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Guarding the Retail Fortress: Cybersecurity Challenges and Network Interruption Risks

Retail TouchPoints

Cyberattacks and network outages can disrupt operations and erode customer loyalty. This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations.

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How Speeding up Chargeback Resolutions can Boost Retailers’ Profits

Retail TouchPoints

There’s no doubt that preventing and streamlining chargebacks significantly benefits retailers, but companies should also consider a comprehensive strategy around collaboration and technology to reduce the risk of chargebacks, improve operations and ultimately reap dividends in the form of increased profitability and customer loyalty.

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NFTs will Bridge the Gap Between the Real World and the Metaverse

Retail TouchPoints

In 2014, NFTs (non-fungible tokens) were introduced. Another idea for the retail sector includes inviting key customers to receive digital NFT innovations that allow them to access specific rooms in a metaverse with special features. The “invitation only” exclusivity pairs like-minded customers who can network.

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The Empowered Marketer: Greg Moore of Charlie Hustle

Optimizely

The shirt with a simple KC heart design went viral when the Royals won the World Series in 2014, but the brand hasn’t slowed down since. Greg Moore, the Chief Operating Officer at Charlie Hustle, explained that one mega success is not enough for a sustainable business. How customer loyalty drives their business every day.

Marketing 170
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Q&A: Rory and Guy Westbrook – True Vintage

365 Retail

True Vintage was created in 2014 by Rory Westbrook, a university student with a love of fashion. Guy and I were both studying at Portsmouth University in 2014 when I noticed a gap in the vintage clothing market and started buying and selling vintage items from my flat. Guy: Our customers love items that are unique and exclusive.

Fashion 114
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24 eCommerce Experts to Follow Now

GetElastic

Now a New York Times Bestselling author, the Wall Street Journal has named Patel as a top influencer on the web, and Forbes listed him as a top 10 online marketing expert in 2014. He spent years in direct marketing having co-founded a successful catalog firm, and was recently named a Top 50 Global Thought Leader on Customer Loyalty.

eCommerce 113
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Revolutionizing Retail Sustainability with Eco-Friendly Innovations

Retail TouchPoints

The results go beyond metrics — they have elevated brands and fostered customer loyalty. The key focus areas for vertical integration revolve around gaining control over strategic operations to improve sustainability, efficiency and alignment with brand values.

Retail 262