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Ulta Beauty, American Eagle Share How Supply Chain Investments Can Drive the Entire Company

Retail TouchPoints

Supply chain and last mile challenges have been grabbing headlines for months, and executives from Ulta Beauty , American Eagle and others shared their advice on how retailers can turn these troubles into opportunities at the Home Delivery World logistics conference. Ulta’s Three Pillars Connect Supply Chain, Associates and Shoppers.

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What’s in Store for Grocery in 2022?

Retail TouchPoints

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) Mobile commerce will define the next evolution of grocery shopping.

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Is your supply chain prepped for peak season? Deliver on everything this year!

Pivotree Blog

Modeling with different scenarios to assess and mitigate risk in your supply chain is catching on, with large corporations leading the way due to cost and IT lift. Facilitate Omni-channel Ordering To Meet Customer Expectations. Omni-channel is here to stay and essential to eCommerce and peak season. Ensure Technical Capacity .

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The Comprehensive Guide To Selling Consumer Packaged Goods Online

Groove

Whether you’re shipping a small bottle of Advil or a month’s supply of puppy training treats, protective mailers fit what you need while preventing damage throughout the shipping process. Ensuring your store’s capability of fulfilling orders on multiple channels is pivotal to selling consumer packaged goods online and increasing revenue.

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The Signs of Bad Shopping Experiences and How to Mitigate Them Using Digital Surveys

Retail TouchPoints

The number of touch points and level of consistency shoppers expect across all departments and channels is increasing. Today, 74% of customers said they use multiple channels to start and complete a transaction. It is important that you are able to gather feedback across every channel.

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Digital Distancing: Top 3 Ways Retailers Can Connect With In-Store Shoppers

Retail TouchPoints

In the past decade or two, retailers have invested millions into back-of-house initiatives like optimizing supply chains. That could simply mean that a customer looks at jeans, either physically or digitally, then clicks an option on her personal mobile device, and a salesperson brings out a clean and sanitized pair in her size.

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Retail 2008 To 2018: A Decade Of Revolutionizing The ‘How’ Of Customer Engagement

RTP blog

In a 2008 article focused on 5 New Promotional Trends , we talked about the growing use of in-store digital signage and mobile; social media in marketing communications; and creative pricing strategies. 
 Note: IDC has been credited with coining the term “omnichannel.”) Instead of being a museum, the store should be a destination.”