Tue.Aug 16, 2022

IKEA U.S. Installs EV Chargers at 25+ Stores, Plans Wider Rollout by 2023

Retail TouchPoints

IKEA U.S. is deploying fast electric vehicle (EV) chargers at more than 25 retail locations across the country via a partnership with Electrify America and Electrify Commercial.

Reebok owner Authentic Brands Group strikes deal to acquire Ted Baker

Retail Dive

ABG wants to separate Ted Baker into an IP holding company and one or more operating companies that would manage the brand’s retail, e-commerce and wholesale operations

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How Kids Foot Locker Plays Well with Gen Alpha

Retail TouchPoints

Social platforms and the metaverse have given Gen Alpha a new way to share their voice, their creativity and their identities with the world. Kids Foot Locker sees this as an incredible opportunity to amplify and engage with its target audience.

Personalized Emails: Valuable or Annoying? | Salsify

Salsify

After navigating through swarms of travelers at a crowded, unfamiliar airport, your eyes finally catch it: a driver holding a sign ascribed with your name.

Management Techniques for Offshore Employees

This whitepaper looks at the changes and challenges that stem from remote hiring and current HR trends that address them. Download this comprehensive guide to learn more!

Walmart sales rise, profits fall on inflation in Q2

Retail Dive

The retailer has gained market share and revenue. But sales and consumer shifts are eating into profits at the same time

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Walmart picks Paramount as streaming partner for membership plan

Retail Dive

Starting in September, Walmart+ customers can access the ad-supported Paramount+ Essential tier at no extra cost

ABG Adds Ted Baker to its Brand Roster

Retail TouchPoints

Brand management firm Authentic Brands Group (ABG) has added another major retailer to its portfolio with the acquisition of beleaguered British fashion chain Ted Baker.

Survey: Nearly three-fourths of footwear spend occurs online

Retail Dive

More than two-thirds of online footwear customers seek user-generated photos and videos when they shop, according to PowerReviews research

Ecommerce Personalization in the Age of Consumer Data Privacy

Retail TouchPoints

Optimized personalization is a necessary tenet of any ecommerce brand that aims to stand out. The importance of winning loyal customers depends on one-to-one customer personalization and engagement based on customers’ behavior and intent.

Why Offshoring is Better than Outsourcing

Offshoring and outsourcing are not interchangeable, as they differ in purpose depending on what drives the need behind the hiring decision. In this whitepaper, we clarify what offshoring and outsourcing are, along with the unique use cases they address.

ThredUp lays off 15% of its corporate workforce as Q2 losses widen

Retail Dive

The tough spending environment has come for resale, although higher-income customers looking for upscale goods spent more on average

Walmart Adds Streaming to Walmart+ Membership With Paramount+ Partnership

Retail TouchPoints

Walmart is further enhancing the value of a Walmart+ membership with the addition of a Paramount+ Essential subscription at no extra cost. The plan will give Walmart+ members access to Paramount’s streaming service, which includes shows, movies and live sports.

Amazon audit reveals wage, benefit issues at 40% of potential suppliers

Retail Dive

The e-commerce giant said it has dedicated teams working with vendors on long-term corrective action plans

How to Win at E-commerce Demand Forecasting in 2023

Retalon

The mounting pressure of volatile supply chains, finicky consumer demand, and a bevy of new competitors make e-commerce demand forecasting more important for etailers than ever before. Etailers need to know, with accuracy, what their customers want to buy, at what time, and for how much.

7 Secrets of Effective Management for Remote Employees and Teams

In this white paper, we will review in more detail the challenges that virtual team managers face as remote work accelerates, and how companies are successfully overcoming these challenges with creative problem-solving.

The Future of BOPIS and Curbside Pickup

Kibo

BOPIS and curbside pickup have come from virtually nowhere to become a mainstay of modern retail fulfillment. And what might have been seen as a temporary reaction on the part of consumers to pandemic-era conditions has become a routine part of today’s shopping experience.

Forrester To Launch The Frontline Service Worker Automation Series

Forrester Digital Transformation

We published our report “Automation Can Solve The Service Worker Shortage,” in May 2022. This research defined eleven categories of automation that will most effect front-line service workers. We then ranked the categories based on likely adoption and how ready the required technology is.

5 Ideas Of Custom Paperboard Products For Any Business

Retail Minded

As the e-commerce market becomes more crowded, creative packaging is becoming an increasingly important way for small businesses to differentiate themselves. A manufacturer who uses labeled or unique shipping components promotes a positive customer experience and builds brand loyalty.

