Groove

APRIL 15, 2024

B2C platforms often do not keep up with these changes or may not meet the unique requirements of B2B transactions. The platform provides tools and capabilities for wholesale businesses to thrive in the digital marketplace. The platform is designed to grow with you, so even brand-new businesses can benefit.

BigCommerce 335

BigCommerce B2B B2C Customer Retention 335

Retail TouchPoints

APRIL 25, 2024

Here are four ways retailers can enhance the efficacy of their retail media network and boost profitability in the process: Venturing into Untapped Markets While some markets are already reaping the benefits of RMNs, some regions have yet to fully embrace this trend. of all ad revenue , outpacing television advertising.

Retail 219

Retail Customer Loyalty Technology Marketing 219

Groove

DECEMBER 18, 2023

Heroku is a powerful yet user-friendly cloud-based PaaS (Platform as a Service) that streamlines the app development process for businesses of all sizes. Heroku supports a wide range of programming languages and tools that most eCommerce platforms are built with.

Toys 195

Toys Shipping Costs eCommerce BigCommerce 195

Retail TouchPoints

MARCH 23, 2023

Prada Group and Adobe have entered an enhanced partnership designed to enable real-time personalization and increase revenue by enhancing the luxury retail group’s customer experiences across all digital and physical channels.

Omnichannel 312

Omnichannel Customer Experience Accessories Customer Data 312

Retail TouchPoints

MARCH 14, 2024

The four key strengths that retailers need to build or to nurture are: data depth; data quality; a simple process for media buyers; and a technology stack that enables data management, audience building, tracking, measurement and billing. As in Most Things, Quality Over Quantity Quality of advertising is also key.

Retail 311

Retail Omnichannel Consumer Channel 311

Groove

MAY 19, 2023

If you've ever found yourself asking, "What is Google Merchant Center, and how can it enhance my eCommerce performance?" Google Merchant Center is a powerful platform that empowers eCommerce merchants to extend their reach by showcasing their products across the vast Google ecosystem. Click the plus button to import your new data feed.

Merchant Services 370

Merchant Services eCommerce Shipping Costs Information 370

Retail TouchPoints

FEBRUARY 8, 2024

Kroger will be the first company to test out Intelligence Node ’s new digital shelf optimization solution as it seeks to enhance its online marketplace. The Intelligence Node solution will be incorporated into the Mirakl platform on which the Kroger marketplace is built.

Customer Experience 278

Customer Experience Improvements Customer Data Information 278

Retail TouchPoints

JANUARY 9, 2024

Through Criteo’s self-service demand-side platform (DSP) Commerce Max, Albertsons Media Collective can onboard first-party data, in-store sales data and shopper signals to empower advertisers to reach Albertsons shoppers across its owned and operated properties.

Retail 263

Retail Supplies Operations Channel 263

Retail TouchPoints

JANUARY 9, 2024

Google Shopping ads are now accessible to Instacart ’s advertising partners, which can leverage Instacart’s retail media data. This means that CPG advertisers that work with Instacart can now activate Google Shopping ads powered by Instacart’s first-party data and closed-loop insights to reach consumers searching for products on Google.

Shopping Carts 264

Shopping Carts Consumer Retail Marketing 264

Retail TouchPoints

MARCH 28, 2024

By analyzing various data sources, including traffic and weather data, route optimization tools can determine the most efficient and reliable routes for delivery vehicles. Leading platforms also provide dynamic optimization, which updates routes as data changes and automatically provides drivers with new instructions.

Technology 302

Technology Presentation Travel Operations 302

Retail TouchPoints

FEBRUARY 15, 2023

Accenture’s AI.Retail platform — which helps retailers better utilize data and artificial intelligence to optimize common operations such as customer acquisition, pricing and promotions, assortment and supply chain — can now be deployed on Google Cloud. Current customer Albertsons Cos. Current customer Albertsons Cos.

Merchant Services 290

Merchant Services Supplies Retail Customer Data 290

Retail TouchPoints

APRIL 9, 2024

In tandem with this customer-facing tool, the partners also are developing a set of gen-AI enabled capabilities that Best Buy customer care agents can use while interacting with a customer across various internal platforms.

