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High growth e-cigarette brand opts for Brightpearl to light up multichannel expansion

365 Retail

Irish vaping brand Ecirette is set to transform its business operations with Brightpearl’s game-changing retail operating system (ROS). The merchant sells its array of vaping products direct-to-consumer as well as wholesale via its Shopify-powered website, and from numerous physical retail stores based in Dublin and beyond.

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Richpanel Review: Multi-Channel Customer Support for Shopify and More

Ecommerce Platforms

Platforms like Richpanel include more than a chat box; with features for multichannel communications, customer portals, and workforce management, you’re able to improve upon several areas of your business with one app. Multichannel Support. Customer Self-Service Portal. But why stop there? Workforce Management.

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How to Take Your Brand Direct to Consumer

BigCommerce

Merchants who sell everything from razors to pet food to mattresses to meal kits have seen the writing on the retail wall. If your brand wants to win the direct to consumer game, you can’t just efficiently fill orders, you need to expertly fulfill the modern expectations of customers who place those orders. You’re not alone.

Consumer 305
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5 Ways to Increase Retention With Email & SMS Marketing

Smile.io

A customer orders a product (and your online store takes care of payment and fulfillment), but then what? Customer service on speed dial. Each SMS and email sent out to a customer post-purchase has options to contact customer service if they've got questions about shipping, payment or delivery. Happier customers.

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Best 20 Order Management Systems for eCommerce: Streamlining Your Operations

Algopix

An OMS is a comprehensive software solution designed to streamline and optimize order processing, inventory control, and customer interactions, providing a seamless shopping experience for buyers and boosting operational efficiency for sellers. This is where Order Management Systems (OMS) come into play.

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Your Ecommerce SEO Strategy: How to Optimize Your Store

SellBrite

Buyers can’t easily find the store, so the merchant can never make a sale. To help merchants build and refine their SEO strategy, we’ve created this guide to explain how to: Brainstorm keyword ideas. Use tools to improve your keyword list. What problem(s) does my product or service solve? ceramic coffee mug.

SEO 163
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Shopify vs BigCommerce vs Square Online (2023) – Which is Best for You?

Ecommerce Platforms

Finding the best ecommerce platform for your online store can be a lengthy process. Each offers something regarding its features, pricing, templates, customer service, SEO tools, and more. Shopping Cart Choose from 100+ payment processors, including Shopify’s native payment gateway, Shopify Payments.