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From Obligation to Opportunity: Make Compliance Your Biggest USP

Retail TouchPoints

The challenging economic environment, intense regulatory pressure and ever-present threat of fraud are creating a perfect storm that’s sweeping across the global payments landscape. For many banks, neobanks and non-financial businesses coming up against new risks and obstacles to growth, there is a golden opportunity right in front of them.

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How chatbots can optimize customer experience (CX)

GetElastic

Chatbots are used for a number of different functions in today’s consumer experiences– they can act as your personal shopper, update your bank account, serve as your hotel concierge, and can even send notifications about your pizza delivery. . This is where chatbots can have a proactive impact on the B2C experience.

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Subscription Ecommerce Websites Saw 4,461% Revenue Boom in 5 Years: 20 Brands Reaping the Benefits

BigCommerce

In 2016, that revenue jumped to $2.6 And while the most popular subscription sites above are focused almost exclusively on membership and subscription services, know this: You don’t have to focus exclusively on subscriptions to make subscription ecommerce a profitable, predictable revenue driver. Customer experience.

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7 Major Digital Marketing Trends in 2023: Optimize Customer Experience With AI

MagentoBrain

Applying AI to digital marketing can effectively help optimize the consumer experience, increase consumers' favorability for the brand, and directly affect the brand's revenue. From the rise of UI/UX, we can see that many trends have emerged with only one purpose: to improve customer experience.

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The Very Group appoints Lionel Desclée as group CEO

365 Retail

Having led the management buyout of the business from Delhaize Group, Lionel increased the company’s digital offering, enhanced profitability and launched new store concepts. Under Henry Birch’s leadership, The Very Group broke the £2bn-sales mark for the first time in 2020 and, in 2021, delivered record revenue and EBITDA.

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Trends Analysis: Building a Loyal Customer Base With Paid Memberships

ESW

Costco’s entire revenue model is built around retail membership, The Hustle’s Zachary Crockett writes. Customers pay between $60 to $120 per year for access to stores, regardless of what they buy. Customers pay between $60 to $120 per year for access to stores, regardless of what they buy. It’s a big club, too.

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How SiteGenesis is Killing your Business?

GetElastic

In the quickly evolving world of online selling, thousands of eCommerce sites are surprisingly still using SiteGenesis, a reference architecture created in 2009 by Demandware (an eCommerce company acquired by Salesforce in 2016, now known as Salesforce Commerce Cloud). See How Elastic Path Delivers Unique Customer Experiences.

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