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‘Cash or Card?’: Why More Financing Choices Drive Consumers’ Decisions on Which Retailers to Shop

Retail TouchPoints

The customer experience is paramount to the success of today’s retailers. This includes enhancing in-store inventory, delivery services and even the personalization of customer service. However, when it’s time to check out, how do payment options factor into that customer experience?

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Retailers Must Embrace Financial Services, and Quickly

Retail TouchPoints

Retailers know that customer engagement must be the focus of their marketing efforts. And it’s increasingly clear that brands that embrace financial services within the customer journey are scoring highly on engagement scores. Many customers bail at this point.

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Contactless Voice Payment Technology: A Retail Strategy for Bringing Customers Back In-Store

Retail TouchPoints

In particular, consumer expectations for contactless payment methods as a result of health and safety concerns during the pandemic are galvanizing retailers to integrate flexible, contactless payment options like voice payment technologies into their operations. in April 2020, but online retailers saw an 8.4%

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How Do You Successfully Manage a Small Business?

Korona

Managing a successful small business takes many aspects into account. In addition to knowing the basics of small business, you also need to know about financial management, human resource management, technology, inventory, and the laws and regulations pertaining to your business. Focus on your customers.

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FTD Deploys New Online Tools in Bid to Expand Adoption by SMB Florist Network

Retail TouchPoints

Over the next six months, FTD plans to add capabilities such as automated customer email follow-up, social media integration, digital zoom-in tools and payment integration with Apple Pay , Google Pay and PayPal. “One As Powell noted, 30 years ago, most gifting retail business relied on walk-in customers.

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Trending The Rules: Top Retail Trends Are Trending At An Unprecedented Rate

Retail TouchPoints

COVID-19 has changed retail. Earlier this year, we released a report, titled “The Best Vision is Insight,” outlining our predictions for the top retail trends of 2020. Online retailers of daily necessities may be inundated with overspill from closed physical stores. Cybersecurity Finds Its Cheat Code.

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How Inflation Is Affecting Retail Businesses?

Korona

If you are a retail business owner, chances are you have experienced increased prices for your products from your suppliers in the last several months. While economists and the National Retail Federation still expect U.S. While economists and the National Retail Federation still expect U.S. Table of Contents.