Customer 289

Customer Subscription Customer Experience Technology 289

Groove

APRIL 4, 2024

When you measure your critical performance metrics alongside peers on the same eCommerce platform, you can craft data-backed strategies to not just catch up, but outpace the competition. How Should I Read The BigCommerce Data? Join The BigCommerce Benchmark Group What Is a BigCommerce Benchmark Group?

BigCommerce 150

BigCommerce eCommerce Payment Services Merchant Services 150

Retail TouchPoints

JANUARY 14, 2024

Resources will cover a broad spectrum of topics, including optimizing supply chains , creating personalized customer experiences , enhancing security and compliance , scaling operations and futureproofing retail.

Technology 299

Technology Retail Supplies Operations 299

Retail TouchPoints

OCTOBER 31, 2023

Price Chopper/Market 32 has expanded its partnership with fresh grocery platform Invafresh , which already helps the 131-store supermarket chain prevent 20 tons of food from being wasted each week. Supermarket retailer Weis Markets also began working with Invafresh in August 2022.

Supplies 264

Supplies Operations Marketing Improvements 264

Groove

OCTOBER 4, 2023

From intelligent personalization and dynamic content generation to automated segmentation and predictive analytics, AI tools provide invaluable insights and capabilities to streamline workflows, enhance engagement, and maximize conversion rates. can be leveraged for various CRM-related tasks, making data readily accessible to your team.

Merchant Services 195

Merchant Services eCommerce Marketing Recommendation 195

Retail TouchPoints

MARCH 31, 2023

As part of its ongoing effort to build a more efficient organization and reach profitability by early 2024, luxury resale platform The RealReal has revamped its seller experience. RealService includes the addition of a dedicated Consignor Concierge team to support sellers through every step of the consignment process.

Social Media 270

Social Media Customer Marketing Channel 270

Groove

APRIL 4, 2024

By comparing your core metrics against others using the same eCommerce platform, data-driven strategies can be created to catch up to the competition. Joining the Shopify Performance Data Benchmarking Group is a straightforward process that opens the door to a wealth of actionable insights and data-driven decision-making.

Shopify 150

Shopify Payment Services eCommerce Merchant Services 150

Retail TouchPoints

AUGUST 17, 2023

The latest Consumer Price Index (CPI) data highlights a significant deceleration in inflation, now standing at half of last year’s peak. This technology blends public and private cloud services to deliver the perfect environment for processing, storing and scaling data. And businesses are taking notice.

Consumer 246

Consumer Payment Services Food and Beverages Supplies 246

Groove

MARCH 8, 2024

One of the main factors to consider when growing your brand is choosing an email marketing platform that meets the needs of your business. Business owners can optimize their marketing strategies and make data-driven decisions using Omnisend's insights and visual reports. However, the two tools cater to different types of audiences.

Marketing 195

Marketing Multi-channel WooCommerce Social Media 195

Retail TouchPoints

FEBRUARY 5, 2024

Swiftly’s out-of-the-box solutions are designed to help independent operators create mobile and web platforms that include personalized advertising and content, closed-loop reporting and data-driven consumer insights. In today’s competitive landscape, delivering value extends beyond pricing.

Operations 264

Operations Mobile Consumer Retail 264

Retail TouchPoints

DECEMBER 1, 2022

Access real-time analytics and data on their campaigns. We designed this program to leverage the power of first-party data from our highly engaged 6.5 HelloFresh streamlined its retail media offering with the launch of a new online platform in partnership with Brandcrush. million members.

Retail 330

Retail Social Media Omnichannel Improvements 330

Retail TouchPoints

JUNE 9, 2022

Dollar General is enhancing its retail media network, DGMN, to better serve rural communities through the use of first-party data. Typically, digital platforms focus their delivery on high volume efficiency plays, which naturally skew to more densely populated markets for optimization.

Retail 277

Retail Supplies Mobile Channel 277

Retail TouchPoints

MARCH 20, 2024

Removing cookies will wreak havoc on marketers, as they won’t have access to third-party data that many companies rely on to target consumers with personalized ads. pop-up, giving you the option to enable that site to remember your data or not. These needs include information on current trends, knowledge about the customer (e.g.

Small Business Retail 277

Small Business Retail Recommendation Consumer Customer Data 277

Retail TouchPoints

JUNE 2, 2023

The Made4net SCExpert platform is designed to help more than 100,000 users deliver faster, more accurate order fulfillment via improved supply chain visibility, enhancing experiences for both associates and Ikea customers. The deployment follows the purchase of Made4net by Ingka Investments , the group’s investment arm.

