Fri.Apr 12, 2024

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The PR Perils of Inaccurate Sales Tax

Retail TouchPoints

It’s rare that sales tax issues make the news, and when they do, it’s generally not great for the seller. Earlier this year, things held to form when media in Massachusetts reported a sales tax calculation error on the Walgreens ecommerce website. The facts as reported support the notion of an honest mistake by the seller, but the story shows the importance of pinpoint tax accuracy, especially in the retail sector.

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Disconnected Messaging Breeds Mistrust

Forrester eCommerce

This blog post is a brief overview of the 2024 B2B Summit North America session, "Building a Connected Messaging Team That Drives Alignment," where VP, Principal Analysts Barry Vasudevan and Ian Bruce will discuss current state of B2B messaging, companies that get it right, and how to build your connected messaging team.

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531: A Proven Method To Grow Your Social Media Following In 30 Days

My Wife Quit Her Job

For the month of April, we’ve been running a challenge in our Profitable Audience Class that has dramatically increased the social media following for the students in the course. If you’re interested in growing your YouTube, TikTok or Instagram channels fast, then listen to this episode! What You’ll Learn Strategies to grow your social media following The results of our video challenge The secret to growing any social media account Sponsors SellersSummit.com – The Sellers

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Home Depot ‘Retool Your School’ Program Awards Nearly $3 Million to 42 HBCUs

Retail TouchPoints

For the 15th year, The Home Depot has awarded grants for campus improvements to Historically Black Colleges and Universities (HBCUs) as part of its Retool Your School program. This year’s nearly $3 million donation will be divided among 42 HBCUs, with Albany State University, South Carolina State University and Paine College each receiving $150,000 as the top vote-getters in their respective categories (based on the size of their student populations).

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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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Billy Reid acquires Knot Standard’s DTC business

RetailDive

As part of the deal, the fashion retailer will take over the DTC brand’s stores and start using its AI-based made-to-measure software in all its locations.

Fashion 113
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Brooks Running Partners with Outside Interactive to Deliver Highly Localized Content

Retail TouchPoints

Brooks Running has joined forces with Outside Interactive , a creator of outdoor content, services and experiences, to bring local, personalized content to runners and outdoor enthusiasts across the country. The customized Your Local Running Drop newsletters will provide information on local trails and events, educational content and more. The newsletter will draw on Outside’s extensive content network, including video, digital learning resources, long-form stories and podcasts, as well as its d

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Levi Strauss & Co. Hires New Chief Commercial Officer to Drive DTC Transformation

Retail TouchPoints

Levi Strauss & Co. (LS&Co.) has appointed Gianluca Flore as its new EVP and Chief Commercial Officer, effective July 29, 2024. Flore will report directly to President and CEO Michelle Gass and will support all Levi’s commercial operations and global channels, including stores, ecommerce and wholesale. “I am delighted to welcome Gianluca to LS&Co. at this transformational moment for the company, as we pivot to become a DTC-led, denim lifestyle leader,” said Gass in a statement.

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Conn’s swings to a profit in Q4 as annual losses grow

RetailDive

Three months after acquiring a rival home goods retailer, Conn’s is focusing on consumer financing as a revenue driver.

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Amid Downturn, Ecommerce Investor Perseveres

Practical eCommerce

Roman Kahn's ecommerce holding company seeks aquisitions, albeit cautiously. The post Amid Downturn, Ecommerce Investor Perseveres appeared first on Practical Ecommerce.

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The Weekly Closeout: PetSmart hosts tattoo redo contest, Williams Sonoma announces book tour with Ina Garten

RetailDive

The pet retailer is offering to pay to replace regretted tattoos and the home retailer will host a four-city tour to celebrate the food celebrity’s new book.

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How Harry Rosen Turns Targeted Personalization Data into Retail Loyalty

Speaker: Shaunna Bruton and Kailey Holmes

Unlock the potential of customer data to create personalized retail experiences that resonate with your audience. This webinar will explore the critical role of customer data in modern retail, providing you with strategies to collect, analyze, and apply data to enhance personalization. Learn from leading retailers, like Harry Rosen, and experts on how to turn data into actionable insights that drive customer satisfaction and loyalty.

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Car Insurance Costs Are Rapidly Rising and Causing Higher Inflation

RetailWire

Surging car insurance rates contributed to the acceleration of inflation rates in March, adding to the financial burden on vehicle owners in the U.S.

