Retail TouchPoints

APRIL 27, 2023

However, one sustainable investment management firm’s data indicates that ecommerce can generate 17% less greenhouse gas emissions than brick and mortar retail shopping, and other studies report similar ecommerce advantages. The 2022 survey also found that a company’s environmental practices were a deciding factor for 78% of consumers.

Shipping Costs 274

Shipping Costs eCommerce Customer Shipping 274

ChannelAdvisor

AUGUST 17, 2022

As a consumer, you appreciate when your online orders arrive safely, on time and at a fair price. Amazon forever changed the game when it introduced free, two-day shipping for its Prime members. What Is the E-Commerce Order Fulfillment Process? Ship packages. Ship packages. The cost of shipping matters too.

Order Fulfillment 89

Order Fulfillment eCommerce Fulfillment Shipping Costs 89

Ecommerce Platforms

JUNE 17, 2019

Global ecommerce sales are currently topping $3.5 If you’re just starting out your ecommerce business, the first thing to learn is that global sales require global presence. Why should you care about ecommerce shipping ? Determining an Ecommerce Shipping Strategy: Understanding Shipping Variables and Setting Goals.

Shipping Costs 187

Shipping Costs Shipping eCommerce Payment Services 187

Retail TouchPoints

JUNE 27, 2023

Amazon Business Prime Duo — the lowest tier of Amazon Business account, designed specifically as an add-on to normal Prime membership for customers that also run their own company — previously cost $69 a year but will now be free. The price of other Amazon Business account tiers will remain the same. “

Shipping Costs 255

Shipping Costs Operations Small Business Retail Customer Loyalty 255

Retail TouchPoints

MARCH 24, 2022

Ask any retailer or consumer and they’ll agree on this point: ecommerce returns are a problem — albeit for diametrically opposed reasons. Meanwhile, more than three in four (78%) consumers say they’ve had an inconvenient online returns experience recently, per Pitney Bowes latest BOXpoll survey. consumers love the USPS.

eCommerce 312

eCommerce Shipping Costs Gifts Merchant Services 312

ChannelAdvisor

APRIL 7, 2022

Consumers relied more on e-commerce, accelerating a steady, long-term trend. However, many new online behaviors ‘stuck’ and e-commerce remained strong. Our survey results hinted at this, with 52% of respondents expecting to continue shopping more online. Establish ‘agile e-commerce’ operations.

eCommerce 98

eCommerce Social Media Shipping Costs Channel 98

ChannelAdvisor

APRIL 7, 2022

Consumers relied more on e-commerce, accelerating a steady, long-term trend. However, many new online behaviors ‘stuck’ and e-commerce remained strong. Our survey results hinted at this, with 52% of respondents expecting to continue shopping more online. Establish ‘agile e-commerce’ operations.

eCommerce 96

eCommerce Social Media Shipping Costs Channel 96

365 Retail

MARCH 19, 2024

Hokodo has released a report that explores the habits and e-commerce expectations of business buyers. The majority of respondents to Hokodo’s survey (73%) said that payment challenges at checkout are causing them issues. Respondents identified three top areas for improvement in B2B e-commerce checkouts.

eCommerce 52

eCommerce Payments B2B Merchant Services 52

Retail TouchPoints

NOVEMBER 4, 2021

And just like last year, it looks like consumers will respond by turning to ecommerce. Holiday shopping insights from the Adobe Digital Economy Index predict that ecommerce will become even more ubiquitous, with U.S. Prices have been scaling throughout the entire year, and for the most part, consumers seem to be absorbing those costs.

Shipping Costs 264

Shipping Costs Consumer Supplies Merchant Services 264

365 Retail

FEBRUARY 10, 2023

Consumer electronics brands are looking to increase their direct-to-consumer selling in 2023, despite the cost of living crisis and reductions in consumer spending. This finding comes from ChannelAdvisor, a CommerceHub company, which conducted a survey of C-suite employees at large consumer electronics brands (with over 500 employees).

Channel 122

Channel Consumer Electronics Consumer Electronics 122

Retail TouchPoints

DECEMBER 18, 2020

Supply chain operations significantly impact customer satisfaction, especially for ecommerce orders. A few factors in particular influence customer satisfaction for better or worse, including: Price Delivery speed Service quality. Taken together, all of these competencies provide consumers with cost savings and better service.

Supplies 246

Supplies Shipping Costs Operations Customer 246

ChannelAdvisor

AUGUST 17, 2022

As a consumer, you appreciate when your online orders arrive safely, on time and at a fair price. Amazon forever changed the game when it introduced free, two-day shipping for its Prime members. What Is the E-Commerce Order Fulfillment Process? Ship packages. Ship packages. The cost of shipping matters too.

