Retail TouchPoints

FEBRUARY 15, 2024

However, as a study from Oxford found, the effects of technology on loneliness depend on the type of interaction with that technology. As an ecommerce product executive, I believe that my cohort of peers has a social imperative to develop products with human connection in mind. Otherwise, we’ll only turn people away.

Live Chat 225

Live Chat Social Media eCommerce Consumer 225

Ecommerce Platforms

JUNE 13, 2017

In this VirtoCommerce review you'll learn about the primary ecommerce platform features, along with areas like support and pricing. VirtoCommerce uses cutting-edge search technologies like ElasticSearch and Azure Search. B2B Ecommerce Features. Keep reading to see if VirtoCommerce is right for you.

eCommerce Platforms 159

eCommerce Platforms eCommerce Merchant Services Multi-channel 159

GetElastic

MAY 17, 2019

According to Statista, ecommerce sales are projected to grow to almost $3.5 Here are the ten best practices to build a perfect e-commerce homepage: 1. An average visitor of an ecommerce website probably wants to check out some of the products. Product images are critical to the success of your ecommerce business.

eCommerce 166

eCommerce Live Chat Shipping Definition 166

GetElastic

MAY 14, 2020

Despite the buzz around AI’s potential to make ecommerce as personal and natural as an in-store visit, fully-baked intelligent shopping assistance remains several years away. According to LivePerson’s analysis of over 20 years of live chat logs, 70% of ecommerce chat inquiries can easily be handled by automation.

Payment Services 138

Payment Services eCommerce X-cart Payments 138

Algopix

JULY 13, 2023

Welcome to our comprehensive guide on the best eCommerce CRM systems. In today’s competitive online marketplace, effectively managing customer relationships is crucial for the success of any eCommerce business. Why is CRM Important for eCommerce Businesses? What Is a Customer Relationship Management System?

Payment Services 78

Payment Services eCommerce Management Customer 78

365 Retail

MAY 7, 2021

Retail has been one of the most severely impacted sectors over the course of the last 12 months, and in that time we have seen adoption of new technologies and changes in existing ones at an unprecedented rate. The critical components of the e-commerce platform. A permanent shift or a temporary trend?

eCommerce 96

eCommerce Payment Services Merchant Services eCommerce Platforms 96

MagentoBrain

MARCH 31, 2023

The world of ecommerce is becoming increasingly competitive, and having a visually appealing and user-friendly website is more important than ever. With its powerful features and flexibility, Magento has become a popular platform for building ecommerce stores.

eCommerce 59

eCommerce Magento Customer SEO 59

Omnisend

MARCH 29, 2021

If ever any industry fully embraced ecommerce, it’s fashion. That number is largely influenced by the industry’s domineering growth, as indicated by ecommerce fashion industry statistics from Statista. So how can you stay competitive and differentiate your ecommerce fashion brand among a saturated online clothing industry?

Fashion 148

Fashion eCommerce Omnichannel Clothing 148

Groove

FEBRUARY 21, 2019

Modern eCommerce businesses need tools to help them grow. To help, we've outlined our favorite tried-and-true eCommerce marketing tools to help businesses achieve their goals. Whether you're looking for SEO tools or a marketing automation platform, we've got you covered. eCommerce Marketing Tools. SearchSpring.

eCommerce Marketing 284

eCommerce Marketing eCommerce Marketing PPC 284

Ecommerce Platforms

NOVEMBER 2, 2021

Live shopping, or live stream shopping, combines the worlds of live streaming, social media, celebrity, and ecommerce, and it provides an interesting look into what could be in store for some facets of ecommerce selling in the future. If you're asking yourself, “What is live shopping?”

eCommerce 196

eCommerce Merchant Services Payment Services Payments 196

Omnisend

MAY 15, 2023

Reading Time: 9 minutes It’s a common misconception among ecommerce business owners that Privy is the only email marketing platform worth considering. Ready to supercharge email marketing for your ecommerce business? Customer support : Privy offers 24/7 live chat and email support to all customers.

Live Chat 88

Live Chat eCommerce Shopify Small Business Retail 88

Ecommerce Platforms

NOVEMBER 3, 2022

When it comes to ecommerce order fulfillment , there are two leading platforms that stand out above the rest: ShipBob and ShipStation. ShipBob is a third-party logistics (3PL) provider that offers ecommerce order fulfillment services. ShipBob confidently handles inventory management for ecommerce businesses of all sizes.

