunity ahead for ecommerce brands to gather a wealth of insights directly from their shoppers. Amplify insights through targeted surveys. It’s the most important weapon for success in your arsenal.

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Social Media Consumer Information Marketing 271

BigCommerce

SEPTEMBER 12, 2017

A 2017 point-of-sale solutions survey of 1,164 U.S. 25% sell through Facebook (40% on social media as a whole). A 2017 point-of-sale solutions survey of 1,164 U.S. 25% sell through Facebook (40% on social media as a whole). Ecommerce trends by generation. Ecommerce trends by parental status.

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eCommerce Beauty and Health Social Media Customer 420

Retail TouchPoints

JULY 24, 2023

It’s no secret that social commerce — that is, retail interactions that begin (and sometimes also end) on social media platforms — is big business. New research from Havas Media Network , in partnership with Snap, Inc. The partners surveyed 28,500 of this desirable consumer set from across the U.S.,

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Social Media Payments Payment Services Consumer 236

BigCommerce

OCTOBER 26, 2017

More than ever, internet use, dominated by social media, is enabling how consumers research, discover, and share products. billion global social media users in 2017, equaling 37% penetration. billion global mobile social media users in 2017, equaling 34% penetration. The numbers are hard to ignore: 3.77

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Social Media eCommerce Mobile Consumer 413

Retail TouchPoints

JANUARY 4, 2023

Ecommerce can sometimes lose the experience of in-person shopping and, with it a retailer’s ability to show off its products in ways that can set a store apart from its competition. Ecommerce sites can now highlight products in new and interactive ways that make the discovery process more fun for consumers.

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eCommerce Omnichannel Comparison Shopping Recommendation 267

lateshipment

OCTOBER 2, 2023

Tis’ the season where e-commerce brands face a lot of competition and unprecedented challenges. Normally, e-commerce brands would experience a surge in orders during the holiday season. One, with the rise of social commerce, people tend to find stores through social platforms.

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eCommerce X-cart Shipping Costs Shipping 130

lateshipment

AUGUST 7, 2020

Is user-generated content (UGC) really worth your time if you’re a retail business owner? Without a doubt. Taking advantage of content created by customers is an effective move in eCommerce. Real people, real opinions, real pictures all speak better with your prospects than marketing-crafted efforts alone. What is Considered UGC?

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eCommerce Social Media Shipping Costs Magento 240

Kissmetrics

OCTOBER 14, 2021

Don’t dismiss Black Friday as just another e-commerce trend. Then use social media platforms like Instagram. Then use social media platforms like Twitter and LinkedIn. Then use social media platforms like Facebook. Get direct customer feedback through surveys and feedback forms.

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eCommerce Social Media Shipping Costs Reference 271

Kissmetrics

MARCH 30, 2018

E-commerce is growing at a meteoric pace, and there is no doubt about it. According to a recent study by Statista , retail e-commerce sales worldwide reached $2.4 In fact, B2B e-commerce worldwide sales in 2017 peaked at $7.7 trillion in 2017 and are expected to reach 4.9 trillion in 2021. Sounds like a lot.

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eCommerce eCommerce Marketing Marketing Shipping Costs 210

Retail TouchPoints

MARCH 21, 2023

“Omnichannel” has been an aspiration for brands for many years now, but while it used to refer to the merging of a retailer’s brick-and-mortar and ecommerce operations, it now means something very different. Without a doubt Amazon has been central to shaping ecommerce as we know it today.

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eCommerce Fulfillment Shopify Omnichannel 285

Forrester eCommerce

AUGUST 4, 2021

Respondents to an informal social media survey that I’ve been running for the last couple of years report that 25% organizations use 10 or more business intelligence (BI) platforms, 61% organizations use 4 or more and 86% organizations 2 or more (anecdotal evidence based on […].

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Social Media Information 350

GetElastic

MAY 23, 2022

For nearly all eCommerce businesses, the answer is an emphatic yes, according to Elastic Path partner, Stripe. The problem not only spans regions but also organizations of all sizes, from startups to large, established eCommerce sites with teams focused on increasing conversions. As eCommerce grows globally—it reached $26.7

Payment Services 146

Payment Services eCommerce Payments Social Media 146

Kissmetrics

MARCH 1, 2021

With the competition becoming fiercer every day, e-commerce businesses need to pull all the stops to ensure they continue beating the competition. Customers who choose to participate then receive a short survey form to fill out. Help Build Social Proof. Customers Take the Survey. Use Them on Social Media.

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Customer Merchant Services eCommerce Social Media 277

Retail TouchPoints

FEBRUARY 13, 2023

According to one report , the total cost of ecommerce fraud to merchants will exceed $48 billion globally in 2023, from just over $41 billion in 2022. Because fraudsters are becoming more sophisticated and have more opportunities as the ever-growing ecommerce boom drives waves of shoppers online. Why is this happening?

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Merchant Services Payment Services Technology eCommerce 267

Retail TouchPoints

JUNE 21, 2021

Have you ever clicked on a beautiful ad that led to an outdated, terrible-looking ecommerce site? There are unlimited marketplaces and DTC sites, promotional newsletters keep hitting our inboxes, and Instagram is looking more like a shopping center than a social media platform. Especially when it comes to creative.

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eCommerce Social Media Consumer Channel 232

Retail TouchPoints

APRIL 3, 2023

households own a pet, according to the APPA National Pet Owners Survey. Access and transparency are a big part of fostering trust, which is why the brand leveled up its SMS strategy and embraced the conversational commerce solution from Wizard. The result is an average order value that’s 23% higher than the brand’s ecommerce site.

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Payment Services Social Media Subscription Channel 227

BigCommerce

OCTOBER 12, 2017

There are plenty of online articles out there –– heck, we even ran one –– where industry experts and influencers advise of which seasonal marketing strategies online brands and ecommerce marketers should use to ensure their store gets a fair share of the holiday ecommerce revenue. When Holiday Ecommerce Sales Spike.

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eCommerce Shipping Costs Social Media Multi-channel 410

Kissmetrics

JANUARY 12, 2021

Since the social media platform closed its doors in 2019 , consumers have been looking for another option to match the features, traffic, and SEO benefits. Google Plus was Google’s fourth attempt at building a social media network. 5 Social Media Platforms That Replace Google Plus for Local Businesses.

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Social Media eCommerce SEO Information 254

Lemonstand

AUGUST 24, 2017

You’re probably always hearing about how important it is to have a strong social media presence. And if you don’t know what to track, and how to do it properly, social media can look like a waste of time. So with this blog post, I’m going to show you how to measure social media ROI for eCommerce businesses.

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Social Media eCommerce Download Events 64

Retail TouchPoints

SEPTEMBER 24, 2020

The tool utilizes AI to extract consumer insights without requiring a human touch, and is designed to eliminate bias and shorten the waiting time associated with customer surveys and focus groups. Revuze can automatically discover as many as 80 metrics for each product, categorize them and identify trends.

eCommerce 159

eCommerce Social Media Information Consumer 159