Kissmetrics

JULY 18, 2017

Multi-Channel Expansion. We’ve given our customers nearly every conceivable way to buy from us. They can buy on their mobile phone. But scaling to multiple channels takes some finesse and strategy. Getting a handle on one channel can be difficult enough. Do you have the manpower for customer service?

Blog 205

Blog Clothing Multi-channel Shipping Costs 205

FastSpring

JANUARY 29, 2020

Multi-channel selling is a must. Multi-channel selling is a must. With more consumers choosing to conduct their shopping directly from their mobile devices, mobile isn’t a channel your business can afford to ignore. Increasing customer retention through hassle-free billing.

Payment Services 80

Payment Services Merchant Services Payments eCommerce 80

FastSpring

JANUARY 25, 2019

Multi-channel selling is a must. of these purchases came from mobile. With more consumers choosing to conduct their shopping directly from their mobile devices, mobile isn’t a channel your business can afford to ignore. Increasing customer retention through hassle-free billing. billion , a 19.3%

Payment Services 60

Payment Services Merchant Services Payments eCommerce 60

Kissmetrics

AUGUST 6, 2021

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Algopix

JULY 16, 2023

Responsive Email Design With the increasing use of mobile devices, email marketing software should offer responsive email templates to ensure optimal display and user experience across different screen sizes and devices. Look for software providers that offer reliable support channels and educational materials.

eCommerce 92

eCommerce Marketing eCommerce Platforms Recommendation 92

SellBrite

SEPTEMBER 21, 2017

These are tricks of the trade that can fly under the radar but when used consistently, they help you achieve higher sales and stronger customer retention. Not all acquisition channels are created equal. Everyone knows multi-channel selling increases your customer reach. What actions do they take?

eCommerce 102

eCommerce Marketing Multi-channel Customer Retention 102

Korona

JANUARY 5, 2023

Optimizing your checkout means a better user experience, which, in turn, increases conversion rates and customer retention. Pay special attention to provide a mobile-friendly experience. Run tests to ensure that the mobile experience is aligned with your online shopping. Part of this involves checkout optimization. .

Payment Services 52

Payment Services eCommerce Shipping Costs Payments 52

Omnisend

APRIL 23, 2021

Once you have a first-time buyer as a customer, you should strive to upgrade them to a repeat customer. By reaching out to them with relevant promotions, important information about their purchases, and addressing them through a variety of different channels, you can garner brand loyalty and create a customer for life.

Customer 78

Customer Merchant Services Multi-channel Reference 78

SellBrite

MARCH 28, 2017

However, digital catalogs are gaining speed because of their multi-function approaches, including email, SMS/Texting, mobile phone abilities, etc.”. It’s been great for new customer acquisition as well as customer retention.”. Also great for customer retention and activation.

eCommerce 122

eCommerce Customer Retention Recommendation Clothing 122

AcquireConvert

NOVEMBER 24, 2022

Customer journey: the path and sequence of interactions that customers go through from the first visit to purchase: this can involve multiple channels and different timelines for different customers. Mobile commerce (m-commerce): the use of cellphones, smartphones, and tablets to buy and sell products and services online.

Payment Services 36

Payment Services eCommerce Payments Shipping Costs 36

Ecommerce Platforms

DECEMBER 20, 2019

From the convenience of one dashboard, it integrates point-of-sale (POS) functionality with customer channels and operations. Revel states that it can bring: “A dded value to your business, from generating more revenue, to improving efficiencies, to delighting your customers.” . Who's Revel POS? You'll also see order tallies.

POS 118

POS Payment Services Payments Point of Sale 118

Demac Media

SEPTEMBER 12, 2017

To this day, since before the dawn of the internet, email has remained the most popular marketing channel for retailers and brands. In fact, 80% of retail professionals indicate that email marketing is their greatest driver of customer retention. ROI with email is getting bigger, and email sends have kept growing.