Order Fulfillment 104

Order Fulfillment Fulfillment Merchant Services Shipping Costs 104

Ecommerce Platforms

APRIL 17, 2019

This means that while web traffic is great, it doesn’t mean much for an e-commerce business. It helps e-commerce businesses elicit that “now this is what I’ve been looking for all along” feeling to squeeze your visitors down the sales funnel and make a purchase. What really counts is converting this traffic into sales.

eCommerce 123

eCommerce eCommerce Platforms Live Chat Subscription 123

Ecommerce Platforms

NOVEMBER 16, 2020

The quest to discover the best ecommerce platform out there has been our ongoing goal here at ecommerce-platforms.com ever since the site was established. We invest real hours each week to test and examine each platform, all in an effort to find out how viable they are among the top ecommerce platforms in the market.

3dcart 272

3dcart Volusion eCommerce Platforms BigCommerce 272

GetElastic

OCTOBER 29, 2018

This article recaps the session from Chicago and highlights how this family-owned business used an ecommerce chatbot to lower costs, increase sales and improve customer satisfaction. However, up until about a year ago, this 112-year old family-owned distributor didn’t have an ecommerce platform.

eCommerce 158

eCommerce Live Chat eCommerce Platforms Fashion 158

Ecommerce Platforms

OCTOBER 12, 2022

When debating which ecommerce platform to consider, it’s important to learn the advantages and disadvantages of each option. It’s secure, affordable, and an all-in-one ecommerce store builder that’s suitable for beginners and advanced users alike. Reasons to Learn About Shopify Pros and Cons. Go to the top. Shopify Pros.

Payment Services 211

Payment Services Shopify Merchant Services Payments 211

retailnext

DECEMBER 24, 2019

E-Commerce. E-commerce is rapidly gaining ground, and as technology advances, online retail sales will only increase. However, when shopping online, customers don’t have a physical person to turn to and must communicate with a business through a phone calls, emails, social media, or live chats.

Live Chat 59

Live Chat eCommerce Retail Social Media 59

Inflow Insights

OCTOBER 14, 2021

If you want to develop powerful B2B eCommerce strategies to attract and convert your customers, you’ll need to invest in a few key areas. In this post, we’ll explain 11 online marketing strategies that B2B eCommerce stores should take advantage of, based on our decades of experience helping all kinds of businesses market themselves.

B2B 107

B2B eCommerce Marketing eCommerce Marketing 107

Ecommerce Platforms

DECEMBER 3, 2018

Lately, there has been a lot of buzz about conversational e-commerce. I find it quite intriguing actually- not the robotic stalkers, but rather the endless possibilities that come with conversational ecommerce. One notable model, for instance, leverages co-viewing technology to empower customer support. How, you ask?

Live Chat 128

Live Chat eCommerce Customer Shopping Carts 128

Ecommerce Platforms

MARCH 30, 2023

Today, the technology represents an easy-to-use omnichannel environment for marketing. You can even set up live chat. All of the technology in the HubSpot ecosystem works seamlessly together, and it can integrate with other tools. You can even implement sales tools depending on your needs. Further reading ?

Live Chat 104

Live Chat eCommerce Payment Services Omnichannel 104

Ecommerce Platforms

MARCH 9, 2021

One of the biggest brands in the world for helpdesk technology, Zendesk holds around 72% of the current market , as well as 15% of the live chat market too. Zendesk is s full helpdesk and live chat solution designed to help companies manage better customer service. Help Scout. LiveAngent.

Live Chat 104

Live Chat Social Media Management Marketing 104

Ecommerce Platforms

MAY 15, 2023

In today’s Shippo review, we’re taking a behind-the-scenes look at a popular shipping and fulfillment service for today’s growing ecommerce market. Created to give every merchant access to the tools and technologies they need to deliver amazing service, Shippo serves more than 100,000 customers worldwide.

Merchant Services 104

Merchant Services Shipping Costs Shipping Live Chat 104

Ecommerce Platforms

JULY 20, 2021

If you are on the lookout for the best accounting software for ecommerce stores, you should know that there’s no “one size fits all” solution. Ecommerce business owners need to evaluate the pros and cons very carefully when selecting any accounting software solution. The 7 Best Ecommerce Accounting Software. Quickbooks Online.

eCommerce 104

eCommerce Payments Payment Services Books 104

Ecommerce Platforms

JUNE 1, 2023

Shopify Payments vs Stripe: Which solution should you really be using for your ecommerce store? Both allow you to accept and process payments online, ensuring your ecommerce company can make a profit. The Stripe platform is dedicated to fast innovation, making hundreds of improvements to its technology every year.

Payment Services 104

Payment Services Payments Merchant Services Shopify 104

Ecommerce Platforms

SEPTEMBER 3, 2020

Initially, Squarespace was only a SaaS-based content management system (CMS) which offered a designer-friendly website builder, blogging platform and hosting service. Now Squarespace has spent some time in the ecommerce space to make it an experienced contender in terms of ecommerce platforms. Squarespace Cons ??.

