GetElastic

MAY 14, 2020

According to LivePerson’s analysis of over 20 years of live chat logs, 70% of ecommerce chat inquiries can easily be handled by automation. While typical live chat is offline after business hours, chatbots are available 24/7 and reply instantly, unlike human agents who may throttle several chat threads at a time.

Payment Services 138

Payment Services eCommerce X-cart Payments 138

BigCommerce

APRIL 18, 2017

There is a reason that 7 out of 10 shopping carts are abandoned. Further, there are multiple ways to reduce abandoned carts on the product page, in the shopping cart and at checkout. 10%: Didn’t believe the returns policy to be fair or satisfactory. How to Write a Returns Policy That Sells.

Merchant Services 413

Merchant Services Payment Services Payments BigCommerce 413

Ecommerce Platforms

FEBRUARY 11, 2022

You can manage customer service chats from any device you want. You can centralize every aspect of your live chats by working from your Shopify dashboard or even your email inbox. Overall, Shopify Inbox serves as a free, simple, and flexible chat box app for connecting with customers when they need answers.

Shopify 118

Shopify Merchant Services Live Chat Channel 118

AcquireConvert

APRIL 11, 2021

Easy delivery & returns policy. The most common reason consumers abandon their shopping carts is because they are presented with additional, unexpected costs when it comes to checking out. A clear and easy return policy , perhaps even free returns, is also a great move for eCommerce stores.

Customer Experience 41

Customer Experience Live Chat eCommerce Customer 41

GetElastic

NOVEMBER 10, 2021

Having the ability to answer questions 24/7, either automatically or via live chat, is the number one benefit of chatbots according to consumers ( source: Drift ). Reduced abandoned shopping carts. According to chatbot magazine , Using abandoned cart chatbots alongside Messenger boosts eCommerce revenue by 7-25%.

Payment Services 78

Payment Services eCommerce Payments Banking 78

eCommerce Training Academy

NOVEMBER 23, 2019

Setup up campaign in your shopping cart (coupon codes, pricing rules, start/end dates, number of uses, discount amount…). Create upsells when they add items to their cart or during checkout. Provide live chat for quick answers to customers especially on product pages. Make sure inventory is available.

eCommerce 105

eCommerce Marketing X-cart Social Media 105

Ecommerce Platforms

FEBRUARY 23, 2022

Unlike many of its competitors, Shoplazza provides everything you need to create scalable DTC brands, and B2C ecommerce businesses accommodating corporate policies, training, and culture to fast-track your brand onto the global market. Launched in 2017, Shoplazza established itself as a marketing and eCommerce SaaS with a difference.

Payment Services 104

Payment Services Shipping Costs SEO PayPal 104

Ecommerce Platforms

MARCH 20, 2020

More importantly, Weebly’s fantastic pricing policy means that it’s affordable for small businesses too. Both tools will give you the basics, like a shopping cart, checkout tools, and options for accepting credit card payments. Automatic tax calculator and integrated shopping cart. End-to-end customer support.

Shopify 104

Shopify Shipping Costs Payment Services Shopping Carts 104

SellBrite

DECEMBER 20, 2017

Major marketplaces, like Amazon and eBay, come with restrictive seller policies. The most comprehensive, helpful type of support is a live-chat feature that works 24/7. While the upfront cost of offering free shipping may hurt at first, many merchants see a greater return with increased purchases after offering the policy.

Merchant Services 154

Merchant Services Shipping Costs Social Media Payment Services 154

ChannelAdvisor

APRIL 11, 2017

They shop in-store and online, read reviews as well as product descriptions, and are more likely to seek advice from Facebook friends than live chat experts. In today’s omnichannel world, your customers are… well, everywhere.

eCommerce 65

eCommerce Live Chat Shopping Carts Omnichannel 65

Prisync

JULY 26, 2017

Another shopper abandons a cart at checkout. While you can’t always know why people abandon their shopping cart (maybe their grilled cheese sandwich is burning), data suggests some ways you can reduce shopping cart abandonment and boost sales by eliminating these 7 checkout mistakes: 1. They’ve moved on.

eCommerce 41

eCommerce Shipping Costs Shopping Carts Shipping 41

Ecommerce Platforms

OCTOBER 12, 2022

Competitors often only provide one or two payment gateway options, essentially forcing you into their pricing and policies. Shopify is unmatched in its support of payment processors, with over 100 solutions to choose from. App stores have become popular on ecommerce platforms for their ability to expand online stores.

Payment Services 211

Payment Services Shopify Merchant Services Payments 211

BigCommerce

JUNE 6, 2017

Live Chat and Help Desk Logs. Example: Shopping Cart Segment, Issue: Trust. 69% of shopping carts are abandoned (based on 37 different studies). I’ve covered Free-Return Policy impacts ecommerce PPC campaigns in a separate article. How do you find out what your customers want? Customer Review Sites.

