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The Best Ecommerce Customer Loyalty Programs by Industry

Smile.io

Sephora's Beauty Insider Sephora’s Beauty Insider VIP loyalty program. Program highlight: reward exclusivity Sephora’s Beauty Insider is undoubtedly one of the best ecommerce customer loyalty programs out there. Program highlight: flexible redemption values.

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How Speeding up Chargeback Resolutions can Boost Retailers’ Profits

Retail TouchPoints

There’s no doubt that preventing and streamlining chargebacks significantly benefits retailers, but companies should also consider a comprehensive strategy around collaboration and technology to reduce the risk of chargebacks, improve operations and ultimately reap dividends in the form of increased profitability and customer loyalty.

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Guarding the Retail Fortress: Cybersecurity Challenges and Network Interruption Risks

Retail TouchPoints

Cyberattacks and network outages can disrupt operations and erode customer loyalty. This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations.

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NFTs will Bridge the Gap Between the Real World and the Metaverse

Retail TouchPoints

In 2014, NFTs (non-fungible tokens) were introduced. Another idea for the retail sector includes inviting key customers to receive digital NFT innovations that allow them to access specific rooms in a metaverse with special features. The “invitation only” exclusivity pairs like-minded customers who can network.

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The Empowered Marketer: Greg Moore of Charlie Hustle

Optimizely

The shirt with a simple KC heart design went viral when the Royals won the World Series in 2014, but the brand hasn’t slowed down since. How customer loyalty drives their business every day. We became very popular back in 2013, 2014, because Paul Rudd said this was his very favorite T-shirt. What about customer loyalty ?

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How Slack Successfully Rolled Out Their First Pricing Change?

FastSpring

In September, Slack rolled out its first pricing change since the company launched in 2014. If you have customers who use different currencies than your default, make sure you announce pricing changes in these currencies so that they have an easier time calculating the cost. Incentivize Customer Loyalty.

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Why Tiered Programs Are Great for Customer Loyalty

Smile.io

Editor’s Note: this post was originally published on November 19, 2014 and has been updated for accuracy and comprehensiveness as of August 17, 2017.