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TikTok Shop Officially Debuts in the U.S.

Retail TouchPoints

It might have been the worst-kept secret in retail, but after months of unconfirmed reports , behind-the-scenes testing and tales from the front lines , TikTok has finally, formally launched its new ecommerce offering — TikTok Shop. Previously, TikTok had only shared the availability of FBT in the U.K. ; in November 2022.

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How to Turn One-Time Holiday Buyers into Brand Loyalists

Retail TouchPoints

Shops via social media platforms, like Instagram and TikTok, have also become extremely popular by making that 1:1 in-store connection easier for brands to replicate online. That said, brands can’t just have a TikTok Shop or one live shopping event and then move on — they need to invest in active follow-up after the purchase.

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Google Aims to Make Shopping Online More Natural, Visual

Retail TouchPoints

With this deeper understanding, we’re going far beyond the search box to create a search experience that works more like our minds that is as multi-dimensional as people are. Earlier this year, Google introduced “multi-search,” which allows users to search using a picture and text combined. The majority of U.S. later this fall.

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6 Consumer Trends Shaping 2023 Holiday Shopping

lateshipment

It’s no wonder that Gen Z is heavily influenced by TikTok. Email remains a popular channel of communication across all the generations while SMS is slowly gaining popularity especially among Gen X and Baby Boomers. Shopify, an e-commerce platform, went one step further and partnered with tiktok to ease the social commerce trend.

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Exclusive Q&A: Venmo GM on the Company’s ‘Natural Extensions’ into Business Payments

Retail TouchPoints

McKinsey calls this embedded finance — when a financial product or solution is placed in a non-financial setting, for example on a social media platform or in a store (private label credit cards are one old-school example). Denise Leonhard, VP and GM, Venmo. And with 50% of global spending in the U.S.

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Three quarters of CMOs surveyed planning to expand direct-to-consumer selling channels into 2023

365 Retail

In addition, they are looking to broaden their use of social channels to include Instagram Checkout and TikTok in equivalent volumes to Amazon, new research shows. The research polled 300 decision makers with a responsibility for sales or marketing and found a surprisingly high number are utilising additional channels alongside Amazon.

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The Small Seller’s Guide To Holiday Live Selling

RetailMinded

While brick-and-mortar establishments are welcoming holiday shoppers with doorbuster deals and glittering decor, many customers could be conducting their shopping this year in the virtual aisles of their TikTok and Instagram feeds. Sellers should also maintain an independent sales channel, typically a website or bespoke app.