BigCommerce 419

BigCommerce Channel Shopping Carts Marketing 419

Ecommerce Platforms

OCTOBER 28, 2021

Outside of product pages, your customers may want to learn more about your business, seek out ways to contact customer support, or even read information about your shipping policy. Add a link to your Privacy policy. Add links to return and exchange policies. Have a shopping cart icon/button at the top in case people save items.

Payment Services 245

Payment Services Merchant Services Payments eCommerce 245

Ecommerce Platforms

MAY 25, 2020

There's no need to have an online store with shopping cart functionality. Not only that, but the big retailers are still there, selling similar items for cheaper, with better brand recognition, faster shipping, and incredible return policies. It functions just like a real ecommerce store. The profit margins are insanely low.

Shipping Costs 181

Shipping Costs Payment Services Shipping Fulfillment 181

Ecommerce Platforms

MARCH 1, 2022

Outside of product pages, your customers may want to learn more about your business, seek out ways to contact customer support, or even read information about your shipping policy. Add a link to your Privacy policy. Add links to return and exchange policies. Have a shopping cart icon/button at the top in case people save items.

Payment Services 104

Payment Services Merchant Services eCommerce Payments 104

SellBrite

MARCH 30, 2018

ShipStation integrates with a number of ecommerce shopping carts, platforms, and tools — including Sellbrite. I’m not sure I could emphasize the power of live chat enough – especially for ecommerce growth. Just be careful and really read the MAP policy – some brands won’t even allow you to sell for a lower price in cart.

eCommerce 151

eCommerce Social Media Merchant Services Payment Services 151

Ecommerce Platforms

APRIL 28, 2018

An inconvenient return policy deters 80% of shoppers. 23% of potential online buyers purposely abandon their shopping carts in order to collect coupons that sellers send to try and close the sale. (E-Consultancy,2016). online shoppers engage with live chat features.(Ladesk,2017). Statista, 2017). Comscore, 2017).

eCommerce 187

eCommerce Live Chat B2B Social Media 187

Ecommerce Platforms

NOVEMBER 9, 2018

Use Live Chat to help potential customers make faster decisions. Improve your shopping cart experience. Mobile Friendly Free Doba integration Free shopping cart migration 24/7 Support. Use Live Chat to help potential customers make faster decisions. Create a mind-blowing About Us page.

Shipping Costs 218

Shipping Costs Live Chat Shipping SEO 218

Ecommerce Platforms

MARCH 15, 2021

Metrilo also accumulates data at each stage of your different funnels, including product funnels, content funnels, and shopping cart funnels. You’ll also receive one-click installation plugins as well as live chat and email support. Live-chat support is available on all Metrilo's pricing plans. Metrilo: FAQ.

Payment Services 138

Payment Services Merchant Services Live Chat eCommerce Analytics 138

Ecommerce Platforms

DECEMBER 5, 2019

With Shopify, ecommerce business owners and merchants can create a website and use an in-built shopping cart solution to sell both digital and physical products to customers around the world. This plan allows users to sell their items on social media, add shopping carts to existing blogs and more.

Shopify 287

Shopify Payment Services Merchant Services Payments 287

Creating a Website Today

FEBRUARY 12, 2019

You get everything you need from Shopify including a built-in mobile commerce shopping card accessible from computers, mobile phones, and tablets. as well as: a full blogging platform that allows you to communicate directly with the people who shop your website. Privacy Policy Generator. Highlight your company’s privacy policy.

BigCommerce 56

BigCommerce Shopify eCommerce eCommerce Platforms 56

BigCommerce

APRIL 12, 2017

Someone lands on your site, puts an item in the cart and then leaves –– then abandoned cart software can greatly increase your conversion rates. This software works with users that have added items to their shopping cart, entered their email and details and then left your store. Abandoned Cart Calculator.

eCommerce 419

eCommerce BigCommerce Payment Services Shipping Costs 419

Ecommerce Platforms

OCTOBER 20, 2020

Amazon Pay comes with an acceptable use policy, which dictates which products you’re not allowed to sell if you want to use this payment method. If you can stick with that policy, then you can begin accepting debit card and credit card or bank account payments from your customers in no time. It’s a good way to attract more customers.

Merchant Services 104

Merchant Services Payment Services Payments Shipping Costs 104

Ecommerce Platforms

OCTOBER 4, 2021

A world-class ecommerce shopping cart built into the system. Just make sure you check out some of the many other features like for writing blog posts, setting up a navigational menu, and creating important pages like terms and conditions and return policies. It includes features like: A complete website designer. In Conclusion.

