Retail TouchPoints
MAY 31, 2022
There are an almost infinite number of answers, but the long and the short of it is that 5G will enable merchants to perform intricate digital tasks faster and on a much larger scale. “5G Simply put, 5G is the next generation of public mobile networks (hence the “G” ). What matters most is what you do with it.
Retail TouchPoints
JANUARY 19, 2024
A historic pandemic with a double-whammy of supply chain and staffing issues as well as persistently high levels of inflation have up-ended a lot of industry norms and pushed consumers to increasing their scrutiny on where and how much they spend. Jason Pavona serves as the Division Executive of the North America Payments group.
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Retail TouchPoints
OCTOBER 4, 2023
The UK’s largest independent builder’s merchant, MKM Building Supplies , recognized that the building supplies industry was changing, with 45% of its current customer base set to retire within the next five years. One BigCommerce merchant saw conversion rates jump from 52.9% after deploying both of these tactics.
Retail TouchPoints
JANUARY 18, 2024
We also see AI giving us some really interesting opportunities within our guest services areas, to bring in more data and insights when customers contact us. Same thing with process optimization: that AI model typically doesn’t work out of the box. AI could be as big a change for retail as the internet and mobile phones.
Retail TouchPoints
NOVEMBER 11, 2020
Brick-and-mortar stores quickly set up online shops, and organizations offered new services such as online checkout, payout or purchasing options. This is a crucial process, as it identifies gaps that could be harmful to both the business and customers. For others, risks were invited in via third parties.
Retail TouchPoints
AUGUST 7, 2023
That, of course, is the key to Wish’s business model — by connecting international consumers directly with manufacturers (most of them Chinese, although diversifying the company’s merchant base is one of the company’s key turnaround pillars), customers can get products for dirt cheap. Doubling down on merchants outside of China.
RetailMinded
FEBRUARY 19, 2022
Contributed by Steve Villegas VP, Head of Payment Partnerships for North America. While merchants cannot control offline challenges like supply chain disruption or last-mile delivery issues, they can (and must) shape the digital environment and ensure a seamless checkout process.
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