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Building Loyalty Without Breaking the Bottom Line: the Dual Shipping Dilemma for Ecommerce Merchants

Retail TouchPoints

While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers. This presents a dual shipping dilemma for businesses: how can they keep shipping costs on the business low, while also offering customer-friendly return policies? of total retail sales.

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10+ E-Commerce Memes On Post-Purchase Experiences

lateshipment

Not just post-purchase or even e-commerce, but most blogs that you sit down to read, either in your leisure time or on the go — tell you two things. experience in the post-purchase — shipping, delivery, and returns phases as well as decode the process they represent. You can either do this or do not do this.

eCommerce 130
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Harnessing the Potential of Returnless Refunds to Improve Profitability and Customer Experience

Retail TouchPoints

Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy. Image courtesy Ryder According to Ryder’s 2023 ecommerce consumer study of 1,077 U.S.

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E-commerce Returns Management Process: Best Practices

lateshipment

Returns are a part of every e-commerce business. 20% of all e-commerce orders are returned. What is E-commerce Returns Management? It involves the end-to-end of returns from the moment the customer initiates to fulfilling a replacement if they had requested an exchange.

eCommerce 130
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5 Tips for a Great eCommerce Returns Process

lateshipment

Stock superb products, offer top-notch customer service, and couple it up with exceptional order fulfillment. Besides that, you should have an e-commerce returns process that works for you rather than against you. Have a Clear Return Policy. Who pays for the return shipping costs?

eCommerce 279
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Amazon vs. Walmart: Where Should You Sell?

Algopix

In the world of e-commerce, two giants stand head and shoulders above the rest: Amazon and Walmart. The rise of e-commerce has forever changed the retail landscape. Two of the most prominent online marketplaces, Amazon and Walmart, have garnered immense popularity, shaping the e-commerce industry in their own unique ways.

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10 E-Commerce Best Practices for Selling on Marketplaces

ChannelAdvisor

It doesn’t really matter whether you’re new to the e-commerce game or you’ve been selling on marketplaces for years — the pace of change is enough to overwhelm even the most seasoned veteran. . 10 Best Practices to Improve E-Commerce Sales. Consumers are at the heart of all commerce — and they know it.