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Exclusive Shikatani Lacroix Q&A: How Using Customer Data Can Humanize the Digital Experience

Retail TouchPoints

Using the data at their fingertips, retailers can capture a more in-depth view of customers’ lives, allowing them to better understand their wants and needs — and ultimately use that picture to create a service experience that incorporates both technology and humans. We really believe that technology should help, not replace.

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Guarding the Retail Fortress: Cybersecurity Challenges and Network Interruption Risks

Retail TouchPoints

With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security. Cyberattacks and network outages can disrupt operations and erode customer loyalty. A study by IBM Security found that the average cost of a data breach in 2023 was $4.24

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Retailers That Are Shy About At Collecting Customer Data Won’t Succeed

RTP blog

By Chirag Shivalker, Hi-Tech BPO We live in a world driven by data, and leveraging it appropriately in a retail setup has proved its worth in providing relevant and valuable customer experiences. Why Should Retailers Collect Customer Data? What Questions Should Retailers Ask To Collect Relevant Customer Data?

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The Essential Guide to Shopify ERP Integration [2024]

Groove

Customer Experience: Shopify ERP integration integrates customer data, which gives your customers a seamless shopping experience. It also allows for personalized marketing and better customer service. Finally, some ERP systems could have customization limitations. Edit customer information settings.

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The importance of security in modern retail POS systems

iVend

This is because they hold large amounts of customer and financial data; they are highly dependent on their retail technology; and security investment has traditionally been low compared to other sectors. Retail POS security is at the frontline of protecting data, reputation and customer trust.

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The Complete QuickBooks POS Review 2021

Ecommerce Platforms

QuickBooks POS is a feature-packed Point of Sale system created by Intuit. Their QuickBooks accounting software possesses the highest number of customers at approximately 12 million as far back as 2019. Intuit primarily caters to small and medium-sized enterprises and so is the case with their QuickBooks POS product.

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Switching POS Systems – Signs It’s Time for A New POS and How to Find the Right Solution

Korona

The purpose of POS software is to run your store smoothly, not create endless headaches. And maybe you’re thinking about switching POS systems. What features do you currently lack in your POS software? What features do you currently lack in your POS software? Table of contents When should you switch POS systems?

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