5 Things Brands Need to Know About the Gen Z Customer Experience (and Employee Experience)
Retail TouchPoints
JULY 11, 2022
If we were to sum up what brands need to know about Gen Z customer experiences preferences (and employee experience preferences) in a few words, it would go something like this: they’re different. It makes sense, then, that their standards for customer and employee experiences would be higher than ever too. Revolutionary even.
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