7 Targeted Retail Strategies for Revenue Growth and Margin Improvement
Retail TouchPoints
AUGUST 30, 2023
Tip 1: Offer deep customer support to help with conversion and enhance loyalty. Tip 2: Simplify the cart and checkout process. While most retailers offer live chat on their websites, only 48% offer live chat in the cart — a critical step in conversion. Tip 3: Optimize navigation and search.
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