365 Retail
DECEMBER 20, 2023
What is customer retention? Customer retention refers to a company’s capacity to convert purchasers into repeat customers, preventing them from purchasing from a rival. Why is customer retention crucial for businesses? The perfect example for this topic is Uber.
Smile.io
AUGUST 25, 2023
Program highlight: gamification at every stage As the creator of some of the most iconic video games of all time like Mario Kart, Zelda, Minecraft, and more, Nintendo has turned its customer loyalty program into an exciting game of its own. But every once in a while, a new game is invented that disrupts the game (literally).
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Smile.io
FEBRUARY 23, 2022
Customer Retention Rate (CRR) A high customer retention rate is the ultimate goal of loyalty marketing. CRR measures how many customers you retain over a period of time. It is the percentage of your loyal customers who have shopped with you before during a predetermined period of time.
eCommerceFuel
OCTOBER 1, 2020
Customer loyalty is the key to customer retention, meaning repeat customers for your business. The fundamental goal for an eCommerce shop is to attract customers, and ultimately keep them coming. Adapted from a traditional shop model, an eCommerce customer loyalty program is essential for customer retention.
Ecommerce Platforms
MAY 2, 2018
Ecommerce Paradise podcast host Trevor and his wife travel the world all while building, automating, and outsourcing ecommerce businesses. The podcast is for anyone wanting to learn more about advances SEP, those who are struggling with cart abandonment or wanting to take their email marketing game to the next level. Ecommerce Fuel.
Smile.io
SEPTEMBER 2, 2021
REL is also crushing the game by awarding rewards that reflect their brand culture. They’ve carefully crafted a rewards menu that their customers actually value, ensuring their customers have access to the gear and supplements they need to be competing at the highest level.
BigCommerce
FEBRUARY 23, 2018
A tier system is based on levels of loyalty: the more a customer buys, the higher up the rewards tier they can travel. This is typically used for businesses with customers who make big-ticket purchases that don’t happen often, such as in the travel industry. Customer retention rate.
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