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Carrefour Franchisee in UAE Automates Online Order Fulfillment

Retail TouchPoints

Majid Al Futtaim , the exclusive franchisee of French hypermarket chain Carrefour in the United Arab Emirates, has opened a fully automated micro-fulfillment center (MFC) at the Carrefour store in Ibn Battuta Mall in Dubai. Autonomous Mobile Robots then assist human associates in retrieving items and maintaining stock levels.

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Kroger Launches Temperature-Controlled E-carts to Improve Curbside Experience

Retail TouchPoints

The retailer recently completed a pilot of the technology at its stores in Lexington and Versailles, Ky., where it experienced an improvement in both the customer and associate experiences. The carts are designed to enable efficiency and cost savings through a safer, easier and quicker order fulfillment process.

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How Technology Fuels Customer Experience and Brand Value

Retail TouchPoints

At a time when brand interactions bridge both digital and physical shopping, it is increasingly important for retailers to leverage technology to improve customer experiences and create value. Here are a few examples of how technology enhances customer experience and strengthens brand value.

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Walmart Acquires Robotics Company to Boost Next-Gen Fulfillment Capabilities

Retail TouchPoints

Walmart has entered an agreement to acquire Alert Innovation , a robotics automation company that develops material-handling technology for automating order fulfillment in retail supply chains. Walmart has been working with Alert to customize technology for its market fulfillment centers (MFCs) since 2016.

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Internal Warehouse vs. 3PL: How to Reach the Best Decision for Your Business

Retail TouchPoints

The company must have a warehouse to keep its inventory, and a logistics team to manage the goods for storing, ordering and shipping directly to stores/distributors or customers. In contrast, 3PL services oversee the order fulfillment cycle on behalf of the company. How technologically advanced are your operations?

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The Order Fulfillment Process in 2022 and Beyond

Retalon

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In fact, the best order fulfillment processes become sources of revenue, profit, and even customer loyalty.

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Overcoming Labor Shortages in Logistics with Robotics and Automation to Deliver on Market Expectations

Retail TouchPoints

Along with the boom in online shopping, as more retail activity shifts to ecommerce, fashion retailers in particular are faced with new responsibilities in order fulfillment. From parcel sorting, order picking, palletizing and shipping, repetitive and time-consuming tasks to ship orders from the warehouse are increasing.

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