Retail TouchPoints
MAY 2, 2024
Loyalty programs are a common (and undeniably effective) tool for retailers to gather data and build customer lifetime value, but perhaps they’ve become a little too common. of respondents), as well as free or discounted shipping (the next-highest response at 63.2% ). As a whole, loyalty programs are quite popular.
Retail TouchPoints
NOVEMBER 17, 2023
Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications. When customers place ecommerce orders, the last thing they want is an unhappy surprise.
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Retail TouchPoints
JUNE 6, 2023
The subscription economy has been the subject of dire headlines recently, with terms like “subscription fatigue,” “ the great unsubscribe ” and even “ subscription apocalypse ” being bandied about. The Subscription Trade Association ’s (SUBTA) annual report found that nearly all ( 95.8% ) U.S.
Retail TouchPoints
SEPTEMBER 14, 2023
that delivers pretty much any item to a consumer with science fiction-style immediacy, retailers remain bound by 21 st -century delivery methods. But just because we’re not yet stepping into transporters to beam us where we want to go doesn’t mean technology has no role to play in cutting fulfillment costs. Unemployment is at 3.5%
Retail TouchPoints
MARCH 6, 2023
That’s why over the past decade it has grown into a $100 million subscription company and is now turning an eye to global growth. But as a digital-first brand with a very narrow focus — men’s all-natural soap, deodorant and hair care — Dr. Squatch has had to ensure its approach to growth is efficient and effective.
Retail TouchPoints
JANUARY 3, 2023
subscription ecommerce sales will continue to see double-digit growth over the coming years, swelling from $33.48 That’s a good sign for CPG brands, which are capable of making the most seamless transition to subscriptions: deodorant, toothpaste, diapers and even smoothie packets quickly become part of consumers’ routines.
Retail TouchPoints
MARCH 24, 2023
A+E Networks and Direct Wines have teamed up to create a new wine subscription program catering to viewers of the Lifetime network. To celebrate the launch, new subscribers will receive 12 curated wines plus two bonus bottles of rosé prosecco and two stemless wine glasses for an introductory price of $79.99 (plus $19.99
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