Shipping Costs 197

Shipping Costs Payment Services Volusion Shopify 197

Smile.io

OCTOBER 14, 2020

E-commerce has revolutionized the way we shop forever. Data indicates that e-commerce accounts for over 14% of worldwide retail sales , and this figure is estimated to reach 22% by 2023. Customers Prioritize Experience Over Product or Service Customer experience is the new battlefield of e-commerce.

Customer Experience 53

Customer Experience eCommerce Customer Social Media 53

Ecommerce Platforms

NOVEMBER 10, 2021

You can even access things like “goals”, for helping you to reach your targets, live chat, and team email too. The technology is easy to use, and it comes with a decent level of customer support, even on the free plan. Live chat, email and phone in one package. Who is this best for ?. Reasonably easy to use.

Live Chat 118

Live Chat Multi-channel Omnichannel Channel 118

Ecommerce Platforms

MAY 5, 2023

WebinarJam advertises itself as the “premium” all-in-one platform for webinar creation. The question is, what makes this technology so valuable to modern brands? The service has been commended by some of the leading publications in the technology world, including NBC and INC. Here’s everything you need to know about WebinarJam.

Webinar 104

Webinar Live Chat Payment Services Presentation 104

Ecommerce Platforms

MARCH 18, 2022

Not only does it help you to keep track of your interactions with customers, but helpdesk technology can also make your teams more productive and efficient too. HubSpot’s state-of-the-art technology comes with a free CRM built-in, so you can track evolving relationships with customers, and personalize interactions with your clients.

Multi-channel 104

Multi-channel Live Chat Omnichannel Shopify 104

Ecommerce Platforms

AUGUST 4, 2022

Business and ecommerce plans for companies looking to accept payments and sell products start at around £15 per month, with unlimited bandwidth and 24/7 customer care. Shopify : Best for eCommerce. If you’re planning on designing a platform for selling products or services, it’s hard to go wrong with a market leader like Shopify.

Payment Services 194

Payment Services Payments BigCommerce Shopify 194

Ecommerce Platforms

MARCH 18, 2023

Today, we’re exploring the various features and capabilities included in the range of Ecwid pricing plans available to today’s ecommerce brands. The platform includes tools for not only building your online store, but also promoting products and generating new leads. With Ecwid, companies can start selling online almost instantly.

Shipping Costs 104

Shipping Costs Payment Services Payments Multi-channel 104

Inflow Insights

APRIL 3, 2020

Powerful B2B eCommerce marketing strategies get developed through a process of continual improvement in a number of different areas. Plus, many businesses serve both types of customers on their platforms. In this post, we’ll show you 11 online marketing strategies that B2B eCommerce stores should take advantage of.

B2B 78

B2B eCommerce Marketing eCommerce Marketing 78

Kissmetrics

SEPTEMBER 12, 2020

For instance, is your goal to set up shop as an eCommerce entrepreneur, dropshipping items from abroad? eCommerce platforms. Another type of website builder are eCommerce platforms. These platforms allow you to build and manage online stores through the ability to list goods, fulfill orders, and take payments.

Merchant Services 363

Merchant Services Payment Services Shopify Shipping Costs 363

Ecommerce Platforms

FEBRUARY 10, 2020

Ecommerce platforms are how business owners of all shapes and sizes carve out a place for themselves in the new digital landscape. With a tool like Shopify , Magneto , or Volusion , sellers can leave the days of restrictive sales on Amazon or eBay behind, in favor of an ecommerce site that they have complete control over.

Small Business Retail 193

Small Business Retail eCommerce Platforms Payment Services eCommerce 193

Ecommerce Platforms

NOVEMBER 9, 2020

While we simply can't deny the fact that Shopify is at least one of the top ecommerce platforms for creating and managing online stores today, there can exist some reasons for which you wish to explore its alternatives. Shopify is one of the best products out there for building an eCommerce store, but it has its limitations too.

Shopify 223

Shopify Payment Services Merchant Services 3dcart 223

Ecommerce Platforms

AUGUST 29, 2022

After all, returning customers are one of the most important assets an ecommerce company can have. Repeat customers are easier to sell to than new visitors on your ecommerce store, and they spend more too (up to 67% more ). The technology comes with a fantastic app market, brimming with tools to add to your store.

Shopify 210

Shopify Customer Merchant Services Shipping Costs 210

Ecommerce Platforms

JUNE 10, 2019

Consider ShipBob, a fulfillment company that helps you streamline e-commerce shipping, from inventory storage and distribution to fast delivery and returns. With the saturation of e-commerce retailers, shipping speed and cost are often major factors for customers when making a purchasing decision. Still not convinced?

Order Fulfillment 99

Order Fulfillment Fulfillment Shipping Costs Merchant Services 99