How Retailers Can Control Costs Even As Return Rates Climb
Retail TouchPoints
SEPTEMBER 3, 2020
Returns are a cost of doing business for any retailer. In-Store Returns Trending Up, But Not Pouring In. Mantis analyzed the monthly dollar value of returns year-over-year (YOY) for several categories and found that “the dollar value of returns is still below prior years” as of July, although it was trending up.
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