Order Fulfillment 59

Order Fulfillment eCommerce Fulfillment Shipping Costs 59

Ecommerce Platforms

JANUARY 24, 2023

Needless to say, glowing reviews help ecommerce businesses attract customers. Yotpo integrates with various ecommerce platforms to seamlessly slot into your existing tech stack and does have a robust integration network with other ecommerce marketing tools. every four weeks) and receive a discounted price.

Shipping Costs 197

Shipping Costs Merchant Services Subscription Shopify 197

ChannelAdvisor

NOVEMBER 8, 2023

What can you do to make your e-commerce program thrive in the coming year? Brands and retailers spend their whole careers chasing down answers to these questions — but we’ve revealed them in our 2023 global online survey results. E-Commerce Insights That Will Shape the Coming Year There’s a lot more where these stats come from.

Consumer 52

Consumer eCommerce Consumer Electronics Multichannel 52

Omnisend

DECEMBER 14, 2023

Reading Time: 8 minutes There’s a common myth that ecommerce apps are only useful for large and established online stores. That they’re unnecessary for small ecommerce businesses. This article explores some of the best ecommerce apps, including their key features, pros, cons, and pricing. The reality? Let’s get started!

Payment Services 78

Payment Services Shipping Costs eCommerce Shopify 78

Retail TouchPoints

JANUARY 5, 2023

Although there are signs that inflation is easing, higher prices and an uncertain economy continue to impact consumer behavior. Although many customers are “brand loyal,” given the economic environment, stressed consumers nowadays will most often make retailer and product choices with price as the main factor. Today’s Consumer Mindset.

Shipping Costs 289

Shipping Costs Merchant Services Channel Consumer 289

lateshipment

FEBRUARY 3, 2023

Why Prioritizing Acquisition over Retention May Not Be the Best Move to Make When It Comes to Building a Customer Base ‘X’ is an e-commerce company that deals with fast fashion and focuses only on acquiring new customers through heavy discounting and advertising. Still not convinced? Here are some metrics that speak for themselves.

eCommerce 130

eCommerce Shipping Costs Customer Shipping 130

Retail TouchPoints

MAY 27, 2021

Ecommerce retailers are looking for ways to minimize the bottom line impact of returns — some even forgoing recovering the product to save on shipping costs. Meanwhile, an astonishing 78% of consumers surveyed in BOXpoll from Pitney Bowes said their most recent online returns were inconvenient.

Shipping Costs 164

Shipping Costs Shipping Labels Payment Services Shipping 164

Retail TouchPoints

FEBRUARY 9, 2023

As the ecommerce landscape becomes more competitive, top retailers like Amazon stay ahead of the curve by delivering a compelling product experience to their customers. Here are five essential AI-powered features for modern ecommerce that all retailers will find useful. Personalized search and recommendations. Fraud detection.

eCommerce 252

eCommerce Shipping Costs Merchant Services Presentation 252

Ecommerce Platforms

JUNE 13, 2019

Whether you’re dropshipping or fulfilling orders by yourself, there's one thing you can know for sure — online shoppers hate paying for shipping. They hate it so much, in fact, that 86% of them would rather abandon their shopping carts than have to pay five bucks for shipping fees. How to Offer Free Shipping: The Power of “Free”.

Shipping Costs 168

Shipping Costs Shipping X-cart eCommerce 168

Retail TouchPoints

DECEMBER 23, 2022

Forrester predicts retailers, which are already facing operational and supply chain challenges, will react to the uncertainty in 2023 by shifting to managing rising costs by rolling back offers such as free returns or delivery, and investing in optimization technologies such as order management systems. Retail is already changing.

eCommerce 227

eCommerce Shipping Costs Retail Recommendation 227

ChannelAdvisor

OCTOBER 7, 2022

Our annual consumer survey has become a tradition since we first started it shortly after the beginning of the pandemic. E-commerce trends changed greatly that year, and since then, we’ve seen consumer habits start to stabilize — but not necessarily revert to the shopping preferences previously held. . Not necessarily.

eCommerce 52

eCommerce Consumer Webinar Shipping Costs 52

ChannelAdvisor

OCTOBER 7, 2022

Our annual consumer survey has become a tradition since we first started it shortly after the beginning of the pandemic. E-commerce trends changed greatly that year, and since then, we’ve seen consumer habits start to stabilize — but not necessarily revert to the shopping preferences previously held. . Not necessarily.

eCommerce 52

eCommerce Consumer Webinar Shipping Costs 52

Retail TouchPoints

OCTOBER 5, 2020

The Walmart+ loyalty program has clearly made a major splash: 11% of Americans subscribed within two weeks of its launch, according to a survey by Piplsay. The killer feature of Walmart+ may be free shipping on orders over $35 , which 35% of respondents cited as the program’s most exciting part. liked the fuel discounts.