This Back-To-School Season, Learn To Evolve Your Loyalty Strategy

Forrester Digital Transformation

Despite the heat wave across the United States, summer is quickly coming to a close. In just a few weeks, kids around the globe will be back in the classroom for a new year of learning. Loyalty marketers, you might consider joining them!

A Quick Guide to Shopping for Fulfillment

5 Factors to Consider When Comparing 3PLs

As 25 Melhores Ideias para Blogs Que Vão Te Gerar Tráfego Certo em 2022

Neil Patel

Uma pesquisa de 2021 constatou que blogueiros que publicam de 2 a 6 posts por semana têm mais chances de alcançar seus objetivos. Embora você provavelmente já saiba que postar com mais frequência te dê uma maior chance de sucesso, pode ser difícil pensar em tantos assuntos para postagens.

Blog 61

Amazon air hub workers walk off the job

Retail Wire

Workers at Amazon.com’s air hub in San Bernardino, CA. walked off the job in protest over working conditions and pay.

Why Use a CDP For Marketing Automation?

Digital Doughnut

For marketers, it is not possible to build a business without building strong relationships with customers. Thus, the success of any business depends on how effectively a business exceeds customers' expectations.

Walmart gains market share as sales and profits increase

Retail Wire

Walmart reported improvements in sales and profits in the second quarter leading to market share gains in grocery and other categories. same-store sales increased 6.5 percent during the quarter as Walmart posted earnings of $1.77 per share, ahead of the $1.62 expected by analysts. in-article

A Master's Guide to B2B: How Listening to Your Customers Can Grow Your Business

Speaker: Adam Dorfman, Head of Product Growth at Reputation & Michele Bettinazzi, Customer Experience Manager at PeakMade Real Estate

Improved marketing conversion, happy customers, and faster growth - that’s only three things that can be accomplished by just listening to your customers. Customer feedback is an extremely invaluable tool to keeping retention high, attracting new business, and improving the general operations of your business. The question is - how do you capture all this? Join Adam Dorfman, Head of Product Growth at Reputation & Michele Bettinazzi, Customer Experience Manager at PeakMade Real Estate, for this essential discussion on the ins and outs of brokering the optimal customer interaction.

Personalization Assessment

Dynamic Yield

?? You’ve unlocked a special offer, just for you: Get an Expert Personalization Assessment Discover what your digital customer experience needs to move ahead of its competition 👇 Get deep revenue optimization insights from our personalization experts.

More than two million baby swings recalled over strangulation risk

Retail Wire

More than two million MamaRoo infant swings and 220,000 RockaRoo rockers have been recalled over reports that babies have gotten entangled in the straps of the devices. Gary Waters, CEO of 4moms, the company that makes the products, said it is committed “to the highest quality and safety standards.”. in-article

UpSellit Named 2022 Fastest Growing Private Company by Inc. 5000

UpSellIt

UpSellit has been recognized as a 2022 Inc. Fastest Growing Private Company! This is our fifth time earning recognition on the Inc. 5000 list. Each year, Inc. features private companies with proven track records.

Dollar General faces $1.3 million in fines for workplace safety violations

Retail Wire

Inspectors from the Occupational Safety and Health Administration found blocked exit routes and other violations that pose a potential threat to the safety of workers at three Dollar General stores in Georgia. The U.S. Department of Labor has proposed fines of almost $1.3 million for the violations.

Negative Reviews & Online Feedback Happens - But Where Do You Go From Here?

Speaker: Adam Dorfman, Head of Product Growth at Reputation and Jeremy Shubitz, Director of Marketing at Bosley

Responding to online negative feedback can be challenging. What should you say? What should you not say? Should you even respond? In today's, your customers will be not only your biggest advocates but also your biggest critics. However, negative feedback can offer actionable insights to build a stronger product and customer experience.

US Banking CX In 2022: Who Does It Well And Why It Matters

Forrester Digital Transformation

For a large multichannel bank, a 1-point improvement in its CX Index™ score can lead to an incremental $123 million in revenue. For a direct bank, it can lead to an incremental $92 million in revenue. Discover the results of the 2022 CX Index™ for US banks.

Oil prices fall as Chinese economy slows down

Retail Wire

World oil prices fell 4.6 percent after China’s central bank issued a rate cut in an attempt to heat up the nation’s domestic economy. Lower oil and gas prices may benefit the U.S. in the short-term, but a slowing of the Chinese economy raises concerns about a global recession. in-article

Value For Customers: A 60-Second Look At The Top 11 Driver Categories

Forrester Digital Transformation

60 seconds video - what are they key drivers of value for customers? Age of the Customer