Retail TouchPoints

FEBRUARY 11, 2021

As ecommerce sales continue to surge for recreation products, outdoor gear and clothing retailer Backcountry is elevating its digital game by mining customer data to deliver a better experience and offering.

Management 162

Management Consumer Specialty Retailers Outdoor 162

Retail TouchPoints

FEBRUARY 9, 2023

But that same wave of electronic innovation that gave rise to Batteries Plus also put a drain on the retailer’s business as ecommerce began to take hold. Creating these unique customer journeys is easier said than done, especially for a retailer that touches so many varied consumer segments. “We’re

Customer Data 167

Customer Data Customer Omnichannel Electronics 167

Retail TouchPoints

NOVEMBER 1, 2022

Ralph Lauren has teamed up with Epic Games , creator of Fortnite, to launch a new line of digital-physical apparel and accessories that feature a reimagined version of the brand’s iconic polo player logo, in which a llama replaces the Polo Pony. 5, 2022, will debut two outfits and alternate styles as well as in-game cosmetics.

Games 246

Games Arts Accessories Apparel 246

Retail TouchPoints

MAY 17, 2022

“I remember many years ago debating inside the business whether ‘thrifting’ was a good word in the mind of the customer,” said ThredUP President Anthony Marino in an interview with Retail TouchPoints. “[In In this year’s report] three in four of the shoppers we spoke to self-identify as ‘thrifters’ — they actually use that word.

Apparel 282

Apparel Fashion Retail Consumer 282

eCommerceFuel

NOVEMBER 10, 2017

New post from eCommerceFuel : Customer lifetime value (LTV) is a term you can toss out at cocktail parties to sound smart. In the second half we shift gears and discuss the idea of building up a portfolio of eCommerce investments and how that might look. I’m your host and fellow e-commerce entrepreneur, Andrew Youderian.

Customer 36

Customer eCommerce Merchant Services Shipping Costs 36

eCommerceFuel

NOVEMBER 10, 2017

Customer lifetime value (LTV) is a term you can toss out at cocktail parties to sound smart. In the second half we shift gears and discuss the idea of building up a portfolio of eCommerce investments and how that might look. I’m your host and fellow e-commerce entrepreneur, Andrew Youderian.

Customer 20

Customer eCommerce Merchant Services Shipping Costs 20

OrderDynamics

NOVEMBER 2, 2017

Here we find: L2 Research: Finds 34% BOPIS among specialty retailers (2017). IDC estimates that by 2018, 30% of major retailers will adopt an omni-channel platforms (2017). Is it too late to get in the game? Take 10 retailers which are a combination of large brands, and small chains. Run Your Own Test.

Retail 50

Retail Channel Specialty Retailers Download 50