Tue.Dec 19, 2023

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Top Trends in Ecommerce To Watch in 2024 | Salsify

Salsify

2023 brought explosive ecommerce expansion and sales of nuclear proportions — a total predicted valuation of $6.3 trillion, accounting for more than 21% of retail sales, per Shopify. But was your performance (K)enough to rattle the metaphorical theater of your competitor next door?

eCommerce 158
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Software AG webMethods: The Farewell Sale

Forrester eCommerce

Yesterday, I was surprised to learn that IBM is acquiring webMethods from Software AG (and also StreamSets, but I’ll focus on webMethods here). It surprised me for two reasons. First, private equity firm Silver Lake completed its acquisition of Software AG (previously a publicly traded company) on September 28.

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Beautyque NYC Debuts New Interactive VR Shopping App

Retail TouchPoints

Beauty retailer Beautyque NYC — which debuted in 2020 as the first 3D virtual beauty store — is testing out a new technological innovation in the beauty space: a virtual reality app that will allow users to immerse themselves in a virtual beauty store where they can interact with and shop for products. The brand got its virtual start out of necessity — Co-founders Sonia Khemiri and Sylvie Giret were finalizing the lease for their first SoHo store in March 2020 when the pandemic hit, Khemiri told

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European Tech Spend Bounces Back In 2024

Forrester eCommerce

2024 promises a better tech spend outlook for Europe — Forrester forecasts that European tech spend will bounce back to grow 5.1% in 2024, almost double its rate in 2023.

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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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How AI is Being Utilized in the Last-Mile Logistics Space

Retail TouchPoints

Last-mile logistics is a complex and complicated facet of the business world that requires orchestrating many moving parts, meeting tight deadlines and addressing the needs of multiple stakeholders. In addition, several external factors — from weather to traffic to a lack of available parking — can disrupt the process. To enhance efficiency and increase productivity, many last-mile logistics companies have been quick to take advantage of the benefits of artificial intelligence.

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Twelve Days of Loc[alization] Mess

Forrester eCommerce

A client recently asked me to list the root causes of localization quality problems. The length of the list surprised them! Localization – making your content, apps, products, and other experiences appropriate for a locale – is critical to global market penetration.

Other 264

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All Architects Must Deliver Business Outcomes

Forrester eCommerce

Do architects need to practice business architecture in order to deliver true business value? I sometimes speak with architecture teams who say apologetically, “We haven’t gotten to business architecture yet – we’re still very technical.

Customer 251
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VF Corp. Data Breach Hinders Order Fulfillment During Critical Holiday Period

Retail TouchPoints

VF Corp. detected a data breach on Dec. 13 that has affected its ability to fulfill orders on time — a major challenge at any time, but one that’s particularly fraught so close to the Christmas holidays. The company, owner of such brands as Vans, The North Face, Dickies and Timberland , revealed the incident and detailed the steps it was taking to address it in a Dec. 15 filing with the Securities and Exchange Commission (SEC).

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CX Leaders: What’s on Your Agenda for 2024?

Forrester eCommerce

I’m approaching two years in my role here at Forrester, where I serve as a strategic advisor and thought partner to senior customer experience (CX) leaders. As a long-time CX practitioner and enthusiast, it’s been inspiring to be part of the “extended team” across such a diverse set of brands and industries.

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European Home Improvement Giant Kingfisher to Add Retail Media Capabilities Across 6 Banners

Retail TouchPoints

European home improvement conglomerate Kingfisher — parent company of Screwfix , B&Q , Castorama , Brico Dépôt , TradePoint and Koçtaş — is expanding its partnership with CitrusAd to bring retail media opportunities to third-party brands across all its store banners. With more than 2,000 stores across its six banners and operating in eight European countries, the deal marks a significant regional expansion for the company’s retail media efforts.

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From Concept to Deployment: Building Commerce Storefronts with Composable UI

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Why FastSpring is a Great Complementary Solution for your Existing Video Game MoR Integration

FastSpring

If you’re selling video games direct-to-consumer (DTC), there’s a good chance you may be taking advantage of a “merchant of record” payment platform like Xsolla and others. Merchants of Record are a great choice for video game companies because they allow you to offload the complexity of payments, fraud, global taxes, and more so you can spend your team’s time on making great games.

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Thrift Store Shopper Sells $3.99 Vase for Over $100K

RetailWire

In a small Goodwill store in Hanover County, Virginia, thrift store shopper Jessica Vincent spotted an unusual green and burgundy striped vase with a price tag of only $3.99. This thrift store find would eventually net her over $100,000.

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FTC antitrust trial against Amazon won’t start until mid-2026, at the earliest

RetailDive

The government wants to move more efficiently, while the e-commerce giant says the scope and complexity of the case require more time.

eCommerce 130
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Just Eat and Morrisons Daily Launch Nationwide Partnership

365 Retail

Just Eat has partnered with Morrisons, for on-demand delivery across its Morrisons Daily convenience stores. The partnership will initially roll-out to almost 60 stores in December, with plans to expand to over 650 stores early next year. As part of this, customers will have access to thousands of products from their local Morrisons Daily , from everyday essentials to last minute Christmas treats, available for delivery via the Just Eat app and website.

