How Retailers Can Control Costs Even As Return Rates Climb
Retail TouchPoints
SEPTEMBER 3, 2020
Return rates at physical stores range from 8% to 10% , but rise to approximately 20% for e-Commerce, according to data from CBRE. Volumes of returns are not overwhelming,” said Andy Mantis, Head of Data Insights for 1010data. Fortunately for retailers, that surge did not materialize.
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