Shopify 209

Shopify Shipping Costs Merchant Services Payment Services 209

BigCommerce

MARCH 31, 2017

As commerce platforms become more robust in functionality beyond just a “shopping cart,” their reach and influence within a company’s existing technology landscape is widening. One-Click Chat Box. BigCommerce integrates with multiple Live Chat services. Here are just a few of your options: Live Chat Support.

B2B 402

B2B eCommerce B2C Merchant Services 402

Ecommerce Platforms

JUNE 16, 2023

With EasyGift , you can surprise and delight customers by automatically adding gifts into their shopping carts when they buy certain products or spend above a certain amount. You get 500 monthly returns, return policy customization, and a white-labeled user dashboard on the basic plan.

Shopify 211

Shopify Shipping Costs Merchant Services Shipping 211

ESW

DECEMBER 14, 2020

It’s not enough to list on Amazon or add a shopping cart to your website. Whether consumers want to talk on Facebook or live chat, a customer service platform allows you to be there. An eCommerce platform will make sure your eCommerce store: Is easy to navigate for a stress-free shopping experience.

eCommerce 78

eCommerce Multi-channel PPC Merchant Services 78

Ecommerce Platforms

APRIL 30, 2019

Big Cartel is indeed a reputable cloud-based shopping cart solution, which comes with a host of decent ecommerce features. It’s a platform that combines web hosting capabilities with a wide range of shopping cart functionalities, plus numerous third-party integrations. There’s no live chat or phone support on Big Cartel.

Payment Services 142

Payment Services Shopify Merchant Services Payments 142

Omnisend

APRIL 20, 2021

The Ecommerce Statistics Report 2020 shows the critical role email campaigns play in shopping cart recovery. But why address shopping cart abandonment in the first place? And how do you use email in conjunction with other cart abandonment solutions? The Top 7 Reasons for Shopping Cart Abandonment.

Payments 132

Payments Shopping Carts Shipping Costs Merchant Services 132

Ecommerce Platforms

APRIL 24, 2019

How easy is it to integrate this app to my shopping cart? It supports shopping cart integration to a wide range of global stores. The platform constantly brags about its mighty software which integrates with over 100 shopping carts. Are the return policies a pain in the neck? Let's find out.

Order Fulfillment 137

Order Fulfillment Fulfillment Shipping Costs X-cart 137

Blue Winston

JUNE 21, 2021

Link your privacy policy page or write a few sentences about how you’re going to keep the acquired data private. Return Policy. If you have multiple shipping options, let your customers know before they abandon their shopping cart because they were unaware of the shipping cost. Again, transparency is the key word here.

Management 85

Management Shipping Costs Social Media Shipping 85

Ecommerce Platforms

JANUARY 23, 2020

Square Online Store empowers you to sell both online and in-person by syncing the inventory, orders and sales you make in your brick and mortar shop with your digital store. Live chat, phone, and email support. WooCommerce is an open-source shopping cart designed explicitly for WordPress users. Handy, right?

3dcart 165

3dcart Merchant Services Volusion Payment Services 165

Ecommerce Platforms

FEBRUARY 18, 2019

You can use autoresponders to provide product training, offer birthday discounts, follow up shopping cart abandonment, upsell and cross-sell your products. MailChimp, on the other hand, has strict affiliate link policies. They also offer live chat support for instant problem handling. AWeber vs Mailchimp: Pricing.

Marketing 188

Marketing Small Business Retail Information Webinar 188

Ecommerce Platforms

JUNE 17, 2020

This would be where a customer receives free shipping on an order when they get to $50 or $100 in their shopping cart. Silver – $49 per month for 1,500 shipments, two users, customized packing slips and labels, and support via live chat, email, and a forum. This is all customizable based on your return policies.

Shipping Costs 104

Shipping Costs Shipping Merchant Services eCommerce 104

eCommerce CEO

MAY 7, 2019

You need to have your FAQ, terms and condition, privacy policy, and returns policy pages. Concerning privacy policy and terms and conditions, you can use an auto-generator or get a template online. Have A Clear Return And Refund Policy. Your customers will want to know what your refund policy is. Add basic events.

WooCommerce 70

WooCommerce Payment Services Payments BigCommerce 70

Onilab User Guides

JUNE 21, 2019

Add to that a huge Cookies Policy notice at the bottom and you get the same view that World War II tankers had of the battlefield. If you need an email and a name, ask them after the live chat. Live chat windows and region selection popups are helpful and bring a lot of value to the customers. Offer alternatives.

Magento 45

Magento Live Chat Payment Services eCommerce 45