How Social Commerce, Same-Day Delivery and Live Chat are Driving Sephora’s Omnichannel Evolution
Retail TouchPoints
JULY 29, 2021
In that time, Bojanowski has seen her fair share of shifts and transformations in the business, but even still 2020 stood out, as it did for many retail executives. Bojanowski: What’s interesting and kind of cool about Sephora is our clients are willing to share when they know that it helps them get to a better product recommendation.
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