Marketing 43

Marketing Telecommunications Multi-channel Mobile 43

Payoneer

FEBRUARY 22, 2023

Nigeria’s ecommerce economy has grown due to increased internet access and mobile phone ownership. This has led to most eCommerce websites in Nigeria relying on the payment-on-delivery (POD) option, which customers can abuse. Social media can be a powerful tool for building brand awareness and engaging with customers.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

ROI Revolution

MAY 6, 2021

Of course mobile, social and physical commerce aren’t too far behind on the priority list. To make the customer journey between all of these channels seamless, retail leaders are making sure a holistic omnichannel strategy is a part of their digital transformation. Unified In-Store and Mobile Experiences.

Omnichannel 135

Omnichannel Merchant Services Social Media Payment Services 135

Retail TouchPoints

MARCH 30, 2023

Say your strategy is to have POS devices at dedicated locations as well as self-checkout, mobile POS and automated checkout,” said Witcher. “So Or ask a customer for their email address, or deliver a promotion? UK fashion retailer River Island found that convenience, value and customer service were its customers’ top priorities.

POS 287

POS Omnichannel Webinar Point of Sale 287

Wiser

MARCH 16, 2021

Listen in to hear from Tom Lee, Wiser’s Product Lead, Online Products, and Mert Damlapinar, Sabra Dipping’s Director of eCommerce and Natural Channels, as they cover how Mert creates an effective online shopper journey for Sabra customers. Customer Funnel. Mert: Okay, so let’s talk about the customer funnel.

Webinar 78

Webinar eCommerce Shipping Costs Omnichannel 78

Kissmetrics

MARCH 2, 2021

This company has used a customer retention calculation to determine its customer lifetime value (CLV) is $2,000. What About CAC Per Marketing Channel? Knowing the CAC for each of your marketing channels is what most marketers want to know. This means this particular company is able to turn a $2.00

Customer 350

Customer eCommerce Multi-channel Channel 350

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2022

Always check whether your POS system works on multiple platforms, such as a mix of your own website, online marketplaces, mobile marketplaces, and/or bricks and mortar stores. Multi-channel retailing helps ensure retailers reach your audience wherever they are on their buyer’s journey, as well as their device preferences.

POS 81

POS Point of Sale Customer Retention Multi-channel 81

Optimizely

AUGUST 7, 2018

The customer lifecycle is as varied and multifaceted as your customers themselves. Customers take a multi-step journey as they move from a brand new buyer to — hopefully — a loyal customer. It really all comes down to: Are they a long-term loyal customer? Or a brand new customer?

Marketing 199

Marketing eCommerce Multi-channel Customer Retention 199

Ecommerce Platforms

JANUARY 5, 2021

With over 2,000 customers and an astounding over 100% customer retention rate, it's safe to say SALESmanago has more than made a name for itself. From there, SALESmanago can deliver personalized comms throughout the customer lifecycle using a variety of marketing and sales channels, including: Email. Mobile apps.

Live Chat 104

Live Chat Social Media Magento Customer Data 104

Ecommerce Platforms

OCTOBER 5, 2018

It does not access it’s POS (point of sale) or multi-store back office. All three are required for omnichannel retail where orders, inventory and fulfillment must be managed across multiple channels and locations. Every store is simply a new sales channel. Imagine this…. You’re surfing for a specific product on your PC.

eCommerce Platforms 91

eCommerce Platforms Omnichannel Merchant Services Payment Services 91

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 75

Customer Loyalty Customer Jewelry Social Media 75

GetElastic

JULY 22, 2022

The numbers (from the mouths of actual shoppers) help tell the story: Purchase frequency is 250% higher on omnichannel vs. single channel, and the average order value is 13% higher for omnichannel vs. single channel. Customer retention rates are 90% higher on omnichannel vs. single channel. Source: Clout Brands.

Omnichannel 148

Omnichannel Outdoor Multi-channel Toys 148

BigCommerce

AUGUST 8, 2017

Most channels require significant lead time to yield an ROI (ex. Some channels yield quick results but not day in and day out (ex. And some channels are consistent but time consuming to dial in (ex. For modern ecommerce sites, the ability to immediately and consistently bring in new customers is a HUGE deal.

Social Media 420

Social Media Shipping Costs Multi-channel B2B 420

GetElastic

NOVEMBER 29, 2022

The numbers (from the mouths of actual shoppers) help tell the story: Purchase frequency is 250% higher on omnichannel vs. single channel, and the average order value is 13% higher for omnichannel vs. single channel. Customer retention rates are 90% higher on omnichannel vs. single channel. Source: Clout Brands.

