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The Psychology Behind Customer Loyalty

Optimizely

But few brands are lucky to attain the ranks of true customer loyalty. Sure, many of us— 77 percent, in fact —participate in some kind of customer loyalty program. Loyalty program engagement is on the decline , and active use of loyalty programs is decreasing by 2-3 percent per year.

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25 B2B ecommerce experts to follow

GetElastic

After 20 years in the web development business, Behrman co-founded PunchOut2Go in 2011 and quickly grew it into a global company, supporting organizations in 39 countries (on 6 continents). She oversaw and led the strategy for Intuit.com, including a complete overhaul from the infrastructure all the way through to the customer experience.

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30 B2B ecommerce experts to follow

GetElastic

Brady Behrman , CEO & Founder, Punchout2go After 20 years in the web development business, Behrman co-founded PunchOut2Go in 2011 and quickly grew it into a global company, supporting organizations in 39 countries (on 6 continents). Twitter LinkedIn. He’s past B2B award winner and featured keynote speaker.

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Top 10 Customer Loyalty Programs of 2022

Smile.io

Top 10 Customer Loyalty Programs of 2021 The wait is over - find out what the top 10 best customer loyalty programs of 2021 are. Without further ado, let’s dive into the top 10 best customer loyalty programs of 2022. Your loyalty program needs to be an extension of the rest of your brand.

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22 Black-Owned Businesses to Support in 2022

Smile.io

How to Build a Rewards Program in Apparel Customer loyalty is always in fashion Smile.io | Easy-to-use loyalty programs for small businesses Beauty and skincare 7.   They bring their online customer experience to the next level with a Skincare Quiz that creates a personalized skincare routine.

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The 10 Greatest Moments of Our Fireside Chat with Mary Portas

ChannelAdvisor

The Portas Review, published in 2011, stood out in the retail world for many reasons. For Portas, it is essential to know your customer. This means knowing who your target customer is and how you appeal to them. Customer Loyalty. “Brick and mortar is going to be totally about experience,” she stated.

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ecommerce in Nigeria – tips for success

Payoneer

billion through 2011, and it has the potential to raise funds needed for infrastructure, given its strong economy and abundant oil revenues. To ensure that customers enjoy a hassle-free experience, multiple payment options should be made available to cater to different preferences. billion annually through 2021.