GetElastic

AUGUST 18, 2021

50% of current B2B search queries are made on smartphones, with BCG expecting that figure to grow to 70% by 2020. The effect of mobile on B2B eCommerce is expected to continue accelerating, with B2B leaders doubling down on mobile commerce to increase engagement, drive traffic, and boost customer loyalty.

B2B 145

B2B eCommerce Payment Services Marketing 145

RetailMinded

OCTOBER 27, 2022

This strategy can help them improve efficiency, provide the utmost customer experience, and stay competitive. For example, retail businesses now integrate omnichannel strategies like M-commerce or mobile commerce to enable mobile shopping. Hence, it can help drive customer loyalty to a higher retention rate. .

Payment Services 98

Payment Services Mobile Payments Retail Mobile 98

Retail TouchPoints

SEPTEMBER 1, 2023

Although JCPenney has historically struggled to stand out and truly resonate with consumers, Rosen doubled down on the company’s improvements in customer frequency, which were driven by the positive response to JCPenney Beauty, new product collaborations and refreshed in-store and digital shopping experiences.

POS 203

POS Merchant Services Supplies Improvements 203

Retail TouchPoints

SEPTEMBER 7, 2023

Case in point: according to McKinsey’s 2022 Global Survey on digital strategy and investments , most brands report much lower than expected revenue increases from their digital transformations. The customer experience is changing — and faster than ever. billion by 2026 worldwide, or roughly 65% greater than its 2020 levels.

Customer Experience 256

Customer Experience Technology Customer Retail 256

Retail TouchPoints

JULY 27, 2020

Here are the top five ways retail will evolve in 2020: Loyalty Breaks With Tradition. Leading retailers recognize the need to build dynamic relationships that extend far beyond traditional loyalty programs heading into 2020. But what was a timely quip decades ago is now more relevant than ever.

Payment Services 146

Payment Services Shipping Costs Sporting Goods Retail 146

Retail TouchPoints

MARCH 29, 2022

Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. Why the Non-Purchaser Might be Your Most Important Customer. OMS Advancements Are the Core of Evolved Omnichannel Retail Strategies.

Payment Services 200

Payment Services Merchant Services Omnichannel Consumer 200

Ecommerce Platforms

FEBRUARY 20, 2020

According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions. A subsequent survey conducted in 2019 went much deeper and established the precise POS capabilities retail businesses are currently focusing on.

POS 118

POS Payment Services Merchant Services lightspeed 118

Ecommerce Platforms

FEBRUARY 20, 2020

According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions. A subsequent survey conducted in 2019 went much deeper and established the precise POS capabilities retail businesses are currently focusing on.

POS 104

POS Payment Services Merchant Services lightspeed 104

GetElastic

APRIL 28, 2022

Boosted Customer Loyalty : As a result of the direct relationship brands can facilitate with customers, they can build a more loyal customer base. According to Swirl , from 2015 to 2020, revenue from online video commerce went from $3.5 Omnichannel Shopping Leading to Better Customer Retention.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

Ecommerce Platforms

DECEMBER 23, 2019

So, to help you make an informed selection, here’s our detailed guide on the best CRM software options for small businesses in 2020. Find out all about them from our comprehensive review of the best free CRM software in 2020. The 10 Best CRM Software Solutions in 2020. What Is The Best Free CRM Software? But, make no mistake.

Social Media 129

Social Media Management Multi-channel Mobile 129

Whisbi

FEBRUARY 6, 2019

There has been a switch in the operational culture of the banking system especially when it comes to customer related actions. The culture now consists of improving customer engagement and user experience by making banking easier. – Omnichannel banking. Modern customers’ needs in digital banking.

Banking 71

Banking Payment Services Customer Live Chat 71

ROI Revolution

DECEMBER 2, 2021

Published March 12, 2020. billion in sales compared to $9 billion in 2020. In-store sales were up nearly 43% over Black Friday 2020, with department stores up 86.4%. It comes as little surprise that we’re $19 billion further ahead in spending compared to this point in 2020. Privacy budgets doubled YoY in 2020 to $2.4

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

AUGUST 5, 2021

Published March 12, 2020. Visa found that 53% of consumers were spending more in June 2021 than in June 2020. Apparel and restaurants also saw notable growth last month over 2020, with sales increasing 62.9% After surging nearly 34% in 2020 due to the pandemic, ecommerce retail sales are expected to grow a more modest 13.7%

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

JUNE 1, 2021

Published March 12, 2020. in 2020 and are expected to surge another 28.8% Mobile revenue saw its most significant growth in 2020 in light of the pandemic and consumers spending more time shopping on their phones. in Q2 2020. billion, a slight uptick from March 2020’s forecast of $72.7 Last updated June 1, 2021.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

Published March 12, 2020. After surging nearly 34% in 2020 due to the pandemic, ecommerce retail sales are expected to grow a more modest 13.7% Amazon sales surpassed $96 billion in 2020, with the ecommerce giant expanding its fulfillment by 50% in response to COVID-19. in 2020 and are expected to surge another 28.8%

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JANUARY 5, 2022

Published March 12, 2020. growth over 2020. Where 2020 was ecommerce’s year to shine, nonecommerce sales took the crown last year. in 2020, in-person sales grew 15.4% Omnichannel will also continue to be key as consumers increasingly rely on a blend of online and offline shopping experiences. since June 2020.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

MAY 6, 2021

Published March 12, 2020. billion, a slight uptick from March 2020’s forecast of $72.7 billion, a 19% increase from March 2020’s projection of $91.32 in 2021 over 2020 and approach $87 billion by 2022. of CMOs report increased acknowledgement from customers of companies’ attempts to “do good.”. April 13 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

APRIL 8, 2021

Published March 12, 2020. Casual apparel brands thrived in 2020 with consumers spending more time at home. The athleisure market now makes up 20% of all apparel sales and is expected to grow by as much as $81 billion from 2020 to 2024. Ecommerce accounted for 45% of Gap’s revenue in 2020, up from only 25% in 2019.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

NOVEMBER 4, 2021

Published March 12, 2020. million in holiday sales in 2020, an 32.5% from April to May 2020 and 37.4% for May to June 2020. Bed Bath & Beyond, Ashley Furniture Homestores, IKEA, and Williams-Sonoma were the leading US furniture & home goods retailers in 2020. billion in 2020. of the total $206.8

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

Published March 12, 2020. Consumer electronics is the fastest-growing digital ad spend category, seeing 18% growth in 2020. The consumer electronics industry actually saw a negative growth rate in 2020 with a loss of 2.2%, but that’s expected to bump up again by 4.3% growth estimate from August 2020. billion in 2020.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

Published March 12, 2020. to approach $53 million in 2020 – an unprecedented $6.6 In 2020, consumers spent $115 billion on furniture & bedding, adding up to a modest 0.6% The electronics sector is one of the many industries that witnessed significant growth online in 2020, with ecommerce up across the board due to COVID-19.

eCommerce 78

eCommerce Social Media Payments Payment Services 78