Omnichannel 147

Omnichannel Multi-channel Payment Services Outdoor 147

ChannelAdvisor

MAY 16, 2018

Digital Touchpoint #2: Channel Diversification. Expand to new sales channels. From eBay to Walmart to Google Shopping, plus dozens of other channels, scaling to new marketplaces and platforms helps ensure your products stay in front of purchase-ready consumers. Optimize product content across channels. But not Eric.

Consumer 78

Consumer Social Media Multi-channel Gifts 78

ChannelSale

MARCH 20, 2018

It offers world-class mobile shopping platform, offering the widest selection of products, from apparels to accessories to electronics. Sellers who want to target the mobile users, Wish is a go-to marketplace. This is how you trigger word-of-mouth marketing and improve customer retention.

Beauty and Health 74

Beauty and Health Accessories Electronics eCommerce Platforms 74

Kibo

MAY 14, 2014

Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience. Today, that same merchant must enable a seamless shopping experience across multiple channels—mobile, tablet, laptop, print, in-store—or risk losing the sale or, what’s worse, the customer.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

ESW

MAY 23, 2018

With Scalefast, your online store is also secured by a multi-redundant, access-restricted backend that is monitored around the clock by mobilized personnel. Customize user experience: Scalefast offers seamless multi-channel user experiences, which allows you to meet your customers on mobile, on desk, or in-store.

Payment Services 60

Payment Services Magento eCommerce Shipping Costs 60

Ecommerce Platforms

JUNE 1, 2020

Access to a manual backup facility with 14-day backup retention. A multi-user environment (you can give accounts to other users). Mobile optimization. Moving sensitive client data (surnames, emails, and names to a separate database) which is only accessible via a “strictly audited channel.”. Weekly database optimization.

WooCommerce 152

WooCommerce Shipping Costs Payment Services Marketing 152

ROI Revolution

AUGUST 5, 2021

Claim your copy so you can profit off of this channel’s meteoric rise. In this expert webinar , you’ll uncover insights like: Full-funnel marketing strategies to optimize your brand across paid media channels and your website. How to accelerate revenue growth with customer reviews, loyalty, and referral programs.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

Digital emerged more than ever as a channel for consumers looking for home products. Facebook and Google channels drove growth several times that of online stores. Overall digital sales are expected to grow 20% in 2021, and online was an extremely profitable channel for apparel brands last year. billion in 2020. billion in 2020.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JULY 1, 2021

Claim your copy so you can profit off of this channel’s meteoric rise. In this expert webinar , you’ll uncover insights like: Full-funnel marketing strategies to optimize your brand across paid media channels and your website. How to accelerate revenue growth with customer reviews, loyalty, and referral programs.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JUNE 1, 2021

Touchless transactions like proximity mobile payment, buy now pay later, & BOPIS all surged with COVID-19 and are continuing to see growth even as the pandemic subsides. of smartphone users will use their mobile phone to pay for point-of-sale transactions this year, and that number will surpass 50% for the first time in 2025.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

MARCH 2, 2021

As COVID-19 shut down traditional sales channels for many B2B brands in 2020, the value of digital transactions grew 9.6% 2020 COVID-19 + mobile stats + trends. US consumers spent an average 25 more minutes on mobile devices in 2020 vs. 2019 ( eMarketer ). For mobile app orders, interest has grown from 16% to 28%.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

JANUARY 5, 2022

With consumers spending more time on mobile in light of the pandemic, mobile retail ecommerce revenue surged 26% to $338 billion last year. are seeing customers be less willing to pay full price. Digital emerged more than ever as a channel for consumers looking for home products. Total retail sales will reach a record $5.86

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

Digital emerged more than ever as a channel for consumers looking for home products. Facebook and Google channels drove growth several times that of online stores. Overall digital sales are expected to grow 20% in 2021, and online was an extremely profitable channel for apparel brands last year. billion in 2020. billion in 2020.

eCommerce 78

eCommerce Social Media Payments Payment Services 78