Retail TouchPoints

OCTOBER 4, 2021

digital sales to grow 10% , while shifting shopper habits will create a variety of new opportunities for omnichannel retailers. A survey by Klarna found that 75% of Gen Z, 76% of millennials and 60% of Gen X are looking for more flexible payment options. Salesforce expects U.S. Let the countdown begin….

Merchant Services 313

Merchant Services Payment Services X-cart Supplies 313

Retail TouchPoints

DECEMBER 9, 2020

Euromonitor predicts the average global gross income of people between ages 25 and 29 will decline by 49% in 2020. According to our recent survey , one-third of Gen Z respondents (32%) said they were motivated to purchase from brands that offered comforting and empathetic brand messaging. Support customers’ well-being.

Shipping Costs 148

Shipping Costs Marketing Channel B2C 148

Kibo

NOVEMBER 17, 2021

Not only does the fulfillment option cater to the demands of an increasingly changing customer, but it has the potential to reduce shipping costs, increase sales and bring your business into the future of retail. A Digital Commerce 360 survey from August 2020 found that 43.7% What Is Buy Online, Pick-Up in Store (BOPIS)?

Shipping Costs 62

Shipping Costs Retail Shipping Fulfillment 62

lateshipment

APRIL 2, 2021

Every week there’s a new meme trending online – From Bernie Sanders to a ship stuck in the Suez Canal. Well, that’s because 2020 (the year of the pandemic) has drastically accelerated these changes, ergo leaving a lasting impact on businesses in the longer run. Hybrid (omnichannel) marketing is the future now.

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

Retalon

APRIL 21, 2021

Omnichannel order fulfillment that drives customer experience (and boosts profits). Although the trend towards omnichannel fulfillment is not new, the pandemic changed many retailers’ business models almost overnight, and these changes are not going away. What is omnichannel order fulfillment in retail?

Order Fulfillment 41

Order Fulfillment Fulfillment Omnichannel Shipping Costs 41

Retail TouchPoints

SEPTEMBER 28, 2020

Seasonal hiring provides a window into retailers’ priorities, and 2020 demonstrates both the COVID-19-powered growth in ecommerce and the need to operate stores and supply chains safely. More and more, retailers’ last-mile efforts are tied in with shipping and delivery companies. The rescheduled Prime Day, set for Oct.

Fulfillment 301

Fulfillment Department Stores Shipping Costs eCommerce 301

Ecommerce Platforms

MAY 26, 2020

Omnichannel selling integrations: You can link your website to sell on digital marketplaces like Amazon, eBay, and social media networks like Facebook. You can set your own shipping rates. So, should this be something you want/need to do in the future, you’ll face pretty high switching costs. BigCommerce vs WooCommerce: Pricing.

WooCommerce 118

WooCommerce BigCommerce Payment Services eCommerce 118

ROI Revolution

JUNE 6, 2022

To give you a picture of the current D2C ecommerce landscape, we conducted a survey of over 170 digital marketing professionals from a wide range of industries and company revenue. in 2020 to reach $111.54 Many D2C businesses that started as online-only have since adopted an omnichannel approach. D2C grew 45.5%

eCommerce 78

eCommerce Consumer Marketing Shipping Costs 78

Pivotree Blog

NOVEMBER 23, 2022

Another National Retail Foundation survey confirms this assumption. While there is much speculation about inflation’s impact on consumer behavior, our data tells us that this Thanksgiving holiday weekend will see robust store traffic with a record number of shoppers taking advantage of value pricing,” said Mathew Shay, NRF President and CEO.

Games 52

Games Fulfillment Omnichannel Shipping Costs 52

ROI Revolution

DECEMBER 2, 2021

Shipping, inventory, and fulfillment are the basic underpinnings of a business that must work flawlessly for marketing & advertising to be worth it – and they are all in flux right now. billion in 2021 after growing $9 billion in 2020. 42% of consumers expect products to be more expensive this year.

eCommerce 78

eCommerce Shipping Costs Gifts Social Media 78

ROI Revolution

DECEMBER 14, 2021

This year, as shoppers increasingly feel comfortable with in-person shopping, in-store shopping was up 48% over 2020. That means consumers started their holiday shopping earlier than ever – so it comes as no surprise that we’re $19 billion further ahead in spending compared to this point in 2020. December 2. billion in revenue.

eCommerce 78

eCommerce Shipping Costs Gifts Social Media 78

Algopix

DECEMBER 18, 2021

In fact, according to a recent Alvarez & Marsal Consumer and Retail Group survey , 85% of consumers indicated they will maintain their shopping habits post-pandemic, which bodes well for online marketplace growth. So, as this category continues to grow, marketplaces should take note. Invest in Cross-Border eCommerce. Recommendations.