Fulfillment 298

Fulfillment Operations Order Fulfillment Omnichannel 298

Retail TouchPoints

DECEMBER 13, 2023

Here are four ways retailers can level up their store experience to boost customer engagement, brand affinity, and brand loyalty: Integrate Technology to Enhance the Customer Experience Successful retailers seamlessly blend technology into their physical spaces while keeping a personalized, human feel.

Retail 312

Retail Customer Loyalty Social Media POS 312

Retail TouchPoints

JUNE 9, 2022

Using a combination of online and offline data sourced from across its organization, The Home Depot will offer product suggestions designed to help customers complete projects on which they are embarking. The Home Depot has demonstrated its focus on the customer journey through recent executive level appointments.

Omnichannel 273

Omnichannel Customer Experience Customer Data Improvements 273

Retail TouchPoints

MARCH 1, 2024

That’s much more useful [data] than the first consumer. The stronger the intent, the closer they get to buying, the more valuable the data is in retargeting. Natori’s retargeting campaigns make use of data gleaned from the on-site behavior of the consumers being retargeted. “We

Social Media 264

Social Media Department Stores Supplies Apparel 264

Retail TouchPoints

MARCH 26, 2024

2024 introduces distinct challenges for retail brands navigating data privacy amidst Google’s removal of cookies. Leading the charge in innovative, consent-driven strategies is the adoption of zero-party data , or data that consumers proactively share with a brand. The question remains: where and how should they begin?

Retail 264

Retail Apparel Consumer Clothing 264

Retail TouchPoints

APRIL 14, 2022

Clyde has launched an Ownership Enrichment Platform tool, designed to enable deeper customer relationships and drive lifetime value through reimagined product protection, registration and issue resolution experiences.

Customer Experience 287

Customer Experience Customer Retail Channel 287

Algopix

APRIL 14, 2024

His expertise in SEO and digital marketing tactics has helped numerous businesses enhance their online presence and sales, making him a significant figure in the eCommerce landscape. Her strategic insights help businesses to innovate and thrive in the digital era, focusing on integrating new technologies to enhance consumer experiences.

eCommerce Marketing 113

eCommerce Marketing eCommerce Marketing Toys 113

Retail TouchPoints

SEPTEMBER 6, 2023

The retailer also plans to build a new tech stack designed for multi-brand, multi-channel and multi-country growth opportunities, as well as accelerating universal apps and platforms with next-generation AI technology for a more personalized, premium and seamless customer experience.

Multi-channel 264

Multi-channel Supplies Customer Experience Technology 264

Retail TouchPoints

JULY 19, 2023

By replacing its legacy POS with NewStore’s omnichannel cloud platform, the London-based brand can now run its entire retail operations via iPhone. Associates can also quickly access the data they need through the platform to provide personalized, high-touch service at scale.

POS 242

POS Mobile Omnichannel Accessories 242

Retail TouchPoints

AUGUST 1, 2023

A critical area of focus is transforming their business into more profitable omnichannel platforms. While brick-and-mortar stores continue to command 80% of global sales, a significant portion of retail CEOs are investing heavily in enhancing online shopping experiences. Simply reviewing historical and present sales data won’t cut it.

Retail 246

Retail Shipping Costs eCommerce Consumer 246

Retail TouchPoints

JANUARY 11, 2024

where cutting-edge technology meets our passion for enhancing the customer journey and reinforcing our position as a leader in retail.” ’s digital platform. will explore a new generative AI-powered conversational assistant , created with Google Cloud’s AI platform Vertex AI. in a statement. in a statement. “We’re

Supplies 173

Supplies Technology Recommendation Apparel 173

Retail TouchPoints

JULY 24, 2023

Performance running footwear and apparel company Brooks Running has launched two new initiatives to enhance its sustainability efforts — a recommerce program powered by Trove and a partnership with TrusTrace to support its responsible sourcing initiatives.

Supplies 238

Supplies Apparel Consumer Improvements 238

Wiser

JANUARY 8, 2024

Moreover, frequent in-store price checks assure accuracy and consistency in the pricing information displayed across various platforms—in-store, online, and print advertisements. It involves cross-checking numerous items across different platforms, a laborious process that often results in mispriced items due to human error.

Operations 141

Operations Technology Mobile Customer Experience 141