Retail TouchPoints
MAY 2, 2024
The same survey showed that in an era of rising inflation and interest rates, consumers are re-evaluating how they pay – and that secure and frictionless experiences are essential elements. Customers can easily add funds specifically for use with that brand, building a stronger connection. Consumers value the convenience these offer.
Kissmetrics
AUGUST 6, 2021
It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retail TouchPoints
SEPTEMBER 21, 2023
While AI presents vast possibilities to enrich this journey, it also ushers in significant challenges that could negatively impact customer retention and a brand’s bottom line. And this is where AI is poised to be a game changer. It’s the difference between a one-time customer and a lifelong advocate.
Retail TouchPoints
JUNE 29, 2021
After the initial rush to stock up on essential goods in the early months of the pandemic, traditional brick-and-mortar operations experienced decreased foot traffic in-store as consumers turned to grocery delivery services and ecommerce to secure items they needed from the safety of their homes.
Retail TouchPoints
JULY 14, 2021
Trust Factors: Gain confidence and trust by providing security and satisfaction guarantees while your customer is checking out. Security: Last but not least, opt for a platform that offers a state-of-the-art security solution. Not Prioritizing SEO. This pretty much makes or breaks your entire ecommerce project.
Smile.io
SEPTEMBER 1, 2023
It’s estimated that 61% of consumers say they will switch to a competitor after one bad customer experience. This means you need to bring your A-game to every transaction. The Ultimate Guide to Customer Retention in 2023 This guide to customer retention has everything you need to know.
365 Retail
NOVEMBER 10, 2022
Customers also want quick and uncomplicated sign-up methods, along with easy and secure payment systems. The goods or services that your business provides are why customers visit your site, so they don’t want to spend any longer than is necessary on things that slow this down.
Expert insights. Personalized for you.
249 
Let's personalize your content