Shipping Costs 97

Shipping Costs Apparel Supplies eCommerce 97

Wiser

DECEMBER 6, 2018

In the world of retail, the internet has given way to eCommerce and its rapid shipping, easy price comparisons, and other perks for consumers. in 2017, with projections of closer to 12 percent of total sales by 2020. 82% of online shoppers buy online because of how easy it is to compare prices. Looking at U.S.

Multi-channel 68

Multi-channel Channel Shipping Costs eCommerce 68

Kibo

APRIL 26, 2022

Shoppers migrated online in droves in 2020, with eCommerce sales up nearly 32% from 2019 per data from Digital Commerce 360. A pivot to omnichannel shopping is also being adopted by consumers. Consider the following statistics from a March 2022 Bizrate/Digital Commerce 360 survey of over 1,100 consumers.

Payment Services 62

Payment Services Marketing Multi-channel Mobile 62

Retail TouchPoints

SEPTEMBER 22, 2022

We’ve of course all heard, read or written about the costs in fuel and energy and manufacturing and supply chain and labor. There’s also the hidden cost around omnichannel operations. We’re really concerned that margin will be the Grinch that steals Christmas. Retailers remain bullish despite the headwinds.

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Omnichannel Shipping Costs Supplies Fulfillment 237

Retail TouchPoints

NOVEMBER 9, 2021

Kearney expects holiday 2021 ecommerce sales to hit $206 billion , an increase of 12% to 13% over the previous year — and that’s on top of the 32% year-over-year surge in digital sales recorded by Adobe Analytics in 2020. Last yard’ continues to the be the most expensive cost in the supply chain.

Fulfillment 284

Fulfillment Shipping Costs Supplies Shipping 284

Retalon

JULY 30, 2019

This method is a way for consumers to avoid paying shipping fees, and also a great boon to the store as well because it holds the potential for additional sales and engagement. 3. Drop shipping. Many online retailers leverage products from multiple manufacturers who have the capability to ship directly from their own warehouse.

Fulfillment 32

Fulfillment Channel Shipping Costs Order Fulfillment 32

Retail TouchPoints

OCTOBER 12, 2020

While millions have lost their jobs, many who remained working skipped expensive vacations and were limited in attending live sports and entertainment. However, these higher-priced items come with a few ‘gotchas’ for businesses. It’s highly likely that many consumers will be shopping for the holidays early this year.

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Shipping Costs Payment Services Consumer Merchant Services 161

Retail TouchPoints

JANUARY 10, 2022

drop in 2020. “It’s The other complicating factor is you’ve got consumers who are incredibly aware of the supply chain, inventory and shipping challenges that are out there. The rise in traffic compared to 2020 showed that shoppers are starting to return to stores. Additionally, in-store traffic was down only 19.5%

Shipping Costs 282

Shipping Costs Shipping Supplies Gifts 282

Kibo

JULY 24, 2020

of respondents to a PYMNTS survey reported using their mobile devices while shopping in-store compared to 49.6% A modular, micro-services based design ensures that retailers get a mobile-centric solution that still integrates with their entire omnichannel commerce strategy. For example, 72.1% For customers, speed matters even more.

eCommerce Platforms 117

eCommerce Platforms Payment Services Payments eCommerce 117

lateshipment

AUGUST 8, 2022

E-commerce, particularly shipping and delivery has taken a toll since the 2020 holiday season. as of June 2022 , the worst since November of 1981, leading to resources such as oil and gas getting really expensive. However, as of now, there is a considerable decrease in gas prices, compared to a couple of months ago.

eCommerce 130

eCommerce Shipping Costs Shipping Gifts 130

Kibo

NOVEMBER 1, 2021

Omnichannel shopping isn’t just a passing trend. A recent survey of 1200 US consumers found that the majority of respondents are shopping online, 41% via ecommerce websites, and 16% via shopping apps. To do this, you need a robust omnichannel fulfillment strategy and the right order management software to support it.

Omnichannel 114

Omnichannel Management Multichannel B2C 114

Retail TouchPoints

JULY 27, 2020

Here are the top five ways retail will evolve in 2020: Loyalty Breaks With Tradition. Leading retailers recognize the need to build dynamic relationships that extend far beyond traditional loyalty programs heading into 2020. A single data breach in the retail industry typically costs more than $1.84

Payment Services 148

Payment Services Shipping Costs Sporting Goods Retail 148

RTP blog

MARCH 8, 2019

By Ed King, HighStreet Collective Since we started our consultancy, HighStreet, in mid-2017, it’s become painfully clear that legacy retailers have had a difficult time with their “omnichannel” and in-store innovation efforts. A 2019 survey by BDO illustrates this point. Plus-Ups: Bring social engagement inside the store.

eCommerce 150

eCommerce Retail Merchant Services Payments 150

Ecommerce Platforms

FEBRUARY 20, 2020

According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions. A subsequent survey conducted in 2019 went much deeper and established the precise POS capabilities retail businesses are currently focusing on.

