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When Trains Start Running Late: Japan’s Digital Awakening

Forrester eCommerce

I love going to Japan where everything works flawlessly and where customer obsession, or “omotenashi”, is deeply engrained into the culture of every institution: this is where, for instance, train operators apologize when their trains leave the platform 25 seconds earlier than schedule.

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Key Considerations For Your Retail Store For 2024

RetailMinded

Understanding CPRA The Privacy Right Act is there to, well–protect the privacy of your customers. California has been a leader in making sure the customers are protected, anyway. You can have encryption, regular security audits, and train your employees on data protection practices.

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Six Tips And Techniques To Boost Retail Efficiency

RetailMinded

With the rise of e-commerce, brick-and-mortar retailers must provide optimized experiences to attract and retain customers. These include the following: Invest In Staff Training Investing in staff training is a crucial component of boosting retail efficiency.

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Tips for Staying Safe and Seeing Green on Black Friday

Retail TouchPoints

Now is the time to use your observation skills to understand what your customers value the most when they shop in your store. Answering these questions (and others) can go a long way in helping you understand your customer needs. Get ahead of your staffing needs; hire more people if needed and get everyone trained.

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How Quick Service Restaurants Can Find Growth Opportunities

Wiser

Mobile payments and rewards, the drive to provide healthier options, and consumers’ demand for fast service without compromising on quality have affected every type of restaurant. Restaurants like Chipotle, Panera, and Blaze Pizza brought quality ingredients, tech-enabled customer experiences, and hip marketing to the dining public.

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What is Google Pay and How Does It Work? (Nov 2020)

Ecommerce Platforms

This gives modern merchants more flexibility when it comes to offering customers the payment options they want most. In 2018, Google revamped it’s solutions for online and mobile payments, placing everything under the same Google Pay umbrella. With a mobile app, users can make purchase online, in-store, and in apps.

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The Ultimate Adyen Payemnt Service Provider Reviews for 2019

Ecommerce Platforms

Based in Amsterdam, Adyen is a merchant bank (aka “global payment company”) that lets companies accept point-of-sale (POS) payments, mobile payments, and eCommerce payments. In 2015 alone Adyen processed more than $50 billion worth of business between millions of customers and nearly 5,000 merchant sellers.