lateshipment
MAY 15, 2023
A little analysis of your customer behavior at this stage or simply asking for their feedback will give you an insight into how your shipping policy impacted their purchasing decision. But why are these shipping policies so crucial that 67% of shoppers check a store’s policy before making a purchase?
lateshipment
FEBRUARY 22, 2024
Frequent Shipping and Delivery Challenges and How You Can Overcome Them High Shipping Costs Skyrocketing shipping costs are the most frequent challenge for both e-commerce merchants and customers. A not-so-fun fact is that shipping is arguably one of the biggest cost-centers for any e-commerce business.
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Retail TouchPoints
FEBRUARY 21, 2024
While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers. This presents a dual shipping dilemma for businesses: how can they keep shipping costs on the business low, while also offering customer-friendly return policies? of total retail sales.
lateshipment
FEBRUARY 12, 2024
Not just post-purchase or even e-commerce, but most blogs that you sit down to read, either in your leisure time or on the go — tell you two things. experience in the post-purchase — shipping, delivery, and returns phases as well as decode the process they represent. You can either do this or do not do this.
Retail TouchPoints
MARCH 6, 2024
Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy. Image courtesy Ryder According to Ryder’s 2023 ecommerce consumer study of 1,077 U.S.
BigCommerce
DECEMBER 1, 2017
A solid ecommerce return policy can make or break a sale or turn a visitor into a customer for life. In a survey by comScore and UPS, 63% of American consumers check the return policy before making a purchase and 48% would shop more with retailers that offer hassle-free returns. Refund & Return Policy Template.
lateshipment
OCTOBER 30, 2023
However, e-commerce post-purchase issues are nothing out of the ordinary, especially during times like the Holiday Season. Regardless of who the shipping partner is, a leading carrier or a 3PL, some hard truths that you deal with are. 6 Post-purchase Plays to Dominate Customer Experience During the Holiday Season 1.
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