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Sailthru Named to the Inaugural Gartner Magic Quadrant for Multichannel Marketing Hubs

Sailthru

Download the Gartner Magic Quadrant for Multichannel Marketing Hubs to learn more about how multichannel marketing hubs can help your organization unify customer data across channels, enhance personalization and decisioning with AI, and integrate customer journey analytics.

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Why Mobile App Customer Experience Lags Behind Other Channels

Sailthru

Every marketer has done painstaking research to understand where mobile makes an appearance along the customer journey. They understand that customers always have their phones, and always expect a personalized, relevant interaction on mobile. Mobile is different. Mobile apps are integral to that experience.

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For Macy’s and Starbucks, Growth Means Personalizing on Mobile

Sailthru

We’ll also review a new report from National Retail Federation, which highlights the growth of multichannel retail. To reach those other 60 million customers, Starbucks recently expanded mobile ordering to non-members. By downloading the mobile order and pay app, a customer establishes a digital relationship.

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The Definitive Guide to Selling on Amazon

BigCommerce

Why mobile matters most – 70% of Amazon customers made purchases on Amazon’s mobile site – and how to optimize for it. Download the guide below to print it out, take it with you, and start selling more on Amazon. Download Now. It was our most downloaded piece of content at that time.

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Understanding Omnichannel Commerce and Its Importance in 2021

Kibo

This may include a brand’s website, social media accounts, mobile app, or physical stores. What Is the Difference Between Omnichannel and Multichannel? Just like omnichannel, a multichannel strategy incorporates the online and offline sales channels consumers use to interact with retailers. Download the findings.

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Richpanel Review: Multi-Channel Customer Support for Shopify and More

Ecommerce Platforms

Platforms like Richpanel include more than a chat box; with features for multichannel communications, customer portals, and workforce management, you’re able to improve upon several areas of your business with one app. Multichannel Support. There’s also an app for your reps to download for communicating with customers on the go.

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How to Get to (and Use) the Shopify Admin Dashboard

Ecommerce Platforms

Not only that, but the Shopify Admin is run online, so all you need is a browser and internet access (and potentially the mobile app, depending on your device). Campaigns are for configuring multichannel promotions through Shopify Email Marketing, Facebook advertising, social posts, and SMS marketing. Keep reading to get started!

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