Shipping Costs 205

Shipping Costs Subscription Shipping Customer Loyalty 205

lateshipment

OCTOBER 2, 2023

Tis’ the season where e-commerce brands face a lot of competition and unprecedented challenges. Normally, e-commerce brands would experience a surge in orders during the holiday season. One, with the rise of social commerce, people tend to find stores through social platforms.

eCommerce 130

eCommerce X-cart Shipping Costs Shipping 130

Kissmetrics

MARCH 30, 2018

E-commerce is growing at a meteoric pace, and there is no doubt about it. According to a recent study by Statista , retail e-commerce sales worldwide reached $2.4 In fact, B2B e-commerce worldwide sales in 2017 peaked at $7.7 of those consumers say they do so to avoid delivery costs. trillion in 2021.

eCommerce 210

eCommerce eCommerce Marketing Marketing Shipping Costs 210

Retail TouchPoints

JUNE 23, 2022

This is also the ideal time to review the online customer journey, because consumer expectations for ecommerce convenience and personalization are higher than ever, based on the findings of ClearSale’s 2021 State of Consumer Attitudes on Ecommerce, Fraud & CX survey. Personalize Your Back-to-School Marketing.

Payment Services 279

Payment Services eCommerce Payments Retail 279

ESW

FEBRUARY 29, 2024

In an environment that makes everything – including international ecommerce expansion – seem like only a matter of pressing a button, brands need to know the reality. While it’s true that deploying existing resources is a cost-saver, in international ecommerce, that savings is only temporary.

Payment Services 88

Payment Services eCommerce Shipping Costs Payments 88

ESW

FEBRUARY 1, 2024

When it comes to online shopping, the German ecommerce market remains strong. To identify and evaluate consumer preferences, ESW conducts an annual, large-scale survey of global ecommerce consumers. According to the survey, 49% of those who plan to spend more say that they will be motivated by price.

eCommerce Marketing 78

eCommerce Marketing eCommerce Marketing Payments 78

Retail TouchPoints

SEPTEMBER 8, 2023

At the same time, many retailers are reporting higher and higher shipping costs, which are affecting profits on their balance sheets. According to a recent survey , 38% of retailers are worried about meeting consumers’ fast delivery expectations. The real complexity comes when we are looking at thousands of SKUs.

Shipping Costs 218

Shipping Costs Omnichannel Merchant Services Fulfillment 218

BigCommerce

AUGUST 17, 2018

You’ve probably noticed that there are dozens of SaaS products on the market claiming to ease your transition into ecommerce. We’ll look at how three ecommerce professionals were able to transition from brick-and-mortar to online shopping. Most of the product itself was priced moderately. Let’s get started.

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

Omnisend

OCTOBER 4, 2023

Reading Time: 7 minutes Many ecommerce merchants think order cancellation emails are a necessary evil. This guide shows you how to write effective order cancellation emails that boost your ecommerce success. You can then remedy issues like checkout problems, shipping costs, or product details. Get feedback.

Merchant Services 147

Merchant Services Payment Services Shipping Costs eCommerce 147

lateshipment

NOVEMBER 26, 2023

This term is coined as “ The one-time shopper dilemma ”, where e-commerce businesses are unable to convert one-time shoppers into repeat customers due to unfavorable customer experiences. But in your case, not so much, given the increasing competition among e-commerce brands in today’s space.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Ecommerce Platforms

SEPTEMBER 16, 2019

It all starts with a pre-meditated ecommerce business plan. Goes without saying that any ecommerce business ought to have an online store that matches its precise niche. As long as you have a product to sell, drafting a roadmap to your ecommerce store's success isn't that much of a hassle. But here's the deal. Absolutely Yes!

eCommerce 172

eCommerce Merchant Services Payment Services Shipping Costs 172

lateshipment

NOVEMBER 27, 2021

According to Deloitte’s survey, e-commerce sales will grow by 11-15% , year-over-year, during the 2021-2022 Holiday season. This means with growing e-commerce deliveries, businesses can also expect returns to be at an all-time high this Holiday season. Existing Gaps That Can Negatively Impact Your Holiday Returns.

eCommerce 130

eCommerce Shipping Costs Merchant Services Shipping 130

Retail TouchPoints

JANUARY 5, 2021

The cost of fraud to retailers is up 6.6% And merchants may have been extra concerned about fraud during the holiday shopping season, because the crush of holiday orders and unusual shopper behavior (binge-buying, shipping to multiple addresses) can make it hard to detect fraudsters online and at curbside for BOPIS pickups.

Merchant Services 262

Merchant Services Shipping Costs eCommerce Gifts 262

Retail TouchPoints

JANUARY 3, 2024

According to the Retail TouchPoints 2023 Omnichannel and Fulfillment Benchmark survey, 54% of retailers cited minimizing fraudulent returns as a major challenge, second only to shipping and handling costs.

Shipping Costs 147

Shipping Costs Merchant Services Fulfillment Omnichannel 147