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BNPL users report problems with overspending, missed payments: survey

RetailDive

Consumers are using buy now, pay later services to spread out their cash flow, according to a new Bankrate report.

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Roku Hit by Cyberattack: Over Half a Million Accounts Breached

RetailWire

Roku disclosed that approximately 576,000 user accounts were compromised in a recent cyberattack, marking the second security breach this year.

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Levi’s taps Burberry veteran to lead DTC push

RetailDive

Gianluca Flore, who has also had leadership roles at Kering and Bottega Veneta, will oversee all of the denim brand’s selling channels globally.

Channel 101
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Optimizing Frontend Delivery in Composable Commerce: The Buy vs Build Decision

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Intel Reveals Layoffs in Sales and Marketing

RetailWire

Intel underwent another wave of layoffs recently, focusing on trimming down its sales and marketing department.

Marketing 111
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New Smile Integration: Klaviyo

Smile.io

If you’re confused because you were sure that Smile.io and Klaviyo launched an integration over 7 years ago, you’re right!  But things in ecommerce are drastically different than they were when that was first launched. It was time to elevate the integration between Smile.io and Klaviyo to create an even better loyalty and marketing automation experience.

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In-N-Out Heiress Battles Rising Costs Amid Minimum Wage Hike

RetailWire

In California, the recent hike in the minimum wage for fast-food workers, which came into effect on April 1, is already sending shockwaves through the restaurant industry. Notably, Lynsi Snyder, the owner of In-N-Out Burger, revealed her tough stance on cost control amidst the new legislation.

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Booker retail sales grew by 11%

TalkingRetail

Excluding tobacco, retail sales at wholesaler Booker grew by 11% in the year to 24 February, according to the annual results from parent company Tesco released earlier this week. Retail sales rose to more than £3.2b but tobacco sales dropped by 4.3% to £1.86bn.

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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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Fast-Food Restaurants May Replace Workers With Kiosks Due to Minimum Wage Rise

RetailWire

As a result of this $4 minimum wage hike in California, some fast-food restaurants may start replacing staff with self-service kiosks.

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STG UK launches new XQS nicotine pouch

TalkingRetail

Scandinavian Tobacco Group UK (STG UK) has announced its entry into the next-gen nicotine category with the launch of XQS pouches. The new range has been created in Sweden and will be available to retailers from May onwards, priced at £5.50.

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7-Eleven Reinvigorates Its Bring Your Own Cup Day for Slurpees

RetailWire

On April 13, 7-Eleven will host its annual Bring Your Own Cup Day, a unique event allowing customers to fill their chosen containers with Slurpees for a flat fee of $1.99.

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Lucozade’s major new masterbrand platform unveiled

TalkingRetail

New adverts for Lucozade unites all three sub-brands in one campaign. Marking the biggest relaunch in Lucozade’s history, the brand has unveiled a new masterbrand platform set to supercharge sales of its drinks across the UK market.

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Composable Commerce Reference Architecture 2024 Edition

Achieve more with your commerce with the help of Orium’s Composable Commerce Reference Architecture 2024 Edition. Presented in partnership with commercetools, Contentstack, and Google Cloud, this edition is packed with new insights and practical examples to help you navigate changes in digital commerce and construct an adaptable tech stack optimized for efficiency and scalability.

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Stamp Prices Are Continuing To Rise

RetailWire

Stamp prices in the United States are gearing up for another hike. Set to take effect on July 14, the price of a Forever postage stamp is poised to jump to 73 cents from the current 68 cents. This increase marks the sixth hike since January 2021.

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BigCommerce Multi Storefront: Pros, Cons, Features and Review [2024]

Groove

One database. Multiple storefronts. BigCommerce MultiStorefront makes the creation of separate stores for certain demographics easy. You can create one database with all of your products and link them to specific storefronts to make it easier to target certain demographics. You may want to sell certain products on Amazon and others on Ebay or another platform.

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Varun Beverages Taps Solar Power from Two Renewable Energy Firms

RetailWire

Varun Beverages, a beverage company, is gearing up to go green with solar energy. The company has revealed plans to harness solar power for its facility in Supa Parner, Sakri, District Dhule, Maharashtra.

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Four Paramount Board Members Step Down Amidst Skydance Merger Discussions

RetailWire

Paramount Global has confirmed four executives will step down.

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How To Craft Your Perfect Retail Tech Stack

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

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Airline Coalition Asks Biden Administration to Block China Flights

RetailWire

The aviation industry wants to pause additional passenger flights between the U.S. and China.

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