The Future of Customer Service: How Ticketing Systems, Content and Chat Are Changing the Game
Retail TouchPoints
MAY 28, 2021
Ticketing systems can combine perfectly with live chat software and chatbots too. This gives you the opportunity to boost customer reviews and provide more value, all within your help desk and live chat interface. Conversational marketing is taking over in 2021, and it presents some powerful customer service benefits.
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