Remove 2011 Remove Fulfillment Remove Omnichannel Remove Operations
article thumbnail

Is it Time for RFID to Shine?

Retail TouchPoints

However, with retailers feeling more pressure to streamline omnichannel fulfillment, supply chain visibility has risen to the top of the priority list. In 2021, the average cost of an RFID tag was four cents , down 80% from 2011, according to McKinsey. As a result, IDTechEx expects 39.3

article thumbnail

Store Management Costs in the Era of Ecommerce

Retail TouchPoints

The impact of this increasing growth is the resulting strain on incumbent infrastructure that was originally designed to manage only about 5% of a retailer’s total sales capacity; the steady rise in costs from stretching this capacity have shown home delivery, buy online, pick up in-store (BOPIS) and curbside fulfilment to be highly unprofitable.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Verizon Personalizes CX, from Engagement to Post Purchase

Retail TouchPoints

Our mission is to drive seamless omnichannel experiences.” Kurtzman revealed the numerous tools Verizon uses to manage this massive omnichannel effort. How does Verizon enable that personalized omnichannel experience throughout the product’s lifecycle? How does Verizon facilitate that type of shopper journey?

article thumbnail

Customers are Tired of Empty Shelves, and it’s Time for a Fix

Retail TouchPoints

Retailers that have moved to a data-driven approach have improved their sales, operational efficiency and overall profitability. Retailers that base decisions on incomplete or inaccurate data see a large chain reaction effect on many of their key operational performance metrics. Three in 10 U.S.

Customer 214
article thumbnail

Untuckit is Setting Sights on Expansion and Internal Visibility is Helping it Get There

Retail TouchPoints

We started Untuckit online in 2011, but retail has really been the backbone of our company since 2015,” said Chris Riccobono, Founder and Executive Chairman of Untuckit in a statement. Our production operated off of spreadsheets, and orders came in via Shopify. We needed a system of truth to bring everything together.

article thumbnail

W3bstore Review: Ecommerce Platform For Omnichannel Stores

Ecommerce Platforms

This W3bstore review assesses not only its omnichannel capabilities but also other it’s ecommerce features that would be critical to online stores. All three are required for omnichannel retail where orders, inventory and fulfillment must be managed across multiple channels and locations. Imagine this…. Want to see how it works?

article thumbnail

Why Online Marketplaces are Outpacing Ecommerce in a Post-COVID World

Retail TouchPoints

In the face of this product scarcity, the retailers that could fulfill consumer needs quickly were immediately rewarded. As a result, these marketplace operators benefited from an even larger gain of 81% in overall gross merchandise value (GMV).

eCommerce 276