Events 109
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How To Craft Your Perfect Retail Tech Stack

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

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Are retailers ready for peak returns season?

RetailDive

E-commerce has surged at the end of the year, which could mean that more people than ever will bring back their purchases.

eCommerce 133
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AI Tools for SEO Content Briefs

Practical eCommerce

The power of AI to digest data from many sources results in next-generation content briefs. The post AI Tools for SEO Content Briefs appeared first on Practical Ecommerce.

SEO 105
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Build/Buy, Pause/Play: Scaling the Future of AI in Retail and CPG Is Complicated

RIS News

Roughly one year after ChatGPT’s oxygen-sucking public debut, the retail and consumer goods industry is grappling with a host of evolving challenges in the use, adoption, and scaling of artificial intelligence.

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The Container Store opens 100th store in New Jersey amid small format expansion

RetailDive

The location is the home retailer’s sixth small-format store as it looks to achieve higher productivity in its store fleet.

Retail 113
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Get MACH Ready with Orium, Commercetools, and Contentstack

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Talkoot Wins Fastest Implementation for the 10th Season

Talkoot

Talkoot Wins Fastest Implementation for the 10th Season Anna Rillahan Talkoot Chief Growth Officer G2 just released their Winter report, and we’re excited to announce Talkoot won the Fastest Implementation Badge for the 10th time! Every season, G2 picks one top company in each category with the fastest go-live time. Talkoot has proudly received this award for 10 seasons, getting our customers set up and running in less than a month—way quicker than the category average of 3.81 months!

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Data Shows 2024 to Bring AI-Powered Efficiency and Standout Creative Measures

RIS News

The Acosta Group recently released its 2024 predictions, pulling insights from its Retailer Confidential Report as well as varied industry sources. See what the future holds.

Retail 89
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Apple Watch Models Pulled off Shelves for Patent Issues

RetailWire

In light of an impending patent dispute, Apple plans to cease sales of specific Apple Watch models in the U.S. starting this week.

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Adapting and Excelling: Insights from Tata Consultancy Service’s Saurabh Atri

RIS News

As part of the CGT/RIS Executive Council, Saurabh Atri brings a deep understanding and enthusiasm for retail and consumer goods technology to the table, offering a unique lens through which to navigate the challenges of an industry in constant motion

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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With website down, Zulily’s future in doubt

RetailDive

The e-commerce retailer's website is currently "down for maintenance," following layoffs.

eCommerce 109
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A Modern Take On a Classic Concept: Shifting to the Unplatform

RIS News

It’s no surprise composable commerce has become increasingly popular, thanks to its promise of flexibility and agility. Gartner predicts that in the next year, 70% of businesses will include composability in their criteria when evaluating new applications for implementation.

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Revolution Beauty appoints new president of North America

RetailDive

The U.K. beauty brand has hired Erin Cast, who brings several years of experience from companies such as Coty.

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Amazon in Discussions To Invest in and Partner With Diamond Sports

RetailWire

Amazon is in conversation with regional sports programmer Diamond Sports Group to add another competitive string to its bow and take on rivals such as Netflix and Disney by expanding its portfolio of sports content.

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From Data to Decisions: Maximizing Retail Potential With AI

Discover how retailers are transforming data into actionable insights for growth. By leveraging data and analytics to their potential, retailers can enhance decision-making, improve customer experiences, and streamline operations to stay ahead of the competition. From Data to Decisions: Maximizing Retail Potential With AI, authored by Orium, commercetools, and Google Cloud, demonstrates how businesses can unify and activate data across the tech stack to achieve retail excellence and create growt

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Farfetch to be acquired by Coupang in a $500M deal

RetailDive

As a result, Farfetch will be delisted from the NYSE, and its agreement to buy YOOX Net-a-Porter from Richemont has been terminated.

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New Retailers Join Mayfair District

365 Retail

Savile Row, Clifford Street, and Cork Street in London’s prestigious Mayfair district have recently welcomed five new retail establishments. This expansion not only enriches the area’s reputation for bespoke tailoring but also introduces a diverse range of craftsmanship and retail experiences. Among the newcomers is Pineider , an Italian brand specializing in leather goods and stationery.

Retail 62
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Nippon Steel’s $14.1B Bet on U.S. Steel Revival

RetailWire

The international business landscape shook as Japan's Nippon Steel announced its intention to acquire the renowned U.S. Steel for a cool $14.1 billion — an all-cash deal that's stirred controversy in American political circles, reviving economic fears from decades past.

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One Stop raises record-breaking total for BBC Children in Need

TalkingRetail

One Stop raised £200,000 for BBC Children in Need this year. This is a record-breaking total for the convenience retailer's partnership and the highest amount they’ve ever raised for any of their charity partners in one campaign.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.