POS 118

POS Payment Services Merchant Services lightspeed 118

ESW

NOVEMBER 9, 2020

Digital transformation has accelerated by five years during the pandemic, says Salesforce’s Caila Schwartz , and that’s going to have a big impact on the 2020 holiday season. A BlackFriday.com survey finds more consumers will shop on Cyber Monday rather than on Black Friday this year (30% vs. 24%). from 2019.

Fulfillment 78

Fulfillment Supplies Shipping Costs Channel 78

Ecommerce Platforms

FEBRUARY 20, 2020

According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions. A subsequent survey conducted in 2019 went much deeper and established the precise POS capabilities retail businesses are currently focusing on.

POS 104

POS Payment Services Merchant Services lightspeed 104

Blue Acorn

SEPTEMBER 13, 2017

Personalization can be leveraged during the transaction–at the end of the process–to automate special pricing and discounts. You can read more on how your ecommerce solution can help simplify B2B pricing and processes in this report. The process for omnichannel is integrating new channels with the sales engine. The Sales Engine.

B2B 60

B2B Payments eCommerce Magento 60

Retail TouchPoints

MARCH 29, 2022

Shifting away from more manual engagements for gathering customer input, such as a follow-up survey sent to customers who have a bad experience, and toward more automated actions that gather insights from non-purchasers in real time, can not only help brands make future improvements but also potentially save the sale.

Payment Services 212

Payment Services Merchant Services Omnichannel Consumer 212

Omnisend

SEPTEMBER 9, 2021

While going too deep on price cuts can ensure quick sales, they can also train your shoppers to wait for your next deal instead of purchasing items at their full price. Bundling products is another incredible way to offer discounts without making it apparent that you’re lowering prices. Multiple brands rarely give discounts.

Small Business Retail 148

Small Business Retail Shipping Costs Social Media Omnichannel 148

365 Retail

OCTOBER 27, 2022

In a survey of 4,000 international shoppers, in seven different territories, it was found those living in the UK were most likely to have changed their shopping habits over the past few years. Wider statistics from the survey show that those living in the UK, France and Italy are the least patient when it comes to customer service. “The

Payment Services 62

Payment Services Shipping Costs Live Chat Omnichannel 62

Smile.io

FEBRUARY 7, 2023

To the now looming recession and an increase in prices of everyday goods and services that every consumer is feeling. Jean predicts these shipping methods are not going anywhere. Ecommerce business owners need to diversify their shipping method and carrier mix now more than ever. Things in ecommerce are just different.

eCommerce 97

eCommerce Shipping Costs Merchant Services Social Media 97

Retail TouchPoints

MAY 29, 2020

The media space became much less competitive because industries like travel and hospitality pretty much went dark, and retailers also had a lot of merchandise at attractive prices.”. Some of our omnichannel clients are focusing on strategies to reach out to those who didn’t make the shift online. ”.

eCommerce 183

eCommerce Fashion Customer Retail 183

GetElastic

APRIL 28, 2022

Direct Control : Without having to rely on parties to sell their products, DTC businesses are able to have direct and full control over their pricing, products, and branding. According to Swirl , from 2015 to 2020, revenue from online video commerce went from $3.5 Omnichannel Shopping Leading to Better Customer Retention.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

ESW

JULY 20, 2020

According to a May 2020 survey from Fluent , only one in five U.S. Amazon may have made free two-day shipping the industry standard, but even they are struggling to fulfill demand. Online Grocery Survey 2020 predicts that online grocery sales will jump by 40% this year. The Coresight Research U.S.

Fulfillment 78

Fulfillment eCommerce Shipping Costs Shipping 78

Wiser

OCTOBER 2, 2020

We have answers in this webinar, held on September 25th, 2020, and hosted by the Category Management Association. Retail in 2020. Just to level-set a little bit, I figured we could start to share some of the things that we’re seeing as a company, working with folks in the retail space, in the manufacturing space, retail in 2020.

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Webinar Consumer Merchant Services Retail 148

Kibo

AUGUST 16, 2022

The rapid recent growth of BOPIS and curbside pickup can be seen as part of the growing dominance of omnichannel retail and the convergence of the online and offline shopping experiences. Speed is particularly important: 53% of customer orders are ready within an hour of them being placed, according to a survey conducted By RIS News. .

Omnichannel 62

Omnichannel Fulfillment POS Shipping Costs 62