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A Guide to Omnichannel Commerce for International Expansion

ESW

Consumers have shifted from shopping primarily in-store to now using a mix of online, mobile and brick-and-mortar channels. To keep up with consumer demand, brands and retailers are facing pressure to implement omnichannel commerce strategies. Why focus on omnichannel? Because customers demand it.

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IKEA’s Biggest Franchisor Plans to Invest More Than $3 Billion in Omnichannel Store Push

Retail TouchPoints

The retailer is aiming to make itself accessible for customers whenever and wherever they want to interact with IKEA by expanding the availability of omnichannel services. For instance, the retailer recently rebuilt a location in Kuopio, Finland to handle online orders from across the country. “Our dubbed studios.

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How an Omnichannel Approach Can Build a More Diverse Customer Base

365 Retail

By building an omnichannel strategy, brands can diversify reach and expand their presence across different channels to communicate with audiences they may have previously failed to resonate with, as well as engage new customers. But what exactly is omnichannel and how can online retailers adapt to meet ever-changing consumer habits?

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Ecommerce IT Support: 7 Key Services Every Online Retailer Needs

365 Retail

Online retail has exploded in recent years, attracting millions of enterprising individuals from around the globe. If you’re one of them, you need a robust ecommerce information technology (IT) support to keep your online business going. Immaculate IT support makes navigating the complexities of online business easier.

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Gophr partners with Metapack to enhance same-day delivery service for online retailers

365 Retail

Same-day delivery business Gophr today announced its integration with global ecommerce delivery technology company Metapack, empowering online retailers in the UK with faster and more sustainable deliveries. To find out more about Metapack’s sustainable shipping solutions, please visit: [link].

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Pitney Bowes, PackageHub Launch Returns Drop-Off Network

Retail TouchPoints

Online retailers that currently use the Pitney Bowes return service and its platform partners will gain immediate access to the new network, with no additional integration required. “By These new returns locations augment the existing network of 30,000 postal locations where Pitney Bowes currently offers no-label returns.

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Six Things the Consumer of 2021 Really Wants

Retail TouchPoints

In the face of pandemic restrictions, store-based retailers hurriedly explored different routes to the consumer, as the strength of their omnichannel retail strategies was tested. BOPIS (buy online, pick up in-store) took off in 2020, led by curbside pick-up (BOPAC) increasing 208% by the beginning of May. on average.

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